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Marija V

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  1. Hi Borate, thanks again for your reply and help. I solved the problem. Actually, it's bizarre behavior. I can't understand why this happened and what was the reason. I uploaded another video and it went very well (with sound). I tried 3rd video and also this video was uploaded with sound. When I uploaded the first problematic video again the same problem occurred. The sound disappeared in the same place. I've changed this video file name in my folder and uploaded it again to the video editing tool. And now the video has been uploaded with sound. The problem was solved. I don't know why this problem occurred. I sent you loom video so you can see and hear it by yourself. But somehow I found how to solve. So, maybe this helps also others who experience the same problem Have a nice day!
  2. Hi Borate hope you're doing well I have the same issue with the sound and I'll continue the discussion here as we have here my issue history. If I need to create a new topic let me know pls I recorded loom video where I describe and show my problem https://www.loom.com/share/0f8751ba84504b7d85c2ad1459e24340 Thanks a lot.
  3. Hi Borate, once again thanks a lot for your help. It helps I took two actions and it seems both solved my problem. 1. I tried another laptop. Installed soft and sound appeared. Still video processing was too long in my opinion (about 20-30 min for 10 min video) but this is not a problem for me. It was important that sound problem was solved 2. I cleared the cash in the existing laptop. It also helped. The processing also was too long but in the end, the sound appeared and everything was perfect. I can edit my videos. I hope I solve the sound issue forever and will not bother you anymore Thanks a lot, Borate again and have a nice day.
  4. Thanks a lot, Borate for your reply. No, I didn't use REVO as I think the issue is somewhere else in another place. As I managed to edit two videos and can't do the same with other videos. But OK. I can try to use REVO and install soft again. Maybe it helps. I added this video in the folder https://drive.google.com/drive/folders/11WyRiHwarhh0NRUGpmdOV_iGpXoQqEG7 video file name: 14. Kapec-jaizmanto-negativie-atslegvardi-google-reklama I uploaded the video clip to the soft as non-edited video I've got one idea - after I downloaded the new soft version I didn't register it. I thought maybe I need to register. I did it yesterday. But still the same problem (loom video). How can I check if my soft is registered? Maybe there is a problem. Maybe soft "think" I use free version? p.s. I watched my loom and realized that I don't show you the soft but only my Chrome. Omg. Sorry. I thought I share all windows on my screen. But the bottom line - the uploaded video is 10 min long and the sound ends somewhere after 1st min.
  5. Hi Borate, thanks a lot for your help. Appreciate a lot. After your comments, I could edit without problems only 2 videos. Later I wish to edit the other 2 videos and have the same issue. No sound. I did nothing in the soft but in one day I could edit and after several days I have the same problems. This soft drives me crazy I recorded loom video comment in order it's easier to show my problem. Hope this helps and hope you can help me. https://www.loom.com/share/840e1f88be444807aea5f837b0882aa4 Thanks a lot.
  6. thanks a lot, Borate. I'll try to do this and get back to you soon. But I edited these two videos yesterday. I waited for a longer time but this was ok for me as I had the possibility to edit Cool.
  7. Thanks Borate for your reply. Very appreciate. As I understood you can upload and edit my video. It's very strange that I can't :(. Possibly it could be my CPU/GPU/RAM fault but I have uploaded and edited several videos already. So I don't think the issue is with my PC. Here's my PC data CPU 1.80 Ghz, 1.99 Ghz RAM 16GB GPU NVIDIA GeForce GTX 1050 I don't think there're problems with my laptop I downloaded the VP version you mentioned and the situation changed. After uploading the video I see processing (xx%) again. I think this is good news and the previous time when you solved this problem I started to see processing status and after processing finished it was possible to edit the video. I don't have an explanation why this processing status disappeared after I edited 2 video. Just simply I faced the issues I mentioned in the previous message. I see processing status now but the problem is that processing takes really lot of time. I have 16% and it took about 20 min. Something wrong. It shouldn't be so long. In options --> Advanced --> GPU I left None (CPU only) as this option was previous times when I managed upload and edit. Thanks a lot for help.
  8. Hi Borate, I have trouble with the program again. I spent a lot of time and I'm very disappointed in this program. But maybe you can help me again. Appreciate a lot. I managed to upload normally only 2 videos (7-8 min each). I have other problems with other videos. So, I could edit only 2 videos after your help. I'll describe the new issue. I upload video 11. ka-noteikt-vai-google-reklama-strada-efektivi Everything is ok till approx 25th seconds when the video goes on but the sound disappears. I upload video 10. vai-javeic-offsite-seo-pirms-pabeigts-onsite-seo Everything is ok till approx 4:02 min. Then the video freezes and the sound goes on. I can't understand what is wrong with this program and why such bugs still are in the newest versions. Appreciate Borate for your help. Here's the folder for these two videos https://drive.google.com/drive/folders/11WyRiHwarhh0NRUGpmdOV_iGpXoQqEG7
  9. Hi friends, thanks a lot for your proactive and high-speed approach. I didn't have time to try your last advice. But I can live with the existing upload/processing speed. It's ok to wait for 20-40 min and video is uploaded. I think PRO users with bigger video sizes could be really unhappy with processing speed but for my level is totally ok. Thanks again.
  10. Hi Dangerfreak and Borate, Thanks a lot for your advice. I did it as you said. I don't have endless sound processing issue but I have another problem now. The video is very slow. When I try to play video it plays for 1 sec and freezes and I need to wait 1 min it plays again for 1 second. As I see in soft on the left side there is progress Processing and I see % in brackets. And the number changes very slowly 4%, 5%, 6%. I assume I need to wait 3-4 hours for my video to be fully processed. But this video is small - only 3gb (8min). And with previous the same videos, I had no such problem. I mean this soft is unusable right now. -0- Borate, I couldn't understand this one "again right-click the file and click PROPERTIES | COMPATIBILITY tab" Which one file? This is the only one thing I didn't do from your both recommendations. Appreciate any help and advice Thanks in advance.
  11. Hi We've bought this video edit software and it was ok to work within it. I managed to edit several videos. But now uploading my video message appears "still processing the sound...." and while it processing I can't do anything. Seems it is a bug as I found the same topics in this forum 2 and 3 years ago. And one of solutions was advised to upgrade the program version. But we have newest version and it's strange NCH wasn't be able to fix this bug for so long. So I assume the version isn't the case. My video is very short. About 5 min only. So there's nothing to process Can you help me please. Appreciate. VideoPad version 13.09. I'm not professional. I know just cut, copy, insert functions Thanks a lot in advance.
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