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Fred28

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Everything posted by Fred28

  1. Hello, Unfortunately, if the printer is not in the list then it might not work at all. I really suggest you read through the information on the link below so you can try and test the printer to see if it allows you to print with the Artisan 830 printer. - http://help.nchsoftware.com/help/en/disketch/win/concepts_directtodisc.html Good luck!
  2. Hola, Si hiciste el pago atravez de PayPal, para cancelar su suscripción haga lo siguiente: 1. Inicie sesión en su cuenta PayPal. 2. Haga clic en el ícono de Configuración junto a "Cerrar sesión". 3. Haga clic en la pestaña Pagos. 4. Haga clic en Administrar pagos preaprobados. 5. Haga clic en el nombre del comerciante para el acuerdo de pago que desea cancelar. 6. Junto a "Estado", haga clic en Cancelar, luego haga clic en Sí para confirmar que desea cancelar el Acuerdo de facturación. Si el pago fue echo con tarjeta de débito o crédito debé hacer su solicitud de cancelación creando un tiquete de soporte atravez del siguiente enlace: https://www.nch.com.au/support/es/index.html Buena suerte! Hola, Si hiciste el pago atravez de PayPal, para cancelar su suscripción haga lo siguiente: 1. Inicie sesión en su cuenta PayPal. 2. Haga clic en el ícono de Configuración junto a "Cerrar sesión". 3. Haga clic en la pestaña Pagos. 4. Haga clic en Administrar pagos preaprobados. 5. Haga clic en el nombre del comerciante para el acuerdo de pago que desea cancelar. 6. Junto a "Estado", haga clic en Cancelar, luego haga clic en Sí para confirmar que desea cancelar el Acuerdo de facturación. Si el pago fue echo con tarjeta de débito o crédito debé hacer su solicitud de cancelación creando un tiquete de soporte atravez del siguiente enlace: https://www.nch.com.au/support/es/index.html Buena suerte!
  3. Hello, You have 2 options, first one you can use the search option on the windows taskbar and search for ¨Startup¨ and open the ¨Startup Apps¨ settings, then from the list look for FileFort and make sure is set to start when you log in. If the above fails, try following this path: C:\Users\(UrUSERNAME)\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup and then create a shortcut of Filefort and drop it on this ¨Startup¨ folder. Then test and see if it worked. Good luck!
  4. Hello, When you stop recording make sure to save and then start the recording again if you do not save and just stop and start recording again it will erase what you had and will start recording again as if it were a new recording. Good luck!
  5. Hello, Can you let me know what steps are you taking to add the files to the program and what steps you take to start burning? It is weird that you are asked to purchase VideoPad which should have nothing to do with what you are doing. You can also try and reach out to NCH Tech support through the link below: https://www.nch.com.au/support/index.html  Good luck!
  6. Hello, So it is asking you to choose the folder in which the files you added to Switch are located in, so just click on ¨Browse¨ and the file explorer should open, just locate the folder that has the files you added to switch and click on ¨Select Folder¨. Good luck!
  7. Fred28

    Mr Dyer

    Hello, In this case MixPad does not have the capability to transpose a midi file key. The only program from NCH that might allow you to do it is our Crescendo music notation software. Good luck!
  8. Hello, If you look at the Pixillion program at the bottom right next to the ¨Convert¨ button on the left you have 2 boxes you can check one of them is the ¨Copy Folder Structure of Source Files¨ you must have that option check before converting. Good luck!
  9. Hello The only thing you can do in the program is to create different types of accounts, so I guess you can do the ones you need for personal financials and another for rental properties. - http://help.nchsoftware.com/help/en/moneyline/win/accountdlg.html Good luck!
  10. Hello, What you can do in the program is reconcile accounts, which you can do from the left side menu under ¨Actions¨ or from the ¨Accounts¨ menu next to ¨File¨. If this is not what you are looking to do please elaborate more. Good luck!
  11. Hello, Unfortunately, there seems to be no way to monitor before you start recording, you will always need to hit record to start monitoring what you are recording. You may want to leave some feedback for the developers on this at: http://www.nch.com.au/suggestions/ Good luck!
  12. Hello, From my experience once the free version blocks and asks you to pay, even if you uninstall and install again it will eventually block again and will keep asking you to pay. This happens if the version installed is the demo version or if you have the free version and are prompted to confirm it is for home non-commercial use but you close the message or select that it is for commercial use. Good luck!
  13. Hello, Please check this link: http://nch.invisionzone.com/index.php?/topic/20232-chord-notation-for-song-leadsheets/ If the information there is not helpful you might want to create a support ticket through the link below to get help from NCH Tech Support: https://www.nch.com.au/support/index.html  Good luck!
  14. Hello, In this case it would be best if you reach out to NCH technical support department to see if the device is compatible or not as it is not clear to me if the Akai MPK will be compatible with MixPad. You can check this link: http://help.nchsoftware.com/help/en/mixpad/win/audio_settings.html If you wish to reach out to NCH tech support create a support ticket from the link below: https://www.nch.com.au/support/index.html  Good luck!
  15. Hello, Unfortunately, the program does not have the option for you to record at a lower speed. NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/ If you wish to confirm this with the NCH tech support department, you can create a support ticket from the link below: - https://www.nch.com.au/support/index.html  Good luck!
  16. Hello, There is a new version of Switch which works with Catalina OS, you can download and install it from the link below: https://www.nch.com.au/components/switchmaci.zip Do keep in mind that your license needs to be compatible with this version of the program to be able to register using your registration details. You can try reaching out to NCH Tech support if you need more information, you can create a support ticket for them through the link below: - https://www.nch.com.au/support/index.html  Good luck!
  17. Fred28

