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Hi, Could you please provide more details regarding the problem you encountered? It would be helpful if you could explain how the audio clip became distorted after merging and provide a step-by-step description of all your steps.

Hi, Please note that the codes provided are confidential information and are only received after making a purchase. If you are unsure about how to locate the code, we recommend reaching out to NCH technical support directly. They will be able to assist you further by forwarding the code to your registered email address. https://www.nch.com.au/support/index.html

Hi, I recommend creating a ticket for the technical support team and sharing the file with them for further testing on their end. You can create a ticket using the following link: https://www.nch.com.au/support/index.html

Hi, Please kindly take note that the software provided will be an unlicensed or demo version until a registration code is entered. If you have already purchased the license, all that is required upon installation is to simply input the code into the program.

Hi, To save your project, follow these steps: click on the "File" tab located at the top left corner of the screen, then select "Save Project As" from the dropdown menu. A new window will appear, allowing you to choose the file format and select the desired location on your computer for saving the file. If you face difficulty in locating the file later on, opt for saving it to your Desktop, as this location is easily accessible. Once you have selected the appropriate settings, simply click "Save" to finalize the process.

For testing purposes try using a different file format and check the result.

Hi, You may want to visit the following link for more information: https://www.nch.com.au/burn/kb/1632.html

Hi, You can try to reinstall the software and check the result. Uninstall PhotoPad, then delete 3 folders named "PhotoPad" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\PhotoPad\ **C:\Program Files (x86)\NCH Software\PhotoPad\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\PhotoPad\ **If you can't find any of the folders, just continue. If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. Download the correct software version and enter your registration code.

Hi, Ensure that the paper size matches the size of the images. If you print multiple images on the same paper, check the Layout options.

Hi, After converting the file, only the latest date will be automatically saved. However, if you need to make any changes to the Metadata later, you can utilize PhotoPad Photo Editor. Simply upload the file, go to the Menu, select Tools, and then choose Edit Metadata. In this section, you will be able to set various information, such as the Date and Time, as per your requirements. You can download the demo version from: https://www.nchsoftware.com/photoeditor/index.html

Hi, Ensure that the printer is properly set up and recognized by your computer before proceeding with printing. Additionally, you can open Control Panel on your computer, and in the Printer Preferences, you can configure the desired paper orientation (portrait, landscape).

Hi, To achieve the desired 'Tile' effect, you can conveniently arrange your images in a collage using PhotoPad. Navigate to the Home tab and select the Collage option. From there, you can customize the Layout as per your preference, upload the desired photos, and specify any adjustments you desire such as Spacing, Rounded Corners, or Random Tilt. Once you have completed the editing process, simply click on the Create button.

Hi, To utilize the copying feature in WavePad, follow these steps: select the desired portion of the recording, right-click, and choose the "Copy" option. Then, press Ctrl+N on your keyboard to create a new tab, and proceed to paste the copied section into this new tab. Consequently, only the copied portion will be present in the newly created tab. After that, right-click on the chosen recording and select the "Mix in MixPad" option. By following these steps, you should achieve the desired outcome.

Hi, Could you please provide us with the error message you are receiving? Additionally, it would be helpful to know if both programs have been registered.

Yes, there is an Automate wizard that will add all files from a folder and present them.

Hi, Could you please confirm the version you are currently using?

Hi, You can check the system requirements on the following link (scroll till the end): https://www.nchsoftware.com/videopad/index.html

You may try the following steps: Uninstall Switch, then delete 3 folders named "Switch" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\Switch\ **C:\Program Files (x86)\NCH Software\Switch\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\Switch\ **If you can't find any of the folders, just continue. After that, restart your computer and reinstall the program. Once done, restart your system one more time. You will need to re-register the program using our current registration code. If you need assistance with the registration or installation, you can always contact NCH technical support team for assistance using the following link: https://www.nch.com.au/support/index.html

Hi, You can try to Normalize the audio and check the result. You can go to the Tools tab > More Tools > Normalize.

Hi, Make sure that your drivers are up to date on your Windows laptop.

The best way to communicate your ideas and suggestion is directly with the development team, to do so, leave your suggestion on the following page: https://www.nch.com.au/suggestions/index.html

Could you elaborate, what you mean by Volta Counter?

Hi @jamaag21 Yes, that is possible. The best way is to experiment with the export settings. Changing the resolution, FPS, quality and file format can make a big change during the process.

Hi Don, Unfortunately, there is no option to cancel it. You can leave your suggestions to the development team on the following page: https://www.nch.com.au/suggestions/index.html

Hi, You can check the video tutorial below: https://www.youtube.com/watch?v=7wpfiFwq8Og&ab_channel=NCHSoftware