Fred28

Hello, PhotoStage does not have an option to create a Menu for your exported DVD, you will need to export the video to your PC and from there you can use a burning software that allows DVD menu creation. NCH Offers Express Burn which does include an option for you to create a DVD menu but it is a very simple menu so do not expect a Menu like you see on DVD movies you purchase. You might find other programs out there that might create more complex menus. Good luck!

Hello, If the files you save from the program are corrupted I would suggest you reinstall the program again but make sure you uninstall the program first, open ¨Finder¨ move the program icon into the trash and empty the trash. When done restart your Mac and when the Mac is back on reinstall the program. Then test, if this does not work I would suggest you reach out to NCH technical support again. Good luck!

Hello, I would suggest you create a backup of your information by going to ¨tools¨ and selecting the ¨Backup Data...¨ option then you should reinstall the program again and see if that makes a difference. If it does not then I would suggest you contact NCH Technical support to see what is going on. You can create a support request for them through the link below: https://www.nch.com.au/support/index.html  Good luck!

Hello, Just to make sure I understand you installed the latest version and when you connect using the Web Access it takes several minutes for the browser to respond when adding items in a new invoice? Does it become slow only when adding new items? When you do this with the actual program do you have the same issue? Do you know more or less how many items have you created in total? Have you tried deleting cookies and cache from your browser to see if it make a difference or maybe using a different browser, like Mozilla FireFox?

Hello, There is no way for us to tell, the most used option for Widescreen fit is letterbox, but there is no way we can recommend one you will basically need to test that option and see if that delivers a good quality picture for you. Because of the Aspect Ratios you mentioned you might want to try the Crop and zoom as well. Good luck!

Hello, You will need to provide more information as to what you are trying to accomplish, I´m not sure if what you are asking is to add multiple businesses? For the sync issues you will need to provide more information as well, what type of issue are you having? You might also want to contact NCH Technical Support for this, you can create a support ticket from the link below: - https://www.nch.com.au/support/index.html  Good luck!

Hola, Puedes agregar varios archivos de audio al program pero este hara la conversion uno por uno, no lo hace simultaneamente. Suerte!

Hola, Definitivamente algo no debes estar haciendo bien, si ingresaste correctamente el codigo de registro (Números-letras) y lo hiciste en el programa correcto no deberias de tener problemas. Asegurate de seguir los siguientes pasos para registrar la licencia: Para registrar la licensia, abra el programa y en la esquina superior izquierda va poder encontrar un menu de opciones, haga click en ¨Archivo¨ de las opciones que aparecen luego haga click en ¨Registrar Programa¨ por favor introduzca el codigo (numeros y letras) en el campo que aparece ahi. Por ultimo haga click en ¨Registrar¨ Si el registro se hace correctamente, vera en la parte superior del programa junto al nombre del programa el status de ¨Programa con Licensia¨. Aveces es necesario reiniciar el programa para que este status se muestre. Si necesitas mas ayuda contacta con el departamento de soporte técnico de NCH para que te ayuden: https://www.nch.com.au/support/es/index.html Buena suerte!

Hello, If the files were saved in your PC or exported and those files were deleted there is no way to recover them. If you saved the files at some point in your PC then they must be in the folder you saved them to. If you wish you can confirm this with NCH Technical Support by creating a support ticket through the link below: https://www.nch.com.au/support/index.html  Good luck!

Hello, The best way to go is definitely to contact NCh Technical Support which again you can do through this link: https://www.nch.com.au/support/index.html Good luck!

Hello, I´m confused as to what box you are referring to, if what you need is to change the ¨Output Folder¨ just click on the ¨Browse¨ button on the lower right side and this will open the Windows File Explorer for you so you can choose a folder to save to. If this is not the issue please try to elaborate more and provide as many details as possible. You also might want to consider reaching out to NCH technical support for assistance on this. https://www.nch.com.au/support/index.html  Good luck!

Hola! Lo único que tiene que hacer es desinstalar el programa de la computadora donde lo tienes instalado esto para evitar bloquear la licencia. Luego tienes que instalar la version del programa que es compatible con tu licencia en la nueva PC y registrarr la licencia nuevamente usando el código de registro de licencia que ya tienes. Puedes contactar a el soporte técnico de NCH para que te den mas información. https://www.nch.com.au/support/es/index.html Suerte!

