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Hello @robertwiorek Have you tried reinstalling the software? Have you received some error messages? Could you give more context to the problem?

Hello @steve_g The default number is saved every time you change it, simply open an invoice and change the number of days. It will remember it next time you create an invoice.

Hello @HEC You can use the Aspect Ratio option to define it. The content you add will adjust to the aspect ratio you want\need. We advise to experiment with it.

Hi, Have you tried to export the file and what is the result? You can try to change the file format when exporting the file and check the result.

Hi, For testing purposes please try to record something on your Desktop and check if the program is able to record as expected. In case the issue occurs only when you record something online, it may be that this content has DRM protection which prevents the program to record it.

Hi, You can contact NCH technical support for assistance, here is the link: https://www.nch.com.au/support/index.html

Hi, You can try to adjust the transition settings in order to make a smoother transition. 1. Open your project in PhotoStage. 2. Locate the slide with the fadein and fade out effect, and double-click on it. 3. In the newly opened window change the duration. You may try using a longer value. When you increase the duration you will make the fade in and fade out more gradual. You can experiment with different durations until you achieve the desired smoothness for the transition.

Hi, For adding two photos on one slide you can use the option Image Overlay. Here is a video tutorial showing the steps: https://www.youtube.com/watch?v=GGTfmPcEzzE&ab_channel=NCHSoftware

Hi, You may try the following: 1. Open your project in MixPad. 2. Click on the track that has extra space at the end. 3. Locate the space at the end of the trace where the extra space is present. 4. Select the part at the end and trim it. 5. Once you have trimmed the track to the desired length you can save your project.

You can try the following: Uninstall PhotoStage, then delete 3 folders named "PhotoStage" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\PhotoStage\ **C:\Program Files (x86)\NCH Software\PhotoStage\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\PhotoStage\ **If you can't find any of the folders, just continue. If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. Download the version covered by your license and enter your registration code. If this does not resolve the issue you can contact NCH technical support, here is the link: https://www.nch.com.au/support/index.html

Hi, You may try the steps from the following link: https://www.nchsoftware.com/howto/effects/blur_erf.html#:~:text=Adjust the selected local focus,edges of your ERF image.

Hi, The error message you received indicates that the duration of the transition you are trying to apply is longer than the maximum allowed duration for this particular transition. To resolve the issue you will need to reduce the duration of the transition effect.

Hi, In PhotoPad you can use the tool Clone Stamp. This tool allows you to paint one part of an image over another part. This can be used to remove scratches, blemishes, or even entire objects from a photo.

Hi, On the following link can find more information about editing text (how to rotate, raise, or lower the text): http://help.nchsoftware.com/help/en/disketch/win/panels_textoverlay.html

Hey @Marija V Please keep in mind that these steps are general recommendations and may vary depending on the specific situation and computer setup. Here's what you can try: Close unnecessary programs: Make sure you don't have too many programs running simultaneously, as they can consume system resources. Close any unused applications running in the background. Restart your computer: Sometimes a simple restart can resolve temporary performance issues by clearing out system resources and closing any problematic processes. Update the program: Ensure that the program you're experiencing slowness with is up to date. Check the developer's website or the program's settings for any available updates and install them if necessary. Updates often include bug fixes and performance improvements. Check system requirements: Verify that your computer meets the minimum system requirements for running the program. If your hardware falls below the recommended specifications, the program may run slower or not function optimally. Free up disk space: Insufficient disk space can impact your computer's performance. Delete unnecessary files, such as temporary files, old documents, and unused applications. You can also use disk cleanup tools or utilities to automate this process. Scan for malware: Malware infections can significantly slow down your computer. Run a full system scan using reputable antivirus or anti-malware software to detect and remove any potential threats. Update device drivers: Outdated or incompatible device drivers can cause performance issues. Visit the manufacturer's website for your computer and peripherals (graphics card, sound card, etc.) and download the latest drivers available. Adjust visual effects: Windows operating systems provide various visual effects that can consume system resources. You can optimize performance by adjusting these settings. Right-click on "This PC" or "My Computer," go to "Properties," click on "Advanced system settings," select the "Settings" button under the "Performance" section, and choose "Adjust for best performance" or manually disable specific effects. Increase virtual memory (Windows): If your computer has limited physical RAM, increasing the virtual memory (page file) size can improve performance. Right-click on "This PC" or "My Computer," go to "Properties," select "Advanced system settings," click on the "Settings" button under the "Performance" section, navigate to the "Advanced" tab, and click on "Change" in the "Virtual memory" section. Upgrade hardware: If the above steps don't provide satisfactory results, you may consider upgrading your computer's hardware components, such as adding more RAM, replacing the hard drive with a solid-state drive (SSD), or upgrading the graphics card.

