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Fred28

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Everything posted by Fred28

  1. Hello, I think you should check the user´s manual which you can find on the link I left below, I also left other links I took from the User´s manual which might be helpful to you. http://help.nchsoftware.com/help/en/disketch/win/index.html http://help.nchsoftware.com/help/en/disketch/win/concepts_directtodisc.html http://help.nchsoftware.com/help/en/disketch/win/concepts_stationery.html Good Luck!
  2. Hello! NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/ Good luck!
  3. Hello! So I have contacted NCH Software about this before and it seems they do not list the differences between paid versions and free versions of their programs. Good luck!
  4. Hello, Please open the program, load the file you are going to work with, then please click on the ¨Tools¨ tab at the top of the program window. Then please click on the ¨Tools¨ icon on the toolbar and from the options displayed please select ¨Embroidery¨ , now to the right of your screen you should have the ¨Effects and Layers¨ menu under ¨Embroidery¨ you will see the options ¨Colors¨ and ¨Stitches¨ here you can change the amount of colors and stitches you will be using on the file. Good Luck!
  5. Hello guys, The program should be able to convert those files at least the paid version should, now if the resulting files have issues I would suggest you try reinstalling the program and see if that helps. If not, I would suggest you create a support ticket for the NCH Technical support team and see if the have any other suggestions you can try. You can create a ticket for them here: https://www.nch.com.au/support/index.html  Good Luck!
  6. Hello, You will need to elaborate more, I have tried doing what you say and it seems to work fine not sure what is it you expect the program to do? If you think is not how it is supposed to work it would be best if you contact NCH technical support for assistance. You can create a support ticket for them on the link below: https://www.nch.com.au/support/index.html  Good luck!
  7. Hello, Actually, there is no way to change this on the resulting invoice, when you reorder the columns as you already noticed it is only done on the ¨Create new Invoice¨ page after you click on ¨Record and preview¨ or any of the other options the columns will go back to normal. You can create a ticket for NCH technical support to report this. You can do it on this link: https://www.nch.com.au/support/index.html  Good luck!
  8. Hello, In this case I think it would be best if you create a ticket for NCH technical support so that they can help you with your issue. you can create the ticket on the link below: https://www.nch.com.au/support/index.html 
  9. Hello, Do you by any chance have a regular network camera you can try? Also, if you remove the part that says ¨/videofeed¨ and just add the IP and the port does the same thing happen? If the same thing happens and you try a regular network camera and it works then it is very probable that they are not compatible. If you want to double check on this I will recommend you create a ticket for NCH tech support and see if they have any other ideas you can try. Good Luck!
  10. Hello, There is no other options to change this, to me it seems as if the program is corrupted. I suggest you try to reinstall the program and if that does not work the best you can do is contact NCH Software Technical support and see if they have any other ideas. You guys can create a support ticket for them from the link below: https://www.nch.com.au/support/index.html  Good Luck!
  11. Hello, The best thing to do would be to reinstall the program to see if that corrects the issue. If this does not work I would suggest you contact NCH Software tech support to see if they can assist. You can create a support ticket for them on the link below: https://www.nch.com.au/support/index.html  Good luck!
  12. Hello, If you open the program and you go to ¨Options¨ then the ¨Metronome¨ tab here you should see the Metronome volume bar, make sure that is turn all the way up. Then under the ¨General¨ tab make sure the correct playback device has been selected. If this is all setup correctly then I would suggest you try reinstalling the program without uninstalling so you do not have to register again. If that does not work, then you should probably create a support ticket for NCH Software Technical Support, you can do so from this link: https://www.nch.com.au/support/index.html  Good Luck!
  13. Hello, If you have version 9.01, I would suggest you try and reinstall the program again, you can do so without uninstalling so you do not have to register again or you can uninstall if you like but you will have to register the license again when you are done installing the program again. If this does not work, I would suggest you create a support ticket for NCH Software Technical support so that they can assist you. Just in case, you can create a ticket for them through this link: https://www.nch.com.au/support/index.html  Good Luck!
  14. Hello, It seems the last few versions of the program will only allow you to actually copy the time stamp to the clipboard, you will then need to press ¨Command + V ¨ to actually paste the timestamp. Regarding the issues you guys are having with the M4A files I will recommend you create a support ticket for NCH Technical support and see if they can assist you with that. You can create the ticket here: https://www.nch.com.au/support/index.html Goodluck!
  15. Fred28

    FInd Peak Level?

