Jump to content


  • Content Count

  • Joined

  • Last visited

Everything posted by Fred28

  1. Fred28


    Do you get any error messages when converting? What exactly happens? Could you share the epub file here for testing? Or you can contact NCH Technical Support Department for them to help you with this, so you do not have to share the file if you don't want. You can create a support ticket for them here: https://www.nch.com.au/support/index.html
  2. Did it work before? Have you gone through the Controller Setup Wizard, should be under OPTIONS (Preferences if in Mac) > CONTROL tab > Click on the CONTROLLER SETUP WIZARD to run it. You should also have a mapping option in that same location, make sure the mapping of the pedals are correct. If they are and you have gone through the setup wizard then try a different USB port and setting it up again. If you still have issues I will recommend you contact NCH Technical Support team for more help: https://www.nch.com.au/support/index.html
  3. Where is the program installed? Are you using the web access local network connection or Internet? What IP from the program are you using to access the Web Access? This could issue could be related to the available bandwidth you have through that connection. You might want to create a support ticket here, so the NCH Technical Support team can assist you with this : https://www.nch.com.au/support/index.html
  4. It is just not supported by those versions. NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/ Developers read those so you can leave your ideas there and hopefully we will see them on future updates.
  5. Please reach out to NCH Technical Support for assistance: https://www.nch.com.au/support/index.html
  6. MixPad in Android, iOS or iPad OS devices will not record from external sources, it will only record from its internal microphone.
  7. Could you share a screenshot? Also, try exporting the slideshow and see if the same thing happens on the exported video file. You might want to contact NCH Technical Support here: https://www.nch.com.au/support/index.html
  8. If you really need to edit/remove unwanted parts after moving the files to your computer with Golden Videos, then the way you are doing it is right, Not sure what video editing program you are using but NCH´s VideoPad can export to DVD after you edit the files. So you can use Golden videos to move the VHS tapes to your computer you can then add those to VIDEOPAD and edit them and when done just use videopad´s DVD export option to export your files to DVD.
  9. Sorry the program does not list what effects or other editing you did on the file. This might not be related to that anyways since you say it happens when you record, after you do a new recording it should sound normal. Save the recording to mp3 a play it on different player and see if it has the same issue. try reinstalling the app and see if that helps if not contact NCH Technical support team.Sorry the program does not list what effects or other editing you did on the file. This might not be related to that anyways since you say it happens when you record, after you do a new recording it sh
  10. Express Rip version 1.50 is old, I think the best option is to reinstall and see if that corrects the issue but you might want to contact NCH Technical team first before making any changes. https://www.nch.com.au/support/index.html
  11. All you need to do is go back to effects and click Image overlay again, in the APPLIED EFFECTS window you will see a second IMAGE OVERLAY section, this is for the image you will be adding now, so add the image, set its location and you should now see both images overlaying in the same slide. You can keep going back to EFFECTS and do the same process to add more. **When in the APPLIED EFFECTS window you will be able to expand or contract the settings for each effect you have used.
  12. I would suggest you contact NCH Technical Support for more information on this: https://www.nch.com.au/support/index.html
  13. You are correct, I send you information for WavePad, my bad. Thank you for the information you shared and you are correct that is the way Mixpad behaves, and yes every time you change the name MixPad will see it as a new file and therefore it will keep creating the files you mentioned again and again every time you change the name.
  14. The only way to do that is to go to PREFERENCES > AUDIO Tab > At the bottom to you should see a Delete Unused Cache Files Now, click on that and make sure to set the dropdown on top to Delete everything on Exit.
  15. Yes, the last version should run in Mac OS Big Sur. You can use the link below to visit the SoundTap website and download the last version from there: https://www.nch.com.au/soundtap/index.html
  16. Fred28

    Audio Help -

    Are you using this on a windows or mac? Have you check the audio options in the program to confirm you have selected the correct audio setup. http://help.nchsoftware.com/help/en/debut/win/audio.html If you are using windows http://help.nchsoftware.com/help/en/debut/mac/audio.html If you are using Mac **Do note if you are using mac and you do not wish to record from your headphones mic you will need an audio plugin such as soundflower or loopback to route audio to Debut.
  17. Have you tried to check the option the @Genestoy mentioned? I quote it below: If it does not, contact NCH Technical Support for assistance here: https://www.nch.com.au/support/index.html
  18. Did you check your Audio Playback options to make sure the correct device is selected, same as Slacker303 reported? If you are showing the correct playback device I will suggest you contect NCH Technical Support Team for assistance: https://www.nch.com.au/support/index.html
  19. The list that shows under the dropdown for the output folders cannot be deleted. The program does not offer an option to do this. You could try uninstalling and installing again and see if that clears up the list.
  20. Could you share a screenshot? You might want to reinstall the program and see if that helps. If you contact NCH Tehcnical Support team here: https://www.nch.com.au/support/index.html
  21. I would suggest you contact NCH Technical Support team here: https://www.nch.com.au/support/index.html
  22. If you just created the account you should be able to access the chart of accounts look for the account you need to change the balance to and double-click on it or select it and click the edit icon, then enter the new balance and continue. You can also delete the account and add it again with the correct balance.
  23. Yes, WavePad always re-encodes the edited files even if the original file is already an MP3.Yes, WavePad always re-encodes the edited files even if the original file is already an MP3.
  24. I would suggest you try reinstalling the program and testing, if not you might want to contact NCH technical team in case this is a bug. Also, they can provide you an older version if you need that. https://www.nch.com.au/support/index.html
  25. Copper does not have the option to export your customers, items, etc... as a spreadsheet it will only allow you to import them from a CSV file.
  • Create New...