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Chris75

Support
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Everything posted by Chris75

  1. Depending on the source you are trying to record the issue could be copyright or digital rights management. Now, if the issue happens with every video you try to record, then you may want to try using different formats and encoders to make the recordings.
  2. Currently, WavePad does re-encodes the audio file upon export or saving. Sadly, it does not have an option to use the same compression as the original file.
  3. In this case, it could be that the folder where the program saves the work in progress does not have enough space to save the whole file. You can try opening WavePad, go to Options > Audio > Audio Working folder and copy the folder path where the files are being saved, open the folder using your file browser and delete any files you may have there that are no longer needed. You can also select a different folder to save this particular recording and confirm you select a folder with enough free space to store the large file you are trying to work with.
  4. For the time being, saving your progress every so often, seems to be the best option since the program does not have an auto-save feature.
  5. I tested the version 8.24 and creating a slideshow, saved as HTML5 and it did not skip any of the images on the slide. You may want to test if this happens with all the slideshow you create as HTML5 and consider contacting the NCH Software support team for further assistance.
  6. Probably, when the computer shuts down, the program does not have time to save the work on progress. You may want to save your notes and close the program before the battery runs out, because the program itself does not offer an option to auto-save on shut down.
  7. Have you tried reinstalling the program, or trying using an older version of the program? You can install the latest version of Voxal from this link https://www.nchsoftware.com/voicechanger/vxlsetup.exe If you wish to try using the previous version of Voxal, you may follow this link http://www.oldversiondownload.com/oldversions/voxal-6-00-2021-01-04.exe
  8. Chris75

    Audio Quality

    Sadly, there is no standard settings that will get you the results you are looking for, since that will depend on the equipment you are using, the capture device you are using to connect the VCR to the computer and the computer's specifications regarding audio input. One thing you can try is to record using mp4 as the format, and mpeg4 as the encoder and continue testing with other formats or encoders to determine which option works best for you.
  9. Have you tried re-creating the backup you have on Dropbox? To do that, you may want to make sure one of your computers have all the data you need for your business, disconnect it from Dropbox (Express Invoice> Preferences > Sync Devices, and turn off this option), do the same for all other computers you connect with Dropbox, and then erase the Express Invoice backup you have on Dropbox. Once you have erase all the information of Express Invoice from your Dropbox account, you may want to go to the one computer you want to use as main backup, the one that has all your business inform
  10. Technically speaking it should work since it is a USB pedal and the program is supposed to work with any USB pedal, as long as the computer recognizes it. Sadly, I have not found anyone that can certify this pedal would work with Express Scribe.
  11. The speech to text tool needs to be setup, and you can find more details on how to do that from this link https://www.nch.com.au/scribe/kb/657.html Regarding the font size, the program does not offer the option to change the font size.
  12. Have you tried using different discs, or burn at a slower speed? You may also want to export the audio mix to your computer, confirm the audio file plays fine when using your preferred media player and then burn the audio file and compare.
  13. Would this happen when you are using an external microphone, USB perhaps? If so, you may want to check the computer's power settings and disable the option to turn the USB ports off. If the issues remain, you may want to contact the NCH Software support team directly.
  14. When you scan the items, make sure the codes match what you already have there, and that you are selecting the right location to receive the items. Remember that you can also switch between locations on the main windows, and transfer items between locations if they were stored at a different place.
  15. Sadly, the program does not have a feature to restore or recover bad or corrupted videos.
  16. Hello Igor. Sadly, the program does not have an option to copy the bezier curve.
  17. Hello joefromFL but sadly, the grace notes can only be used before the main note. Keep in mind that the grace notes are ornaments that go before the main note.
  18. Hi Stig, In this case, it would be better if you contact the NCH Software support team for assistance. There are many questions that may require some follow up to get to the bottom of this matter, and this forum post may not be the best channel to get your answers fast. If you wish to submit a support ticket, you may follow this link Software Technical Support
  19. Hello, Sadly the program does not have an option to have the beep at start and end but not to record it. This beep is the signal right after the program start recording and right before it stops and this is why it is always included on the recordings. One thing you can do is try using VideoPad video editor to cut those beep sound at start and end.
  20. Hello Rlash, since you are working with Mono files, the only way you can have them coming through both sides as a Stereo file is by duplicating that mono file. This means, you will have two tracks, each with the same Mono file, this way you can pan them to each side and when you mix the tracks together, you will get the Stereo effect from both tracks. Duplicating tracks will allow you to also play with the levels of each track through out the entire song and you can accentuate (pan) some parts to create different effects on the final mix. You can always check the MixPad video tutoria
  21. Hello Charlie, Sadly Crescendo does not offer the option to remove the page numbers.
  22. Hello, You may be confusing WavePad with MixPad. WavePad does not have the option to record from multiple sources at the same time, while with MixPad you can records multiple channels at once. You can download and test MixPad from this link https://www.nch.com.au/mixpad/mpsetup.exe
  23. Hello, The Silver technical support service gives you priority email support and after you have purchased the support plan, you can submit your support request through this link Software Technical Support
  24. Hello, The program offers the option for you to download any 3d models of any items you wish to add to your project. For more details about how to import 3d models, you may follow this link http://help.nchsoftware.com/help/en/dreamplan/win/importmodel.html
  25. Hello, Sadly no, DreamPlan does not offer an option to group items to be moved together to a different place on the project.
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