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Chris75

Support
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Everything posted by Chris75

  1. In this case, it is better to contact the NCH Software support service team to get better assistance on this particular issue.
  2. Hello BrutusIn9, you may want to disconnect and reconnect the pedal to your computer, open Express Scribe, go to Options > Control, and run the Controller setup wizard, make sure you set each pedal to do the command you want. For example, the Middle pedal to be Play, the right pedal to be Fast Forward, and the left to be Rewind. Once you have set the pedals you may Click on Finish and test the pedal.
  3. Hello Tom, you can find the multimeasure rest in Crescendo under the Notations tab > Rests > MultiMeasure Rest.
  4. Hello @Socratease, you stated you exported the customer's list as CSV, and the try to import transactions. The issue here is that your customer's list, will only include the information about your customers, it won't include the transactions linked to the customers. Sadly, there is no way to transfer all your data from QuickBooks into Express Accounts, because the formats are different. If you are able to convert the data to CSV, you should be able to load transactions directly to the journal in Express Accounts. But, you must be sure the data includes the require fields (Journal, Reference, Description, Account, Debit amount and, credit amount).
  5. This feature to monitor through headphones is limited by the soundcard on your computer. If your soundcard does not have the option to output multiple channels, you wont be able to monitor through the headphones.
  6. Express Accounts does not offer the option to undo reconciliation beyond the last one. You cannot edit or modify reconciliations you did past the most recent one.
  7. The open hi-hat is indicated by a circle above the note head. You can add the circle by clicking on the note, hover over the green circle, and select the circle sign. Repeat the same steps for all the notes you wish to add the signs.
  8. Have you tried reinstalling the program? Also, you may want to run the program as admin, and to do that, you may right-click on the program's icon, select run as admin, and test the program again.
  9. This is an issue that has been reported to the NCH Software developers. Currently, there is no estimate when the issue would be address. If you wish to get notifications of when a new version of the program is released, you may signup to the NCH Software newsletter here Newsletter Signup
  10. Chris75

    Latency Issues

    In this case, it may be better if you contact the NCH Software team directly to request support on this matter. You may contact NCH Software through this link Software Technical Support
  11. Currently, Crescendo does not offer the option to add the finger marks as the image you sent. If you wish to share any improvement suggestions with the developers, you may follow this link NCH Software Suggestions and Feedback
  12. Hello Paul. This issue seems to be very specific and it may require closer attention from the NCH Software support team, as this forum may not be the best place for support.
  13. Have you tried reinstalling the program, I have not been able to replicate this issue. Also, you may want to check if this issue happens with all files, or with specific files, and contact the NCH Software support team for further assistance.
  14. Have you tried exporting to a different format, or using a different sample rate or bit depth for the Flac files? Also, you may want to check if this issue happens with other projects, and contact the NCH Software support team for further assistance.
  15. DeskFX does not offer an option to automatically load a preset on start up.
  16. Sadly, Crescendo will group the eight notes in groups of 4, or groups of 2 depending on the tempo you use on the score, but there is no option to group the eights notes in 3.
  17. To place objects on different stories, you just need to click on the story you want to work on, then select the item you want to add and place it anywhere within the story building. Regarding the floor, that is place automatically when you complete a closed room. Meaning, when all walls are closed forming a room the program will automatically add the floor.
  18. Sadly, WavePad does not have an option to set all the recordings to be saved at the same level. This will depend on many things, and what you can do is to normalize the audio across all your recorded files using the batch conversion feature in the program and apply the amplify effect to all the recorded songs.
  19. Chris75

    Split Level

    In this case, you may edit the story's elevation and create different elevations for each part of the garden, then you can create the path using Exterior > Path. Repeat the same steps to create the other levels, and then connect them using Building > Stairs and adjust the stairs width, height, the thread rise, run, and nose and place it accordingly. To create the walls, you may specify the wall height and width and either use the free or fixed draw options. The same will apply for the fences which you can find under Exterior > Fencing. For more details you may access the DreamPlan tutorial here https://www.nchsoftware.com/design/tutorial.html
  20. Regardless of the format on the audio files, if you select the option to create an audio CD from the burning program you are using, the program itself will convert the files to audio CD format (.cda). Currently, there are no programs that will convert files to .cda other than when burning an audio CD directly.
  21. In this case, you may want to do a Windows system restore to a date prior to this issue starting. After you have restore your computer, test and confirm if all the audio drivers work as intended. Regarding the issues with DeskFX, you may want to contact the NCH Software support team for better assistance on this matter.
  22. The keyboard layout does not change from a regular to an ergonomic keyboard, what changes is the shape of it. So, there is nothing on the program to change the keyboard from regular to ergonomic.
  23. Yes, sadly the program does not have other options than what already described here. You can share any improving suggestions with the developers through this link NCH Software Suggestions and Feedback
  24. Crescendo does offer an option for you to adjust the speed of specific bars on your music sheet during playback. To adjust the speed, you just need to change the tempo mark. To do that you may right click on the bar you want to adjust, click on Tempo mark and change the tempo assigned to the note. Please note that this tempo mark change will affect the whole song from that point and on.
  25. Do you mean this happens when you use the auto format measure? Have you replicated this issue with other music sheets? You can create a copy of one of your other music sheets and then run the test on the copy, this way if the issue can be replicated you won't mess the original song.
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