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Hi, Open the program > go to Options > Cursor tab > Check the option Solid circle.

Hi, Open the program > Click Options > Under the Audio tab make sure that the options Microphone and Speakers are checked.

Hi, You can try the following: 1. Right-click on the Debut icon. 2. Click Properties. 3. Under the Compatibility tab uncheck the option " Run this program in compatibility mode"

Hi, Please note that Switch supports the conversion from .mka to FLAC. You can check this information on the following link: https://www.nch.com.au/switch/kb/1405.html If you need additional assistance you can also contact NCH technical support, here is the link: https://www.nch.com.au/support/index.html

Hi, Please note that Doxillion and Pixillion are two different programs. Pixillion is an image converter software and Doxillion is a document converter software. You can download Pixillion from the following link: https://www.nchsoftware.com/imageconverter/index.html If you need assistance for registering Pixillion I suggest you to contact NCH technical support for assistance as the registration code is confidential information: https://www.nch.com.au/support/index.html

Hi, In Debut, you can use the option Flip under the Effects tab to flip the video left-right or top-bottom. You can also edit your video in VideoPad. All you have to do is to upload the video file in VideoPad > Place the file on the Timeline > Right-click on the video file > Rotate clip > Choose one of the following options: 0 degrees, 90degrees, 180degrees, 270 degrees.

Hi, The error message indicates that the image you are working with is too large for your computer's available memory. In order to resolve the issue you can Resize your photo in PhotoPad.

Hi, There is no option to add additional columns. You can only rename the column by clicking on the drop-down menu next to the column's name > Change column header text>Enter new column name > Ok, but the function of this column will be the same.

Hi, First I suggest you to check the disk space to ensure how much free space you have. Also, I suggest you to clear the cache using the following steps: Uninstall WavePad, then delete 3 folders named "WavePad" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\WavePad\ **C:\Program Files (x86)\NCH Software\WavePad\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\WavePad\ **If you can't find any of the folders, just continue. If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. Install the software one more time, enter your registration code, and check the result.

Hi, DS2 files are a proprietary format created when the Olympus DS-2400 is used to make dictations. After the dictation is created, the format can be converted to DSS or WAV format using the Olympus Standard software included with the DS-2400, which means you will have to request that the person creating dictations converts the files before sending them to you. Try using DSS files in Express Scribe. To convert files from the Olympus Standard player, have the user select the dictation(s) in the list, go to the File menu, select "Convert Dictation" and then click the Convert button.

Hi, The free trial version lasts only a limited time and after the trial period expires the program will request a license in order to continue with the work. The Professional registration gives you a full features license to use a single installation of SoundTap. For more information about the software please visit the following link: https://www.nch.com.au/soundtap/index.html

Hi, Here is how you can recover your password: 1. Go to: C:\ProgramData\NCHSoftware\Copper\Staff 2. Right-click on the 1.dat file and open it with NotePad or NotePad++ 3. Delete the password text, it will be similar to "&Password=%2FDqVlSKZxqKddy8nHQObDNIPs7GLr1AX" Do NOT delete "&Privileges" 4. Save the file 5. Open Copper and leave the password blank when you logon 6. Open the Salespeople window from the View menu 7. Select your user id and click Edit 8. Enter a new password and click Save

Hello @DNICH Yes, some of the user manual has been written a long time ago and does not correspond with the latest version with newer features. Most of the main functions are the same but there are some differences from the original version when the manual was written.

Hi, Switch Audio File Converter Software is currently compatible to work on macOS 10.5 and above. The program is able to convert WAV to MP3 file format. You can check this information on the official website, here is the link: https://www.nch.com.au/switch/index.html Here is a link that is showing a list of all file formats supported by Switch: https://www.nch.com.au/switch/kb/1405.html If you have an issue with a specific file you can contact NCH technical support team for assistance, here is the link: https://www.nch.com.au/support/index.html

Hi, Open the program> in the low left part of the window click on the Video Options button> and from the Output presets drop-down menu choose the resolution you want. I have uploaded a screenshot showing the steps on the following link: https://files.fm/u/etpy4euhy

Hi, You can download the component from the following link: https://www.nch.com.au/components/

Hi, You can simply select the part of the audio file that contains the breath or space and press the Delete key on your keyboard, or you can right-click on the selected part and click Cut.

Hi, Double-check that you are using the correct password. Passwords are case-sensitive so check that you are using the correct uppercase and lowercase letters. If you are still not able to open the file I suggest you to contact NCH technical support for assistance, here is the link: https://www.nch.com.au/support/index.html

Hi, Can you tell us what have you changed on your computer? Sometimes background processes can interfere with the recording. You can try disabling unnecessary background processes to see if that resolves the issue.

Hi, Click the Transactions menu option in the main window and select Recalculate Customers' Balances. Sometimes the changes might not refresh. If this does not resolve the issue you can contact NCH technical support for assistance, here is the link: https://www.nch.com.au/support/index.html

Hi, You can try to add it as an Item on the Purchase Order.

Hi, If your printer is capable of printing direct-to-disc, begin by creating a direct-to-disc project by selecting the Direct to Disc option when creating a new project. It is important to note that when you have selected your printer from the print dialog, you must select your printer's equivalent of 'printable disc' as the output media, and, if required, also select the equivalent of 'disc tray' as the paper source. For example, for Canon printers, you need to set the Media Type as "Printable disc (recommended)" and the Paper Source as "Disc tray". These setting names can be different from printer manufacturers. Read your printer instructions for setting direct to disc printing.

Hi, You can try to reinstall the software and check the result. If you need assistance with this you can contact NCH support team: https://www.nch.com.au/support/index.html

Hi, You can check the information on the following link: http://help.nchsoftware.com/help/en/crescendo/win/autoformat.html

Hallo @ManiS Leider gibt es keine Möglichkeit den Absender zu ändern. Dies geschieht während der Aktivierung der Lizenz, der Seite, wenn Sie Ihre grundlegenden Informationen eingeben.