Hello, The only way to do something like what you are asking is to create a BOM (Bill Of Materials), you can learn more about it here and see if it is something that will work for what you need: - http://help.nchsoftware.com/help/en/inventoria/win/billofmaterials.html Good luck!

Hello, That is weird, you should be able to load any file without issues as long as it is not a very long audio file (Hours), there is no way to reset WavePad other than uninstalling it and reinstalling the program. You can try reaching out to NCh Technical Support to see if they have more tips they can provide you with. https://www.nch.com.au/support/index.html  Good luck!

Hello, It can export data in .csv but not in .xls Good luck!

Hello, You will need to export the files as CSV if that is possible in Quicken and then import them to Moneyline as CSV. You can also import QFX or OFX data into the program. Good luck!

Hello, NCH Software does not list differences between their free and paid versions. You can get information about the different editions of their paid versions on the link below: - https://www.nch.com.au/action/reginfo.html Good luck!

Hello, Unfortunately, if the printer is not in the list then it might not work at all. I really suggest you read through the information on the link below so you can try and test the printer to see if it allows you to print with the Artisan 830 printer. - http://help.nchsoftware.com/help/en/disketch/win/concepts_directtodisc.html Good luck!

Hola, Si hiciste el pago atravez de PayPal, para cancelar su suscripción haga lo siguiente: 1. Inicie sesión en su cuenta PayPal. 2. Haga clic en el ícono de Configuración junto a "Cerrar sesión". 3. Haga clic en la pestaña Pagos. 4. Haga clic en Administrar pagos preaprobados. 5. Haga clic en el nombre del comerciante para el acuerdo de pago que desea cancelar. 6. Junto a "Estado", haga clic en Cancelar, luego haga clic en Sí para confirmar que desea cancelar el Acuerdo de facturación. Si el pago fue echo con tarjeta de débito o crédito debé hacer su solicitud de cancelación creando un tiquete de soporte atravez del siguiente enlace: https://www.nch.com.au/support/es/index.html Buena suerte! Hola, Si hiciste el pago atravez de PayPal, para cancelar su suscripción haga lo siguiente: 1. Inicie sesión en su cuenta PayPal. 2. Haga clic en el ícono de Configuración junto a "Cerrar sesión". 3. Haga clic en la pestaña Pagos. 4. Haga clic en Administrar pagos preaprobados. 5. Haga clic en el nombre del comerciante para el acuerdo de pago que desea cancelar. 6. Junto a "Estado", haga clic en Cancelar, luego haga clic en Sí para confirmar que desea cancelar el Acuerdo de facturación. Si el pago fue echo con tarjeta de débito o crédito debé hacer su solicitud de cancelación creando un tiquete de soporte atravez del siguiente enlace: https://www.nch.com.au/support/es/index.html Buena suerte!

Hello, You have 2 options, first one you can use the search option on the windows taskbar and search for ¨Startup¨ and open the ¨Startup Apps¨ settings, then from the list look for FileFort and make sure is set to start when you log in. If the above fails, try following this path: C:\Users\(UrUSERNAME)\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup and then create a shortcut of Filefort and drop it on this ¨Startup¨ folder. Then test and see if it worked. Good luck!

Hello, When you stop recording make sure to save and then start the recording again if you do not save and just stop and start recording again it will erase what you had and will start recording again as if it were a new recording. Good luck!

Hello, Can you let me know what steps are you taking to add the files to the program and what steps you take to start burning? It is weird that you are asked to purchase VideoPad which should have nothing to do with what you are doing. You can also try and reach out to NCH Tech support through the link below: https://www.nch.com.au/support/index.html  Good luck!

Hello, So it is asking you to choose the folder in which the files you added to Switch are located in, so just click on ¨Browse¨ and the file explorer should open, just locate the folder that has the files you added to switch and click on ¨Select Folder¨. Good luck!

Hello, In this case MixPad does not have the capability to transpose a midi file key. The only program from NCH that might allow you to do it is our Crescendo music notation software. Good luck!

Hello, If you look at the Pixillion program at the bottom right next to the ¨Convert¨ button on the left you have 2 boxes you can check one of them is the ¨Copy Folder Structure of Source Files¨ you must have that option check before converting. Good luck!