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Chris75

Support
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Everything posted by Chris75

  1. Hello Trevor, in order to record the microphone and speakers you may open Debut and click on Options > Audio and select Microphone, confirm you are selecting the correct microphone, then, confirm the Speakers checkbox is selected and confirm you are using the correct device to record your speakers (this will depend on your configuration).
  2. Hello James, Thank you for contacting us but sadly there is no way in MoneyLine to show the check number when you are reconciling or printing the transactions. If you wish to share any improvement suggestions with the program's developers directly you may follow this link http://www.nch.com.au/suggestions/
  3. Hi nutshell, sadly on WavePad there is no option to save the settings you have applied to a specific audio file. So, the changes you apply to the audio file from Effects > Voice will be applied to that particular file but you cannot save those settings to be applied automatically to other files, like to make it a preset.
  4. Hello jmcase, this hum you are describing could be caused by many things, one of them is interference from another audio driver or stream. We recommend you to close any programs you may have running on the program, like instant messenger programs and close any webpage you may not need to use other than the stream you are recording from. Also, you may want to try using different web browsers to open the stream you are recording from to discard the issue being caused by the browser's codec. Also, check if the audio source volume is at a good level and remember that if the volume is too high i
  5. Hello TJ69, I have tested DreamPlan latest version and after leveling the ground to the same depth as the basement I was able to use any of the exterior items in either street level or basement level. If you are not using the latest version you may want to contact NCH Software support team for further assistance.
  6. Hello Robin110966, I have tested version 6.01 and I was not able to replicate the issue you are reporting, meaning that I was able to click on the items and rearrange them. You may want to reinstall the program from our website and test again to arrange the items in the invoices or quotes.
  7. Hi Stevie, based on what you described it seems that the cart of accounts is not set properly and that is the reason why you keep on getting the message to select the accounts for payment and that the transactions are not showing up properly. You may want to go to the chart of accounts and confirm all the accounts are set up and linked properly to reflect the transactions when you create invoices and payments.
  8. Hello Chilana, I know this may be a silly question but have you confirm if there are any filters in the report or details you are pulling? Express Accounts usually have filters for dates and this may be why you cannot see the rest of the transactions you have recorded. In the event you have further issues you may want to consider contacting NCH Software support team directly for further assistance.
  9. Hello Marije, for this particular case you may want to try reinstalling the program from this link: http://www.oldversiondownload.com/oldversions/scribe-6-00-2017-02-01.exe In case the issue remains after reinstalling the program then you may want to contact NCH Software support team for further assistance.
  10. Hello stebbinsd, for gameplay recording you may want to try using the option Fast Capture on record screen as, then click on encoder option and select which quality/bitrate would fit your needs best, and last you may click on Video Options and select the frame rate limit on the screen capture.
  11. Hello jjjcmar, in order to see the option to unlink from video will show if you click on the audio track instead of the video track on the timeline, or if you go to the Clips tab then the audio track needs to be selected in order to use the unlink button. If you are still not able to unlink the audio from the video then you may want to test using different video files and confirm you have write rights on the file you are trying to edit.
  12. Hello Flush, for this particular scenario it would be better if you contact NCH Software support team directly as it may be an issue with the file itself, but only by opening the file in a different computer you could determine if indeed the audio file is corrupted. When you select the option to export mix, which formats and settings are you using, which encoding and format are you using to export the mix? Try using one of the presets in the program like high quality.
  13. Hello Bad65, which VST are you having this issue with, it may be that there are conflicts between the VST and WavePad.
  14. Hello PDRay, crescendo does not have the option to create a single "unattached" staff at the top or anywhere else in the score. You can create a single part with one staff at the top and then create other parts for the rest of the music but all parts will still be "linked" by a line on the left side.
  15. Hello Nadja, it is hard to tell what could be causing this issue you are reporting, however, it will be a good idea to try reinstalling the program from this link http://www.nch.com.au/components/essetup.exe Once you have reinstalled the program it should show as Express Scribe licensed software at the top of the program's window and if the issue remains you may want to consider contacting NCH Software support team directly for better advise.
  16. Hello Freshuser, the synchronization for items fetching between Inventoria and Express Accounts work only in that direction (Inventoria > Express Accounts), this means that if you wish to add new items to your inventory then you would need to go to Inventoria and add the item there; the items you add to Express Accounts won't update or show in Inventoria.
  17. Hello sharcs the Description column this does not affect the other columns, so you may want to try using that latest version and in case the issues remain you may want to contact NCH Software support team http://nch.com.au/support/supportcontact.html
  18. Hello Sparks, this issue was already reported to the developers for further testing, but at this moment there is no estimated when it will be addressed.
  19. Hello gstspyder, remember that when recording video and audio you may have sync issues since the recording of those two media is done at different speed or frames per second, what you may want to do is to try using different audio and video settings to find which better fits your hardware limitations. Recording video and audio may take most of its drive from the CPU, and memory so what you may want to do is to stop any applications or windows that you do not need while recording to avoid loading too much the CPU and memory. Also, you may want to try using different settings like the fast capt
  20. Hi Jilly T, sadly at this moment MoneyLine does not have an option to select which account to use when pulling the report; all the reports in MoneyLine will include all the accounts you manage within the same installation.
  21. Hello Katie Hilmer, as N_C_H_josh has stated before, if your videos on YouTube have advertisings then you should use the Master's edition, and regarding the video you had lost, only if the project was saved is that you would be able to recover it, and currently, VideoPad does not have an autosave option.
  22. Hello Andrew, I have tested Reflect and it did show the notification, it displays at the bottom right-hand corner of your computer's screen. There is no way to attach files to this post, but you can find the screenshot here https://files.fm/u/s5dgpwtq
  23. Hello AM SD, sadly as Telephony stated this program does not have a report that will fit your needs, and the workaround offered does not really get you all the details linked as you already figured. I don't believe it would be possible to get the data you request from Copper.
  24. Hello borate, sadly the audio source on Wavepad would be affected by the speaker's volume control unless you use an external soundcard or mixer to feed the audio into the computer which may bypass the speaker's control. I have tested this using a Creative Soundblaster E5 external soundcard and regardless the volume on the speakers the audio will obey the source (E5 soundcard).
  25. Hello BigBankClub, sadly Express Invoice doesn't offer the option to assign specific taxes to customers.
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