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Chris75

Support
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Everything posted by Chris75

  1. Hello, sadly the program does not have the option to create a blank card. You will need to manually delete the information. Also, the program does not have the option to adjust the text direction to vertical.
  2. Hello italiangen, if you wish to test the free version, you may follow this link and download the program there https://www.nchsoftware.com/software/free-downloads.html
  3. Hello Hk. Riaz, sadly, there is no way to add information to that summary you see on the program's main windows.
  4. Hello Tez, you may want to confirm you both are using the same link and confirm if your router allows incoming connections from the internet. Also, confirm if there is any firewall that may be preventing the connection from Canada to be established.
  5. Hello Noor18960, sadly, there is no way to edit the received date on the program.
  6. Hello Tlinetrader, the lame.exe file is related to mp3 encoding. Are you recording the audio in mp3 format? You may want to try using a different audio format or reinstall the mp3 component on your computer. You may follow this link to download the mp3 components http://www.nch.com.au/components/ You may want to download and install mp3el.exe, and mp3el2.exe from the link above.
  7. Hello Deep Six, sadly, the program does not have an option to show the information on the reports.
  8. Hello Titho, If your images are not 16:9, what the program will do is to use the black boxes at the sides or top and bottom of the image to fill out the blank spaces left by the original image's aspect ratio.
  9. Hello Manyponies. in this case, you may want to test exporting the slideshow to your computer and test if the exported video works as expected. Also, you may want to save the project and restart the program. Test creating other slideshows and confirm if the issue happens only with that one slideshow you are working with. If the issue remains, you may want to contact the NCH Software support team for assistance.
  10. Hello adelcoluna, and in this case, you may want to set a user in the program to start using the speech to text. To set up the user you may open Express Scribe and click on options > Speech to text, click on Add select a profile ID and the profile you want to use. If you do not have set any specific user, then you can use the ID "0" and the default profile.
  11. Hello Nikola, currently, the program does not have any other option to show the order number, other than creating an order first.
  12. Hello vroberts, this is a very specific issue and you may want to contact NCH Software support team for assistance on this particular. To contact the support team you may want to follow this link http://nch.com.au/support/supportcontact.html
  13. Hello Alt18, however, if the files you are working with were not saved properly due to space limitations, then there is nothing in the program or that we can do to help you retrieve information that is gone. What you can try to do is to confirm you have enough space in the drive where you are saving the audio files.
  14. Hello Roger, Sadly, Express Invoice does not offer the option to edit the text on the email sent with your invoices.
  15. Hello Guitarzan, in this case, you may want to open MixPad, go to options > General > Audio playback and select the Asio driver so you can set the output options from your interface device. Once you are using the Asio driver you should be able to monitor the playback or recording using the headphones icon on each track, just make sure you select the right Asio channel for each track you want to record.
  16. Hello iogurte, the only way to stop the horizontal scrolling is to zoom out on the waveform all the way. This will make the waveform to look clutter but will show you the whole track length horizontally.
  17. I tested the latest SoundTap version 6.03 but cannot replicate the issue you are reporting here. One thing you can try is to reinstall an older version of the program and test if it works. You can try using this link http://www.oldversiondownload.com/oldversions/soundtap-5-05-2018-04-12.exe Also, keep in mind that the best way to get support on issues like these is directly from NCH Software team.
  18. Hello SimoneU, when you load the PDF files on Pixillion, are you able to view the preview of the PDf file. You may want to check if these issues happen to all PDF files and if you convert to other file formats. In case the issues remain, you may want to seek assistance from the NCH Software support team directly.
  19. Chris75

    Sue Davis

    Hello Scottnsue, with MoneyLine you can run reports to view your Incomes/expenses by category and this way determine if you need to withdraw more for one account. For more information on how to use the program, you may want to follow this link https://www.nchsoftware.com/personalfinance/tutorial.html
  20. Hello artisticaspectsinc, since the issue you are reporting happens only to one track, then, it is likely the issue would be with something on that particular recording you made. Have you tried saving the project using a different name and then exporting the new named Mix as Flac or Wav? Is the track out of sync delayed or ahead of the other tracks?
  21. Hello Lee Roy, and the only way to use Switch on Linux is with Wine or another Windows emulator. Currently, there are no Linux versions of the program.
  22. Hello Tereza, if you are selecting the option to record from Mic on Debut, then you may want to confirm if your Windows System mixer has the mic set to Mono or Stereo. From Debut you may go to Options > Audio > select to record from Microphone, click on System mixer, select the mic you are using to record from, click on Properties > Advance and confirm if the mic is set to record on stereo or mono.
  23. No, the program does not have an option to process the payment online.
  24. Hello Pinkie, you are correct, the program won't be able to record when you use bluetooth speakers because the bluetooth connection uses a different driver that the program cannot pick to record from. The same will happen if you use a HDMI cable to connect an external monitor and transfer audio to it.
  25. Derek, to stream from different locations you will need to have the program running on two different computers. For that you will need one license for each computer so you can have the registered version of the program. Each computer will generate an individual link for the streams, so you will need to update your website to post the correct link to the stream.
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