Hello @AnalogJoe Please visit the official page for NCH components and try from there: https://www.nch.com.au/components/

Hello @PeterC Please navigate to OPTIONS > TEXT > Other text, like shown here. Once there you will be able to change the text color and size.

Hello @Ricard When you start the program you will have the option to open projects, like here. Open it and delete the project (folders). Cuando inicie el programa, tendrá la opción de abrir proyectos, como aquí. Ábralo y elimine el proyecto (carpetas).

Hello @MahmoudChamaa Please refer to the user manual page: http://help.nchsoftware.com/help/en/copper/win/receipt.html

@Davey110 The free version doesn't offer all features available in the paid version, when you have the situation to be asked for registration or buy the software, that is an indicator that the option is available only for paid version.

Hello @riyazkhan0 Thank you for sharing your recommendation for the MailsDaddy IMAP Backup software. However, I'd like to kindly remind you that this forum is specifically dedicated to resolving issues related to NCH Software products. While we appreciate your input, this is not the appropriate platform for advertising or discussing products from other companies. If you have any questions or concerns regarding NCH Software products or need assistance with any of our offerings, please feel free to ask, and we'll be more than happy to help you. Thank you for understanding.

Hello @Ken Kolarcik You can download the user manual on the following link:https://files.fm/u/daqzftxx6

Hello @pyz01 This is not an expected type of behavior, please open a ticket for our technical support team, here is the link: https://www.nch.com.au/support/index.html Also, you might want to include the backup as well for testing purposes.

Hello @Radam As an NCH tech support representative, I'd be happy to assist you with your question about Express Rip and choosing the appropriate setting for ripping your jazz CDs. When it comes to selecting the setting in Express Rip, both the "Auto" and "High Quality (CD/DVD Quality)" options have their respective benefits. Let's take a closer look at each setting: Auto (preserves original format): This setting allows Express Rip to detect and preserve the original format of the audio tracks on your CDs. If your jazz CDs were originally recorded at a sample rate of 44100 Hz and a bit depth of 16 bits (which is common for CDs), then selecting the "Auto" option would likely result in the closest match to the original format. This setting is useful if you prefer to maintain the authenticity of the music as it was originally recorded. High Quality (CD/DVD Quality): This setting ensures that the ripped audio files are of high quality and meet the standard CD/DVD specifications. It might slightly improve the audio quality by applying certain processing techniques, such as noise reduction or enhancing the dynamic range. If you're aiming for the best possible audio quality while still maintaining compatibility with CD/DVD standards, the "High Quality" option is a good choice. Considering your preference for ripping 60s and 70s jazz CDs, which were likely recorded in the standard CD format, both options should yield satisfactory results. However, if you're specifically interested in preserving the original format without any alterations, selecting the "Auto" option would be more suitable. On the other hand, if you want to enhance the audio quality while maintaining compatibility, you can opt for the "High Quality" setting. Ultimately, the choice between the two settings depends on your personal preference and the level of audio quality you desire. I would recommend trying out both options with a few sample tracks and comparing the results to determine which setting produces the desired outcome in terms of audio fidelity and compatibility.

@Uli You may want to try with the following version if the problem persists: http://www.oldversiondownload.com/oldversions/en/videopad-13-24-2023-03-22.exe