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NCH takes the security of its forum and all other instances very seriously. We have a team of security experts who are constantly working to improve our security measures. We also work closely with law enforcement to investigate any security incidents that may occur. Here are some additional things that you can do to help keep your account secure: Use a strong password and do not share it with anyone. Be careful about what information you share online. Keep your software up to date. Be suspicious of any unsolicited emails or messages. By following these tips, you can help to protect your account and keep your information safe.

Hi, Click on Options on the toolbar > Record > Check the option Show Floating Controls During Recording > Click OK.

Hi, You may try to reinstall the software and check the result.

Hi, To access the Punch and Roll function, simply follow these steps: Options > Record > Punch and Roll Settings. To start punch and roll recording, select a region in the audio file and click "Punch" from the Recording Tab. The audio will start playing 3 seconds before the selected region and start recording. After the duration of the selected region, it will also play 3 seconds after the recording. The playback time can be configured in "Record Options" -> "Punch and Roll Settings". There are different record modes in Punch and Roll Recording (See Punch and Roll Settings). The "Auto" mode chooses between "Fixed" and "Flexible" smartly based on the type of audio we are recording over. The "Fixed" mode automatically stops based on the duration of the selected region. "Fixed" mode is recommended for music audio types. The "Flexible" mode continues recording from the selected region and stops until user decides to. "Flexible" mode is recommended for voice audio types like podcasts, etc.

Thank you for your detailed input on PhotoStage and VideoPad. I have forwarded your suggestion directly to our development team and am currently awaiting feedback. I will notify you as soon as I have any news. We appreciate your time and effort in helping us improve our software.

@DYP Please go to the Preferences>Other, on the right you can add payment methods.

Hi, Click on the Resize button > From the Units drop-down menu select Pixels. The next time you open the program, it will show the last chosen option.

To retrieve files you may want to try the following program: https://www.tenorshare.net/ads/ultdata-windows-mac-a.html?gad=1&gclid=Cj0KCQjw0bunBhD9ARIsAAZl0E0_AYxQMLHAJQtCEOvgQ4limuE-imrEMtmS_tan1dMflCbr_4C-Wr4aAv1YEALw_wcB I believe it's a open source program so it should be free to use.

@Just M VLC Media Player can convert unplayable video files to a playable format. This method works if videos are not playing due to incompatible codecs. Follow the below steps: Step 1: Launch VLC Player. Step 2: Go to Media and select Convert/ Save. Step 3: Click on Add to insert videos that need to be transcoded. Step 4: Click Convert/ Save. Step 5: In the Convert window that appears, provide the file name and location against the Destination file option. Step 6: Select the desired input codec from the Profile list. Step 7: You can choose the Edit Selected Profile button to change a specified profile settings. You can also create a new profile or delete any existing profile. Step 8: Next, click Start in the Convert window.

Hello @cbjroms Here is the list of all keyboard hotkeys for VideoPad: https://help.nchsoftware.com/help/en/videopad/win/keyboardshortcuts.html

Hello @Bal Tank If you are trying to export the video from VideoPad to USB drive and the error message pops up, try to export the video on your desktop first and then move it to your USB drive. Or vice versa.

Hello @tribilin Sadly, there is not such option. Please leave your suggestion to our development team on the following page: https://www.nch.com.au/suggestions/index.html

Hello @LarryB Please refer to our video tutorials on the following page: https://www.nchsoftware.com/videopad/tutorial.html When you are done with editing, go to Export from the main toolbar.

Hi, Please note that the bookmarks will not be retained when you export and then import the clip into another project. You can add your suggestion for implementing this feature on the following link: https://www.nch.com.au/suggestions/index.html

Hello @carcolors Express Invoice uses default system settings and a program for printing. All settings should be done on your operating system. There are two ways to change the default printing settings in WindowsOS: - Through the Settings app: Open the Settings app by pressing Windows + I. Click on Devices. Click on Printers & scanners. Select the printer you want to change the default settings for. Click on Manage. Click on Set as default. - Through the Control Panel: Open the Control Panel by pressing Windows + R and typing control. Click on Hardware and Sound. Click on Devices and Printers. Right-click on the printer you want to change the default settings for. Click on Printer properties. Click on the Advanced tab. Click on the Printing Defaults button. Make the desired changes to the printing settings. Click on OK to save the changes. Once you have changed the default printing settings, they will be applied to all documents you print.

Please refer to the following KB page: Switch Sound File Converter - M4B files will not convert (nch.com.au)

Hello Mirit, You can set the duration of each transition. Here is the video tutorial: https://youtu.be/zRfChxvXbdU

Hello Larry, You should add pictures to the storyline. After that, go to the Export option from the toolbar and set the parameters.

Delete cache files in Wavepad folder: 1. From WavePad, select the Options menu > Audio tab > "Audio working folder" section, check mark the "Use this specified folder" box and copy the folder path. On our end is > C:\Users\AppData\Roaming\NCH Software\WavePad. 2. Paste the path on your windows folder explorer, this will open the Cache contents. 3. Delete all files within this folder. 4. Close WavePad and re open it again. 5. Re load the file and let us know the outcome.

Hi, In order to access Control Panel, click the bottom-left Start button to open the Start Menu, type control panel in the search box, and select Control Panel in the results.

Hi, Right-click on the slide you want to change > Change Aspect Ratio.

Hi, During the editing process, it is common for the file quality to potentially decrease. However, rest assured that after the file is exported, it will be improved.

Hi, Click on the Options button > Record> Make sure that the option Minimize to tray is not checked. If Minimize to tray is checked, this option will hide the Debut window completely when screen capture starts and the screen recording selection is covered by the Debut window.

Hi, You can leave your suggestion for implementing this feature on the following link: https://www.nch.com.au/suggestions/index.html

Hi, Check the following link for more information: https://www.nch.com.au/wavepad/kb/980.html