    trial version

    Hello, It seems the only license of MixPad you can use commercially is the Master´s Edition, any other version of the program cannot be used commercially. You can contact NCH Software tech support for more information. Just create a support ticket through the link below: - https://www.nch.com.au/support/index.html  Good luck!
  18. Hello, Can you confirm you have the latest drivers of your camera installed? If it is a USB camera then I would also suggest you try other USB ports on your PC. Also, try using the camera alone or with other programs if it works fine then it must be an issue with Debut, in which case make sure to contact NCH Support to see if they can assist in resolving the issue. You can create a support ticket through the link below: - https://www.nch.com.au/support/index.html  Good luck!
  19. Hello, I would suggest you create a support ticket for NCH Technical support and you should create a backup and send it to them so that they can reproduce on their end and give you an answer or a fix about this. You can create the support ticket through the link below: https://www.nch.com.au/support/index.html  Good luck!
  20. Hello, You will need to provide more information as to what steps are you taking to try and record from the internet. If the SoundTap log which is at the bottom on the main screen says that you are successfully connected to Driver the program should work, all you need to do is make sure to open the program you are recording from first before opening SoundTap. For instance you will need to open your browser and go to the page you want to record audio from and then open SoundTap, then just click on ¨Start Recording¨ at the top of the program. If this does not help I would suggest you contact NCH Tech support and see if the have anything else you can try. You can create a support ticket for them through the link below: https://www.nch.com.au/support/index.html  Good Luck!
  21. Hello, In that case you might want to try a clean installation of the program, first uninstall the program from the PC then go to the locations on your C drive below and make sure you delete all folders of mixpad that you find: - C:\Program Files (x86)\NCH Software\ - C:\ProgramData\NCH Software\ - C:\Users\<your username>\AppData\Roaming\NCH Software\ (if you can't find the ProgramData or AppData folders, set Windows to show hidden files and folders as per https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files) Once you are sure you have deleted the MixPad folders from the location I shared above reboot your PC and as soon as it comes back on install the program again and see how it goes. If this does not help I would recommend you contact the NCH Support team and see if they have anything else you can try, you can create a support ticket for them through the link below: https://www.nch.com.au/support/index.html&nbsp; Good Luck!
  22. Hello, It seems the program only goes up to 192 Kbps as you said but I cannot tell if when set on stereo this is for each channel or 192 kbps for the 2 channels. I think it would be best if you contact NCH technical support to confirm with them, you can create a support ticket for them on the link below: https://www.nch.com.au/support/index.html&nbsp; Good luck!
  23. Fred28

    HEIC format

    Hello, I did some research and it seems that PhotoStage is not compatible with HEIC, you can look at this link: https://www.nchsoftware.com/slideshow/kb/566.html Hope that helps!
  24. Hello, In your case I will try reinstalling the program to see if maybe the issue was caused by a corrupted installation file, if that clears the issue great but if it does not I will recommend you contact NCH tech support to see if they have anything else you can try. You can create a support ticket for them through the link below: https://www.nch.com.au/support/index.html&nbsp; Good luck!
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