    Hello, In this case it would be best for you to contact NCH tech support for assistance and see if this is a bug or if the shortcut has been removed as the manual is not necessarily exact to the version you have. You can create a support ticket for them here: https://www.nch.com.au/support/index.html  Good luck!
  16. Hello, STAMP should only change the Metadata it should not affect at all the integrity of the audio file, does it happen with all discs you change? Or only one? Try again and if the issue persists I would recommend you contact NCH Software Tech support and see if they can assist you with this. You can create a support ticket here: https://www.nch.com.au/support/index.html  Good Luck!
  17. Hello, Actually, those two servers will be the only ones that Express Rip will use. There is no way to change this and since they are free they might not always load the correct album information. You can send a suggestion to the NCH Software developers about the program and features using this link if you like: http://www.nch.com.au/suggestions/ Good Luck!
  18. Hello, When you start to record with Debut, a message will show up letting you know that the debut window will be minimized while you record so it will not interfere with what you are recording, but there is no way to set up a key on your keyboard to click to minimize or maximize the window. I´m not sure about the second question I do not understand what you want to do exactly. You should not have to do anything for video and audio to synchronize when you record with Debut audio and video should be synchronize, if this is not happening then there is something not working properly (which does not necessarily mean is the program, it could actually be the setup you have for the device you are using to record.) If you think you have this issue or need more information you can create a support ticket for NCH technical support here: https://www.nch.com.au/support/index.html  Good Luck!
  19. Fred28

    Not responding

    Hello, I would suggest you uninstall the program and reinstall, then register it and see if the issue persists. If it does then I would think your best option is to create a support ticket for NCH technical support and see if they can assist you with this. You can create the ticket here: https://www.nch.com.au/support/index.html  Good Luck!
  20. Hello, Did you create a back up folder from the ¨back up data¨ feature on Express Accounts? If you did then all you need to do is go to ¨Tools¨ on Express Accounts and select to ¨Restore Data¨ you will be asked from where to restore so just look for the back up folder you had created and restore. If you did not create a back up of your data using this feature then it would be very difficult for you to get that data back on your Express Accounts. I would suggest you contact NCH Technical Support to see if they can suggest anything else. Good Luck!
  21. Hello, There seems to be a bug for this ¨Prefix¨ issue you are reporting, if you want more information you might want to contact NCH Software Technical Support by submitting a ticket here: https://www.nch.com.au/support/index.html Good luck!
  22. Hello, The cursor line you mention should not move after you click on stop or the space bar on your keyboard, it should actually stay at the place where you stopped it and should start again from that point if this is not happening then there might be something wrong. There is no place within the options dialog for you to change this. I will recommend reinstalling the program and then test, if this still happens then I would suggest you create a Ticket for NCH Tech Support for them to assist you. Good Luck!
  23. Hello, You can definitely do that, you can use the ¨Slur¨ tool to place a bar to connect notes, now the direction of the slur will depend on the direction of the stems of the notes, if the stems are up the slur will be down if the stems are down the slur will be up. If they are different and one stem is up and the other one down then the program will set the direction of the slur depending on the stem of the first note. Hope this helps!
  24. Hello, You will actually need to send it manually, there is no option within the program for you to set this to be sent automatically. Hope this helps!
  25. Hola, Puedes seguir los pasos en el siguiente video: https://www.youtube.com/watch?v=OHhI-Ze8xs8 Tambien puedes usar el siguiente link: https://www.nchsoftware.com/inventory/es/kb/1289.html Si tienes algun problema, te recomendaria que contactes to soporte tecnico de NCH, puedes crear un tiquete para ellos en la siguiente pagina: https://www.nch.com.au/support/index.html
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