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Everything posted by Chris75

  1. Hello, I just tested SoundTap, and it records the streaming audio source, separate from the master volume, so if you change the volume level during playback it will not change. Also, you have the option to set the format to save the recorded files.
  2. I apologize but I don't understand what is the issue you are reporting. If you have files in your computer that you need/want to delete and you can't, it is likely that you don't have the admin rights to delete those. In any case, if you are not sure which dll files you are supposed to delete, you may want to consult with your IT, or computer technician for further assistance.
  3. Yes, sadly, Copper does not offer an option to adjust the text on the receipt itself.
  4. Sadly, PhotoPad does not have an option to add animation to the image.
  5. Currently, the only information available we can share to learn about the program is the video tutorials. You may want to follow this link to view the tutorials https://www.nch.com.au/dj/tutorial.html
  6. Have you noticed if the issue happens when you add two or more digits on the QTY column, or would this happen with all the items? Are you using the small receipt or full paper size prints? You may want to contact the NCH Software support team for further assistance on this matter.
  7. Before you try running Voxal, right-click on Voxal's icon, select run as admin, and test using the program again. If the issue remain, you may want to contact the NCH Software support team for further assistance.
  8. In WavePad you may simply click on the channel description (Mono) at the lower part of the program's window, then select Stereo as the channels and click on Convert. Attached is a screenshot showing the steps.
  9. WavePad is an audio editing software and you cannot open video files with it. To do voice-over videos you may need to use VideoPad. You may find more information about VideoPad here https://www.nchsoftware.com/videopad/index.html
  10. In this case, you would need to check if your computer recognizes the Technaxx TX-20 card as a sound input, then on the program you would need to select that device as the input device. If the program does not see the Technaxx TX-20 card as an audio device, it is likely that the drivers from that device are not compatible with Debut. At the moment, the program does not have an option to force the driver, so you may want to check with the Technaxx TX-20 card manufacturer for a driver update.
  11. Sadly, MixPad does not work with Crescendo to convert the MIDI files to real instruments sounds. Currently, NCH Software does not offer any programs that can convert MIDI in the way you need it.
  12. In this case, you may first need to connect the midi out to the computer, check if the computer recognizes the midi device and then you can use MixPad to create music using the Midi device. If you haven't download and installed MixPad, you may do so from this link https://www.nch.com.au/mixpad/mpsetup.exe If you need help with how to use the program, you may follow this link https://www.nch.com.au/mixpad/tutorial.html
  13. Have you tried the steps from this link https://www.nchsoftware.com/invoice/kb/1567.html
  14. Sadly, the program does not have automatic settings to use the midi as beatmaker input. At the moment on the beat maker, to create the patterns the program will only use the mouse as you need to assign the loudness level of the beat on the panel.
  15. Sadly no, Express Burn does not offer the option to create M-disks.
  16. Have you tested using the latest version of Debut (7.31)? You may download and reinstall from this link https://www.nchsoftware.com/capture/debutpsetup.exe
  17. Sadly no, DreamPlan does not offer garden templates at the moment.
  18. When this type of issues happen, is because the encoder used to create the video file conflicts with VideoPad. Have you tried creating the video again using a different encoder, bit depth and bitrate and check if you are able to import it on VideoPad afterward.
  19. Sadly, from the program there is nothing that can be changed to launch or execute faster. The performance of the program will depend on the processing power your computer has, or if there are other programs running in the background that may halt Pixillion.
  20. The size is limited by the temporary folder where the program stores the data during export. Chances are that since the file is so big, it may either take too long to convert or render to a failure due to lack of space to convert.
  21. You may want to check if the issue happens with all the APE files you try to open, and also it is likely that the name showing on Switch is part of the information on the metadata (APE Tag) of the file itself. You may also check on Switch > Options > Naming and confirm if you are using the option Same as source or change it if needed.
  22. When you create a site job, you have the option to select the "Initial Remote Directory on First Connection" folder, and the Initial Local Directory on First Connection as well. For more details about that, you may follow this link http://help.nchsoftware.com/help/en/classicftp/win/advprop.html
  23. If the issue is happening with just one file, then you may want to try opening the file using another media player. If the issue happens with different files on the same format, then you may want to contact the NCH Software support team for assistance.
  24. Have you tried using a different format on the image you are trying to trace? It could be that the image you are trying to use has a layer that the program cannot read.
  25. In this case, you may want to enter the first note, then right click on it and from the context menu you may click on the option that says Automatic beam mode and confirm that option is uncheked.
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