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Hi, Are you able to play the exported file locally on your computer? What file format did you utilize?

Hi, Which output format did you use? Attempt using a different file format and examine the outcome.

Hi, You can add your suggestion for the developers on the following link: https://www.nch.com.au/suggestions/index.html

Hi, I'm sorry to inform you that once a file is deleted from your computer, unfortunately, it cannot be recovered.

Hi, In order to select the audio, position the cursor at the start point of the desired section > Hold down the left mouse button > while holding the left mouse button drag the mouse to the end point of the desired section. The selected file will be highlighted. Then go to the Editing tab and click on the Trim tool. I have uploaded a screenshot showing this on the following link: https://files.fm/u/uevhyr36v

@Dimitri My guess is that you are using the demo version with a trial period. If not, download the software from the official page. In any case, the demo version comes fully featured, and new features are added constantly after the testing is approved. Have in mind that implementation is considered that will not influence the current simplicity and speed of the program. That is the winning formula so far. Hope this answers your question.

VideoPad is a Video Editing program and Prism is a Video Converter Software. Prism offers built-in video codecs which support a number of different video file formats and compressions. If you are interested in testing the program, you can download the demo version from the following link: https://www.nchsoftware.com/prism/index.html

Hi @Robin17, To access the editor, right-click on a clip and select 'Edit Tempo and Beat Grid' from the menu.

Hello @el grueso Please follow the steps: 1. Insert your project 2. Use the mouse to drag and select the area you want to export 3. Use the right-click on the highlighted area 4. Select the Export Selected Region option. ================================================= Por favor, siga los pasos: 1. Inserta tu proyecto 2. Use el mouse para arrastrar y seleccionar el área que desea exportar 3. Use el botón derecho del ratón en el área resaltada 4. Seleccione la opción Exportar región seleccionada.

Hello @jeffnicoll These user tutorials might be useful: http://help.nchsoftware.com/help/en/crescendo/win/drumkitdlg.html http://help.nchsoftware.com/help/en/crescendo/win/drumkits.html

@GregW The Australian GST is done, when it comes to BAS it looks like that wasn't implemented. Could you please provide more information about BAS so I can share it to our development and management team?

@trishadua5 Installing the MSVCR100.dll file goes through the Visual C ++ libraries for Visual Studio, which we can download from the Microsoft page as an installer.Download Visual C ++ for Windowshttps://www.microsoft.com/es-es/download/detail...Before proceeding with the download, it is necessary to know the type of system that our computer is running, which can be 32 or 64 bits. As simple as right-clicking on the Windows icon in the Start menu and clicking on System. In "System type" we will be indicated the amount of bits at which our system will run.Finally, we will download the Visual C ++ library corresponding to our type of system: for 32-bit systems we will have to use the x86 file, while for 64-bit systems we will have to use the x64 file.Then we will run the tool and install the Visual Studio libraries. For the changes to be applied correctly, we will restart the computer once the installation has finished.

@pol9 There is no specific way to know what version you are using. You can request a 64-bit version from technical support, here is the link: https://www.nch.com.au/support/index.html

Hello @AlRider We have tested the issue from our end, it is working on our end. What steps did you made along the way?

Hello @Dimitri All customization can be found in the Options\Payment tab. If you want to edit current payments, go to View\Payments and open a payment you want to edit.

Hello @jdevlin8080 Have a look at the user manual pages, you can find all available settings there: http://help.nchsoftware.com/help/en/tonegen/win/index.html

Hello @Falcoman Did you download the installer from the website or the Google Play store?

Hi @MelbasVoice, I tried to recreate the issue on my end using the same version, but the program was working as expected. I suggest you try to reinstall the software. Uninstall it completely from your computer > restart your computer > install the software > enter your registration code. If this does not resolve the issue, you can contact NCH technical support requesting a different version and see if this helps.

Hello @Nancy Isaacs Please have a look at the video tutorial: https://www.youtube.com/watch?v=2LUlLObxhpc&ab_channel=NCHSoftware

Hello @srp I believe this is great, could you provide some screenshots of the settings you made? I would like to test this.

Hello @TX_CSR Please upload your recorded video for testing via https://files.fm/ and provide us with the link after uploading.

Hey @Pete31684 The bug reports are important and they give an effect, yes, it slow process but more than one team is working on a solution. After evaluating and testing, all bugs and suggestions that make sense get implemented in a new version(s). Suggestion and issues like your is what drives the way the software evolves. Hopefully, you change your mind and open an official ticket and give us the opportunity to forward the report to our development team.

Hi, Contact the support team using the following link: https://www.nch.com.au/support/index.html

@JustMe5566 We are happy to hear it, if you have any additional questions or need our assistance, don't hesitate to contact us back.

Hey Steve, Yes, it will. I've checked this on my end before replying and it holds the number of days from 30 to 15.