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Fred28

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  1. Can you confirm the music and program you are using (trying to record) does not have DRM protection? If it does our program will not record. You might want to see if you have the option use Stereo Mix, if you do set that as the default. Also. You can try going to Windows (System->Sound->) and right-click on the Speaker/HP (Realtek High Definition Audio) -> Properties -> ADVANCED tab -> Try checking both boxes under the EXCLUSIVE MODE section and test again. If not you might want to contact NCH and see if this is a bug.
  2. The reminder should come to your email if you have that setup in the program. You can check the link below to see video tutorials about MoneyLine: https://www.nchsoftware.com/personalfinance/tutorial.html Here is also the user's manual for MoneyLine: http://help.nchsoftware.com/help/en/moneyline/win/index.html
  3. Fred28

    Ripple Cut

    MixPad does not offer this functionality. NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/
  4. The program does not have an option to recover this. you will need to add it again manually or you will need to restore a backup that has this information. Now keep in mind that if the backup is not recent and you restore this you will lose any information you added after creating the backup.
  5. There is no way to recover that, you will need to add it again manually or you will need to restore a backup that has the information. If you did one recently if not it you will lose any information you have added since your last backup as well.
  6. Can you confirm you have the "Enable System-Wide Hot-keys" box checked in Preferences > Hot-Keys? If you do then it would be best for you to continue working with NCH Tech support as this might be a bug. If you have not tried to reinstall do so and if that does not work you might want to uninstall and then install the app again.
  7. Please contact NCH Technical Support for assistance, you can create a support ticket for them here: https://www.nch.com.au/support/index.html
  8. Hi, This is how NCH Licenses work. An NCH license can only be registered on one computer and under only one user at a time. NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/
  9. I do not think amazon will allow you to record, If you try Soundtap to record any other source that is not DRM protected and it works then I will say it is because amazon will not allow this. Also, because SoundTap will not record any DRM protected content. You have 2 options either test the program with a different source that you are 100% certain has no DRM or you can contact amazon and confirm.
  10. No it is not, you might want to contact NCH Tech support here: https://www.nch.com.au/support/index.html The support team should be able to help you with your issue.
  11. You can send suggestions to the developers through the form at the link: http://www.nch.com.au/suggestions/ They might add this on a future release.
  12. In your keyboard press and hold the windows key and then press "R", this will open a small window, type "Regedit" in it to access the windows registry. Be very careful with what you change here as it could mess up your computer.
  13. I tried checking this but in Windows 10, I do not have a windows 7 computer and I was not able to reproduce. Have you tried reinstalling or doing a clean install of the program and see if that makes a difference? If reinstalling does not work, to do a clean install just uninstall the program and then delete any Scribe folders from the links below if any: - C:\Program Files (x86)\NCH Software\ - C:\ProgramData\NCH Software\ - C:\Users\<your username>\AppData\Roaming\NCH Software\ (if you can't find the ProgramData or AppData folders, set Windows to show hidden files and folders as per https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files) When done restart your computer and install the program again, test and see if that made a difference, if it did not you might want to try and contact NCH tech support and see if they can file a bug for you for this so the developers of the program can check this.
  14. Please contact NCH Technical support here: https://www.nch.com.au/support/index.html to report this as you might need to do a clean install of the program.
  15. Do you get an error when loading the files and trying to play them? Did you contact support to let them know this?
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