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Chris75

Support
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Everything posted by Chris75

  1. Hello Jordi. Sadly, MixPad does not offer the option to merge or mix two separate projects into one. The only option is to export the project as an audio track and then add the audio track to your new project.
  2. The free trial offers all the same features as the full version but for a limited time, and this could be the reason why the features has stopped working. Also, please note that the option to select the date is only available when you chose the option "One time" on the schedule options.
  3. Hello Punit, sadly at this moment the program does not offer the option to add more columns to it.
  4. Hello John, Currently, the program does not have the option to automatically include the PO number on the invoices. What you can do is to add a custom field on the invoice so you can manually include the PO number for the customers. To add a customer field, you may open Express Accounts, go to Options > Invoice > Customer field.
  5. Hello Skyhh, Have you tried to reinstall the program? If you haven't, you may download and reinstall from this link https://www.nchsoftware.com/voicechanger/vxlsetup.exe
  6. Hello Kevin, The web access interface is different when compared with the application installed on the computer. The shading on every other line and the auto-fill for descriptions are features that are not available for the web interface.
  7. Chris75

    photo pad

    Hello Laura. Could you tell me if the issue happens with all the files you try to save, all formats? What editing are you doing on the photos before you save them? Have you tried reinstalling the program so you can reset it to "factory settings"?
  8. Hello hjford, I have tested the program and i cannot replicate what you are reporting. When setting the program it will stop the recording and start a new one once the time mark is reached. I made the test splitting the recordings every 5 minutes and it did not compress the video, it did split it every 5 minutes. You may want to contact the NCH Software support team for more assistance on that particular issue.
  9. Hello Walterwhite, sadly, the program does not offer the option to load shortcuts from other applications. Only the dat files created from another FastFox installation would be read from that option. Also, FastFox has a shortcut limit of 2052 shortcuts only.
  10. Hello Biarritz, you can change th e playback instrument on the program by clicking on the instruments icon at the lower right-hand corner on the program's window. Attached is a screenshot showing the option
  11. Hello Jay, Yes, you can Schedule Transactions with the Scheduled Transactions feature in the program. For more details on how you can make the most of this program you may want to view this tutorials for MoneyLine here
  12. Hi Tim, I believe Express Accounts does not keep a historical of the opening balances on the accounts as you change it. Now, if you are saying that the program is not showing the opening balances at all when you to go the chart of accounts, you may want to create a backup of your data and reinstall the program.
  13. Hello Tim. The program will show information on the income statement once there are transactions linked to your income accounts. Every transaction must be linked to the correct accounts so the reports can work properly. If your transactions are linked to income accounts and the issue remains, you may want to contact the NCH Software support team directly.
  14. Hello Jay, MoneyLine does not have the option to connect to your bank and process the transactions for you, if that is what you are asking. In the other hand, every transaction you create on the program will be recorded on each account you have linked the transaction with. For specific issues, you may want to contact the NCH Software support team directly.
  15. Hello Polarprojection, Sadly, the current version of PhotoPad does not have the option to create a Vector mask to manage the opacity of the overlay.
  16. Chris75

    Lost sound

    Hello GK, It is likely the issue you are getting is related to the encoder used to create the video. When you are exporting the video files, next to the File format you may want to click on Default quality/File size, change the video compressor to MPEG4 and then click on OK to save the changes and on Create to export the video. Once that is done, you may test the videos again and make sure to use different media players to test the videos.
  17. Hello joez, PhotoPad only has one option to create negatives from any type of images and that is the negative Filter. To view this filter, you may open PhotoPad, load the image you want to work with, click on Filters and apply the Negative filter on the image.
  18. Hello Tom, The program will count the credit notes as credit notes, and not as negative amounts on sales reports. That information is available when you run a customer statement. You can do that in Express Accounts > View > Customers, select the customer you want to check, click on Statements and it will show you all the outstanding invoices, and credits for that particular customer.
  19. Hola Octavio, Lamentablemente el programa no actualiza el precio de los artículos automáticamente cuando se cambia en la orden de compra. Deberá, hacer la actualización manualmente en el inventario.
  20. Hello David. When you insert a rest between notes that breaks them apart and that is why they are not beamed together. Sadly, Crescendo does not have an option to beam separated notes.
  21. Hello Molly, To make a file lighter it is not a matter of only cutting the length of the video, but it also has to do with the quality. So, in order to make your video lighter, you would need to let go on quality as well. What you may want to try is to use lower quality settings when you are saving the video. You can find the options to change the quality under the encoder settings.
  22. Chris75

    Copper Receipts

    Hello Mendes, Sadly, Copper does not have the option to send the receipts or slips by email. You may want to consider using Express Invoice to get more options on how to send the invoices to your customers. You may follow this link for more details about Express Invoice https://www.nchsoftware.com/invoice/index.html
  23. Hello JerF In this case, you may want to contact the NCH Software support team for this particular issue as this forum may not be the best place to find assistance.
  24. Hello mitrecyclers, To set up the tax rate you may open Express Invoice, go to Options > Tax Rates, Click on add, enter the tax name and the percentage, in this case, it should be 20 and click on Save. When you create a new invoice, you would need to select the tax rate you want to apply to each item or to the whole invoice.
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