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Everything posted by Chris75

  1. Hello leelap, when you save a file in WavePad, the program encodes the audio file again applying the best encoding possible to achieve a good audio file. Is while the new file is encoded that the size varies, and it ends up being bigger because of the encoding process WavePad applies to it.
  2. Hello Mariav, in this case, is better if you check the video tutorials on how to use Debut. You can find the information here https://www.nchsoftware.com/capture/tutorial.html
  3. To request the cancellation of your Debut subscription you may follow this link Customers Requesting a Refund
  4. Hello HarperBryson for the information, based on what you are describing it is likely there is a conflict between the file's data and the particular player you are using. Sadly, the options within Switch are limited regarding the settings on the converting file, so, besides what you have tried there is nothing else in the program that may change the settings to make it play on the media player you are using.
  5. Have you tried using different formats, change the compressor for the video, adjust the framerate, or confirm you are not using the time-lapse feature on the program.
  6. Hello James, sadly the program does not offer the option to print subcategories on reports.
  7. Hello Vic60, Express Scribe pro does support mp4 videos, just make sure you are selecting the option to view videos on the program, and make sure the encoder or compressor used on the videos is MPEG4.
  8. Regarding the first question, you may want to consult with your accountant on the best way to proceed about that. About how to record a credit from a supplier, the program does not offer an option for that. The closest possible is to create an invoice for the items returned and add the supplier as a customer.
  9. In this case, you may want to try using the shortcuts, and the hot keys require to use the function keys on your keyboard. Most of the keyboards have a Fn toggle key to turn the function keys on and off. So you may want to check and confirm if the FN lock on your computer is on so you can use the shortcut to start and stop the recordings.
  10. FastFox does have a limit, you can only store 2052 shortcuts on the same group, and you can have multiple groups.
  11. Have you tried using a different track to load the clip that is giving you issues? Have you tried using a different play back device, for example, if you are using monitoring speakers, try using headphones or vice-versa. Did you record those clips on MixPad are were they recorded using another program and you are mixing that on MixPad? If you recorded using another program. the issues could be related to the encoder used to record or the bitrate used. You may want to check if the bitrate is the same on those files as on the rest of files you are using on the mix.
  12. Sadly, there is no option to channel the audio of an specific application through the stereo mix. Stereo mix will capture whatever sound that plays through your computer's speakers, regardless of which application is coming from. So, you cannot isolate just one application to play through stereo mix, while other applications are playing in the mean time. Soundtap does not offer the option to capture capture sound from one particular application only either, you can either record what plays through the speakers, microphone or both at the same time.
  13. Actualmente, NCH Software ofrece más de 40 programas y aplicaciones diferentes, ¿nos podría indicar de cual programa es al que se refiere?
  14. Have you tried record using the fast capture mode? Also, you may want to increase or decrease the framerate on Debut to match the framerate output from the VHS or capture device you are using.
  15. Para solicitar la cancelación deberá hacerlo por los canales correctos. Puede seguir este enlace para solicitar la cancelación de su licencia https://www.nch.com.au/support/es/supportcontact.html
  16. The webcam you are using, is it the integrated on the MacBook or are you using a different webcam. Are you trying to record the audio that plays through your microphone or through the speakers? The video that you created 12-11, are you able to play it on another media player, like iTunes or QuickTime?
  17. Hello HexoMancy, since you are using a wireless headset it is likely that the program may not read the driver. If possible, try using a wired headset to test Voxal. Also, you may want to try connecting and testing the headset first, and then launch Voxal.
  18. Hello Kabaljit, sadly Express Invoice does not offer the option to change the column's position.
  19. Hello, and I don't understand clearly what you are trying to report here. Could you try rephrasing your question? Also, I test the program using different font size, and type on the same line as well on different lines on the same text box and I did not have any issues during preview or exporting.
  20. Hello, and in this case, you may want to check the video tutorials from the link below to have a better idea of how to use the program to it's fullest potential. https://www.nchsoftware.com/videopad/tutorial.html
  21. Hello, and you may want to first check these things: Click the Options button on the toolbar Select your device from the Preview Playback Device: dropdown menu Click the OK button Make sure that you have selected an effect from the list on the left. Check that Voxal is receiving your microphone's signal. If it is not receiving the signal, please follow the Microphone Configuration Directions. The status should read: Successfully processing! The audio meter will be moving as you speak, it should be in the Good Mic Level section Voxal
  22. This issue with the disc 2 not reading the right information for the tracks has already been reported to the developers. Sadly, NCH Software does not have an estimated when the issue would be addressed. But, if you want to be notified when there is a new version available, you may sign up to the NCH Software newsletter here Newsletter Signup
  23. Hello Craftysyl, sadly the program does not offer any options to speed up the burning process.
  24. Hello, This update you are mentioning, is it the one for Windows or MacOS? Have you tried contacting the NCH Software support team for assistance on that matter?
  25. Hello Paul. I cannot understand what it is you are trying to do, are you trying to edit a slideshow you had previously created with PhotoStage? The only way you can edit slideshows you have created with PhotoStage is if you save them as projects.
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