Fred28

Hola, En este caso tendrias que crear un tiquete de soporte para solicitar el reembolso para que el equipo de soporte de NCH lo procese. Tienes que crear el tiquete en el siguiente enlace: https://www.nch.com.au/support/es/index.html Buena suerte!

Hello, The best option would be for you to report this at: https://www.nch.com.au/software/bug.html, so that it can be tested and see if they can provide you with a solution. Good luck!

Hello, If you open the program at the bottom, you have the ¨Output Folder¨ which is the place where the songs will be sent after they are ripped. There is a ¨Browse¨ button to the right, if you click on it you can choose any location on your hard drive and even a flash drive (memory stick) to save the ripped songs. Good luck!

Hello, When some of my shortcuts stop working, I press Control+C I then try the shortcut again and it starts working. If this does not work for you, I would suggest you create a back up of your shortcuts, you can do this by going to ¨File¨ and selecting ¨Backup Data¨, then you should reinstall the program if you need to restore your back up just go to ¨File¨ again and select ¨Restore Backup¨ then select the folder of the backup file and test the shortcuts. If this does not work I would suggest you reach out to NCH Technical support and see if the can help! You can create a support ticket for them here: https://www.nch.com.au/support/index.html  Good luck!

Hello, When you are at the page where you can add those restoration options, there is a button to ¨UNDO¨, this can only be done while you are on that page, if you apply the effects and click next and export the recording or save it to keep working on it you will not be able to restore to original you will need to start recording again. Hope this helps! Good luck!

Hello, Unfortunately, the only thing you can print out from the program are the reports, check them out and see if anything you see there would work for you but the reports you see there are the only things that can be print out of the program. Good luck!

Hello, Does this happen only with those type of files, if you try changing the output format does the same thing happen? I would suggest you reinstall the program again to see if the improves anything, if it does not I would recommend you create a ticket for NCH Tech support and see if they provide you more information. Good Luck!

Hello, There is a batch option you can use in the program, is located under the ¨Home¨ Tab on the toolbar, you just need to follow the steps to apply effects or other commands in batches. Good luck!

Hello, Unfortunately, the program does not support muting of a specific staff and there is no work around that I know of for this. You can send a suggestion about this to NCH developers using the link below: http://www.nch.com.au/suggestions/ Regarding the delays, it could be what you say but how many staffs do you have on your project? You can try reinstalling the program and see if that improves. Or you can send a technical support request to NCH technical support department and see if they can assist. Good Luck!

Hello, Honestly, I cannot confirm this can be done as I have not tested but there is a trial version of the program which you can use to test and see if it does what you need. You can download it from here: Windows: https://www.nchsoftware.com/photoeditor/ppadfreesetup.exe MAC: https://www.nchsoftware.com/photoeditor/ppadfreemaci.zip You can check the help manual as well to see if you can find any information on doing what you need. You can access it here: http://help.nchsoftware.com/help/en/photopad/win/index.html If you are still in doubt I will suggest you contact NCH Technical Support and see if they have more information they can provide. You can create a support ticket for them on the link below: https://www.nch.com.au/support/index.html  Good Luck!

Hello, It would seem logical that it would add the new information under the same customer, if not the program will find a conflict because of the repeated name, now I have not tried this so it would be best for you to try which you can do with the free version to test if it works then great if not I will suggest you contact NCH Technical Support to see if they have a better idea of what is going on. You can create a support ticket for them on the link below: https://www.nch.com.au/support/index.html  Good Luck!

Hello, If you need to add a new account or make changes to one, go to ¨Chart of Accounts¨ from there you will have a ¨New¨ icon on the toolbar and an ¨Edit¨ icon as well. With the ¨New¨ you can add a new account and with the ¨Edit¨ you can edit any accounts you see on the list. If this is not what you are referring to please provide more information about what you are trying to do. In any case if you need more information or assistance please go ahead and create a support ticket for NCH technical support, you can do so from the link below: https://www.nch.com.au/support/index.html  Good Luck!

Hello, The program does have the option for you to burn to a DVD, all you need to do is go to ¨Export¨ and from the options choose the ¨DVD movie disc¨ then select the burning settings and you should be able to burn the slideshow into a DVD. Good luck!

Hola, Entonces debe haber un error con el programa, lo mejor que puedes hacer es crear un tiquete de soporte tecnico para el equipo de NCH Software. Puedes crear el tiquete usando el siguiente enlace: https://www.nch.com.au/support/es/index.html Buena suerte!

Hola, Para elegir el archivo de salida, revise la parte inferior izquierda del programa, ahi deberia encontrar la opcion para escoger el formato de salida. Si tuviera algun problema lo mejor seria que contacte al soporte tecnico de NCH, puede hacerlo atravez del siguiente enlace: https://www.nch.com.au/support/es/index.html Buena Suerte!

Hello, So you purchased a license? Or are you still trying to use the free version (Free version does not need to be registered as it is free). Please provide more information about what the issue is. If you did purchase a license and you are being asked to register over and over again I would suggest you create a support ticket for NCH Technical support for them to assist you properly. You can do so from here: https://www.nch.com.au/support/index.html  Good luck!

Hola, En este caso tendrias que crear un tiquete de soporte para el departamento de soporte tecnico de NCH Software para que ellos te brinden el numero de licencia y el enlace para instalar la version del programa que es compatible con tu licencia. Puedes crear el ticquete en el enlace de abajo: https://www.nch.com.au/support/es/index.html Suerte!

Hello, I think you should check the user´s manual which you can find on the link I left below, I also left other links I took from the User´s manual which might be helpful to you. http://help.nchsoftware.com/help/en/disketch/win/index.html http://help.nchsoftware.com/help/en/disketch/win/concepts_directtodisc.html http://help.nchsoftware.com/help/en/disketch/win/concepts_stationery.html Good Luck!

Hello! NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/ Good luck!

Hello! So I have contacted NCH Software about this before and it seems they do not list the differences between paid versions and free versions of their programs. Good luck!

Hello, Please open the program, load the file you are going to work with, then please click on the ¨Tools¨ tab at the top of the program window. Then please click on the ¨Tools¨ icon on the toolbar and from the options displayed please select ¨Embroidery¨ , now to the right of your screen you should have the ¨Effects and Layers¨ menu under ¨Embroidery¨ you will see the options ¨Colors¨ and ¨Stitches¨ here you can change the amount of colors and stitches you will be using on the file. Good Luck!

Hello guys, The program should be able to convert those files at least the paid version should, now if the resulting files have issues I would suggest you try reinstalling the program and see if that helps. If not, I would suggest you create a support ticket for the NCH Technical support team and see if the have any other suggestions you can try. You can create a ticket for them here: https://www.nch.com.au/support/index.html  Good Luck!

Hello, You will need to elaborate more, I have tried doing what you say and it seems to work fine not sure what is it you expect the program to do? If you think is not how it is supposed to work it would be best if you contact NCH technical support for assistance. You can create a support ticket for them on the link below: https://www.nch.com.au/support/index.html  Good luck!

Hello, Actually, there is no way to change this on the resulting invoice, when you reorder the columns as you already noticed it is only done on the ¨Create new Invoice¨ page after you click on ¨Record and preview¨ or any of the other options the columns will go back to normal. You can create a ticket for NCH technical support to report this. You can do it on this link: https://www.nch.com.au/support/index.html  Good luck!

Hello, In this case I think it would be best if you create a ticket for NCH technical support so that they can help you with your issue. you can create the ticket on the link below: https://www.nch.com.au/support/index.html