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  2. Does anyone know how to fix this problem? I thought that you can just try to download a video from YouTube
  3. Today
  4. I think I found the solution. Do not leave the transition screen/box by clicking outside the box, on the time line etc. ONLY leave the transition box by "Enter". Then the problem does not come up. Update: I don't think the problem is project specific. I have tried now with various projects and I can reproduce the same issue on all of them. St B
  5. Changing the transition time doesn't do that here - in repeated tests on different VP versions. Try it on another PC, if available. Let's see your project. Share it and someone will take a look. The process is easy, quick and can be done privately. Just follow these steps... Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER. Upload --- Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER. Do NOT upload the individual VPJ or export file. Get link --- Get a public link. If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" Share --- Click COPY LINK | DONE. Paste that link here, or click the folder at the top-right of this forum to message it privately to me. It won't be shared. * Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server.
  6. I have followed all instructions to the "T". All mouse setting where as per your images/instruction. "Clear Unused Cache Files" where already set. All files where deleted as per above and "This" version installed. . . .and "no change" issue is still there! However, I did accidently discovered something. While "Esc" does not release the cursor or reset the situation, right click on the timeline does! followed by a left click. This is at lease quicker than discarding everything and restarting but is clumsy and still not right. I maintain that changing the transition time value does set a undesired software variable somewhere. Next suggestion? St B
  7. A weird one, never before seen here or reported. Try these measures... In the search box at the bottom-left of the Windows desktop, type "Mouse." <enter> Click the Additional Mouse Options link. Click the BUTTONS tab. Be sure that the Click Lock box isn't checked. https://content.invisioncic.com/r33241/monthly_2021_07/image.png.6340201d91c152defb10327a4ccfca90.png In Videopad, under OPTIONS | DISK tab, Clear Unused Cache Files. Close Videopad. Using Windows Explorer (the file manager), locate these directories (folders) and delete all their files... "C:\Program Files (x86)\NCH Software\Components" "C:\Users\<PC name>\AppData\Roaming\NCH Software\Components" Install this version. Please report back.
  8. I have sent a demo video. The issue is not specific to a certain clip. Thanks St B
  9. Yesterday
  10. Fixed: The Apple Lossless Output Options need the following settings to be changed from the defaults Sample Rate: 44100 Hz Channels: Stereo
  11. I use iTunes to manage my music library which is stored on a NAS and I also have a Sonos system which uses/plays from my music library on the NAS. As iTunes doesn't support FLAC, I simply convert my FLAC files to Apple lossless (ALAC / .M4A) then import them into iTunes. However, I've just found that the Sonos system is not playing the more recently converted ALAC files, Sonos gives an error 'unable to play [filename] - the file is in an unsupported format.' The files do play on iTunes and on Windows 10 Groove player. If I use an alternate converter, e.g. dBpoweramp it works on iTunes, Groove and Sonos! This may be unrelated, but I also note that the metadata is being manipulated, and when iTunes imports it after it has been converted by Switch, iTunes gives it a different name to that it previously had and also to what the dBpoweramp converted file is renamed to - iTunes renames it based upon the metadata to and gives it a filename of 1-01 xxxxx.m4a, 1-02 xxxxx.m4a or similar, whereas normally it would be 01 xxxxx.m4a Any ideas?
  12. Can you confirm the music and program you are using (trying to record) does not have DRM protection? If it does our program will not record. You might want to see if you have the option use Stereo Mix, if you do set that as the default. Also. You can try going to Windows (System->Sound->) and right-click on the Speaker/HP (Realtek High Definition Audio) -> Properties -> ADVANCED tab -> Try checking both boxes under the EXCLUSIVE MODE section and test again. If not you might want to contact NCH and see if this is a bug.
  13. If the issue is with 2 specific files, in this case, would be better to check if the issue is not the file itself, You can send the files to the Technical Support here: https://www.nch.com.au/support/supportcontact.html?software=Scribe&support
  14. The reminder should come to your email if you have that setup in the program. You can check the link below to see video tutorials about MoneyLine: https://www.nchsoftware.com/personalfinance/tutorial.html Here is also the user's manual for MoneyLine: http://help.nchsoftware.com/help/en/moneyline/win/index.html
  15. Fred28

    Ripple Cut

    MixPad does not offer this functionality. NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/
  16. Using 10.57(64), am unable to replicate this after applying CROSSFADE to several clips in a two-dozen clip project and repeatedly changing their duration. Grouping makes no difference. Be sure the PC video driver and Direct-X are current... https://www.nch.com.au/kb/10265.html Be sure that you are not dragging the red line. That will definitely create a blue selection area. Press ESC to remove it. Instead, drag the arrow. Provide a video of what you see if possible and share it here... Upload the video file to a free server, such as Google Drive or MS OneDrive, get a shared (public) link, copy the link and paste it here or to me in a Private Message via the mail envelope in the top-right corner of this forum. When using Google Drive, if necessary change "restricted" to "anyone with link can view." Record_2021_07_27_14_09_05_780.mp4
  17. Okay, I have updated, reinstalled and recently updated again. I am now on version 10.60. I still get this blue annoying section select on the time line chasing after me but I have refined the process to reproduce the issue quite easy. It happens like clockwork every time I revisit a crossfade setting on the timeline to change the transition time. Going backwards (Ctrl-Z etc.) does not reset the issue. It will stay now until I close VP and restart again. The only workaround is to, on start-up, to change the transition time in the global options to what one wants, then select the crossfade transition where it will pick up the default transition time, and continue normally. If I want a different transition time, I have to restart VP, change the global setting and continue. It seems that once you touched the transition time for a specific transition on the timeline, something sets or swaps a variable in the software, thus the need to reload VP to get rid of it. Any comments? St B
  18. I use browse to select an output folder, but the software changes that selection to a container folder ("Library/Containers/com.nchsoftware.pixillionfree/Data/Pictures/") that doesn't even exist on my iMac. I upgraded from the free to the paid version, still no luck. I tried selecting various different folders, still no luck. Any ideas on how to fix this?
  19. My turntable is already connected to my computer though the line in on my sound card ben bernie
  20. I use browse to select an output folder, but the software changes that selection to a container folder ("Library/Containers/com.nchsoftware.pixillionfree/Data/Pictures/") that doesn't even exist on my iMac. I upgraded from the free to the paid version, still no luck. I tried selecting various different folders, still no luck. Any ideas on how to fix this?
  21. hi elk is that better than to wave editor to record cause thats what ive been using? benbernie
  22. I would recommend you to try Golden Records to convert from your turntable. You can download it here: https://www.nch.com.au/golden/grsetup.exe
  23. elk

    Screen View

    Do you get the problem with files you load or with the ones you record in MixPad? If you playback the file, do you hear any sound? You may want to reinstall the program using this link: https://www.nch.com.au/mixpad/mpsetup.exe
  24. The file that you linked above is no good, as it won't play in any app here. The functioning file was grabbed from https://www.youtube.com/watch?v=beCC9xJjLZQ WHY your files are corrupt isn't apparent. As suggested earlier, perhaps there's an alternative download setting for ITunes that will succeed. Click their support link above. The fault isn't with Videopad.
  25. You may submit a support ticket here: https://www.nch.com.au/support/index.html
  26. hi do you use the wave editor to record and restore your lps? if so what do you use in the wave editor to get the best result? benbernie
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