Fred28

Follow the steps below, 1. From WavePad, select the Options menu > Audio tab > "Audio working folder" section, check mark the "Use this specified folder" box and copy the folder path. C:\Users\YourUserName\AppData\Roaming\NCH Software\WavePad. 2. Paste the path on your windows folder explorer, this will open the Cache content files. 3. Delete all files within this folder. 4. Close WavePad and re open it again. 5. Re load the file and let us know the outcome. Hope this helps!

Hello, I´m not sure what the issue is because you provide no details, but to back up data on your Mac from express invoice all you need to do is go to ¨Tools¨ which should be at the top of the program. Then click on ¨Back up data¨ you need to select how you wish to save your data. Since you are restoring the data on another Mac I would suggest to back up on a removable drive. Or you can save the data on a folder in your Mac and then copy the folder to a removable drive. Then on the other Mac, go to ¨Tools¨again and select to ¨Restore Data¨ You will then be asked from where do you wish to restore just look for the removable drive and search for the folder there. Or you can copy the backup folder from the drive to your hard drive and then select the folder from the location you save it in. If you are having any other issue I would recommend you open a ticket with NCH technical support for them to assist you. You can do so on this link: https://www.nch.com.au/support/index.html Hope this helps!

Hello, Could you be referring to the PPI(Pixels per Inch) or are you actually referring to DPI (Dots Per Inch) which is used when printing? PPI in Photopad is assumed to be 300 PPI always. If you save the image on your desktop and you open it and click on properties and then go to the details of the image it will show you the DPI which is lower than the PPI set in PhotoPad, because they are 2 different things. If this is not what you are referring to, I will suggest you contact NCH technincal support for guidance, you can create a ticket for them here: https://www.nch.com.au/support/index.html Hope this helps!

Hello, When you connect your headphones, you should be prompted to choose what device you are connecting, make sure to choose the Headphones with Mic, then open the program and go to ¨Options¨ and then click on the ¨Audio¨ Tab check the microphone box and then choose ¨Microphone (RealTek High Definition Audio)¨. When you hit record you should be able to use your headphones with mic to record the audio. RealTek High Definition Audio is just the Windows audio drivers manager so they will all show the same, but you should be able to use your headphones mic to record. If you still cannot record, I would recommend you open a support ticket with NCH tech Support, you can use this link to create the ticket: https://www.nch.com.au/support/index.html  Goodluck!

Hello, I would consider upgrading to a SSD drive maybe that will help! You can also try and reinstall Debut, it might correct the issue. If all else fails I would contact NCH tech support and see if they can help! You can create a ticket for them on this link: https://www.nch.com.au/support/index.html&nbsp Goodluck!

Hello, Inventoria does not have the option for you to add a subcategory when importing from a CSV file, you will need to enter the subcategory manually. I hope that helps!

Hello, The first thing I would recommend you do is to make sure you have the latest drivers for your Mic, then uninstall the program and install it again, after installation make sure to restart your PC and hopefully that will fix your issue. If you keep having issues, I would recommend you contact NCH tech support by creating a ticket. You can do that using this link: https://www.nch.com.au/support/index.html 

Hello, You are right, the program is set-up in a way that when you use the ¨Transpose¨ feature it will not show a natural sign or any sign that the change was made, although if there are any conflicts within the piece, the program will open up a dialog window for you to choose what you wish to do. Hope this helps!

Hello, All you need to do is Select ¨Payments of Accounts Payable¨ from the ¨View¨ menu, then click on the payment you would like to reverse or change to highlight it. From here, it depends on what you wish to do, you can either delete a payment by clicking on the delete button on the toolbar and then click ¨Delete¨again to confirm or you can click on Edit and change the amount of the payment. I hope this helps!

Hello, What I do is go to the ¨Reports¨ option on the left side menu and then click on ¨Transactions¨, once there I select the dates and then click on ¨Generate¨ to get my sales for the day after that make sure to check the preview option at the top, if the preview looks good what I do is save it as a PDF and then I open the PDF file and print from there. If this does not work for you you might want to create a ticket for NCH tech support, you can do that here: https://www.nch.com.au/support/index.html 

Hello, If you create a new invoice, just add a customer name and then enter the description without touching the item section and you should be able to create the invoice without the item code. It worked for me!