Jump to content

borate

Support
  • Posts

    10,745
  • Joined

  • Last visited

Everything posted by borate

  1. Doesn't ring a bell. Install the latest release and see if that solves it. If not, come back with more specifics. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info.
  2. Future GPU usage improvements may not apply to your older PC? When you make suggestions or write to tech support be sure to include the PC specs.
  3. You may just have raid the piggy bank for a new box.😁 If export time from VP is good, it seems to be a non-critical issue. Improvements are always in the works. Share a project here and someone will report how it performs for them. The process is easy, quick and can be done privately. Just follow these steps... Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER. Upload --- Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER. Do NOT upload the individual VPJ or export file. Get link --- Get a public link. If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" Share --- Click COPY LINK | DONE. Paste that link here, or click the folder at the top-right of this forum to message it privately to me. It won't be shared. * Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server.
  4. An MTS issue (which may not be what is causing your issue) was fixed in version 11.20, which has now been released. Give it a go. This is a 32-bit release for now, but a 64-bit should be along in time. Awaiting to see your project, as instructed above.
  5. Thanks for the info Edd - it's been passed along.
  6. It's possible that the version you installed did not require those files. As noted, if a component is missing it normally will auto-install. What VP version is being used there? The latest as of this date is 11.20, linked above.
  7. Download from the above link once again to install the released 32-bit version 11.20. Activation should persist. If it continues to request your code please contact the company... https://www.nchsoftware.com/videopad/support.html See the 'registration' section. There's a link to support tech support at the bottom.
  8. Glad it worked out. If a file was in sync earlier, it should not be out later. Use the latest VP version, if possible. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info.
  9. Whatever works! Usually, if a VP component is missing, it may be offered - or install automatically - as needed. A reinstall of the program may also succeed. In the ffmpeg23 folder here these files are listed...
  10. In the subtitle editor, select the subtitle and click at the end of the text. Press the <del> key and the text will jump down as you eliminate the unnecessary lines.
  11. Say you have a five-second clip, with an effect that spans its entire length. Then you add a ten second clip but want the same five-second effect to apply to seconds three to eight Split the clip at three and eight seconds, then right-click in the split-out area and Apply Last Used Video Effect. Or recall the effect template, if you saved it.
  12. An effect applies to the entire clip. If clip durations are different, then effect timing from keyframe to keyframe will be as well.
  13. Good news. Perhaps there was 'garbage' on the timeline after the project end. If it happens again, please share.
  14. Download this file and double-click on it. If still no joy move the downloaded file to this folder, using Windows Explorer (the file manager)... "C:\Users\<PC Name>\AppData\Roaming\NCH Software\Components" What version of Videopad is being used? Here's the latest. Try it. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info.
  15. Under OPTIONS | DISK tab, Clear Unused Cache Files. Check out this article... https://www.nchsoftware.com/videopad/kb/1772.html Save Project File AS routinely, giving it a unique # or name, so as not to overwrite prior saves. Using Save Project Files (no AS) will overwrite. From the HOME tab, that choice is available by clicking the chevron to the right of the Save Project button on the toolbar. That way, you are protected. If the issue persists, we need to see the project just as you see it. The process is easy, quick and can be done privately. Just follow these steps... Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER. Upload --- Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER. Do NOT upload the individual VPJ or export file. Get link --- Get a public link. If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" Share --- Click COPY LINK | DONE. Paste that link here, or click the folder at the top-right of this forum to message it privately to me. It won't be shared. * Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server. You are not out the cost of the update, which should be superior to your older version. Still, it can be reinstalled and a refund can be issued. If you make the effort to share your project, someone here will be glad to help correct the problem.
  16. Yes, desirable features. Request them. In effects,some of the choices may do what you want.
  17. Perhaps the 'auto-clear' option was changed to a warning and they forgot to remove the old entry? Report filed.
  18. Perhaps you have a very old manual? The current PDF is here... http://help.nchsoftware.com/help/en/videopad/win/help.pdf Search for "cache."
  19. File a suggestion, and refer to this thread... https://www.nch.com.au/suggestions/index.html?software=VideoPad
  20. Set the A/R to Match Monitor If you are moving the text with the POSITION or MOTION effect, it sometimes helps to Show Dual Preview windows under OPTIONS | DISPLAY. Then, In the clip preview window at the left drag the text to the desired position as you view the sequence window. Or use the effect sliders.
  21. That's the way it's been at least back to v7.53 - if not always. No size limitation, just During editing OPTIONS | DISK tab has the option the Clear Unused Cache Files at anytime. It's wise to do that before beginning a new project.
  22. What version of the program is being used? Try this beta. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info. Choosing other than the default and clicking on OK here prompts for a VP restart, after which that selection is shown in the window. If that's not the way it's working there perhaps your hardware does not support the function. http://help.nchsoftware.com/help/en/videopad/win/about.html Verify that video driver and Direct-X are up to date... http://support.amd.com/us/gpudownload/Pages/index.aspx http://support.microsoft.com/kb/179113
  23. Not seeing that here in this version. Give it a try. Titles are lining up correctly at the bottom of the screen. Be sure that you are not pressing <enter> before clicking the ADD button. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info. If the issue persists, share your project. Someone will take a look and come up with a fix. The process is easy, quick and can be done privately. Just follow these steps... Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER. Upload --- Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER. Do NOT upload the individual VPJ or export file. Get link --- Get a public link. If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" Share --- Click COPY LINK | DONE. Paste that link here, or click the folder at the top-right of this forum to message it privately to me. It won't be shared. * Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server. Untitled.mp4
  24. Tested the Dutch v11.15 from here. Performance was comparable to the latest English release. Use this free tool to uninstall - deleting all registry keys that it lists. Then reinstall from that link. If no change please contact the company. https://tinyurl.com/2m4rbspc
  25. First thing, Save Project File AS routinely, giving it a unique # or name, so as not to overwrite prior saves. Using Save Project Files (no AS) will overwrite. From the HOME tab, that choice is available by clicking the chevron to the right of the Save Project button on the toolbar. That way you're protected. Don't move or delete source files. Confirm that the project looks good on preview, but is messed up after exporting. Is that correct? What version is being used? Try this one. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info. Download this file and double-click on it. If still no joy move the downloaded file to this folder, using Windows Explorer (the file manager)... "C:\Users\<PC Name>\AppData\Roaming\NCH Software\Components" If these suggestions fail to solve issues, please share the project for analysis. The process is easy, quick and can be done privately. Follow these steps closely... Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER. Upload --- Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER. Do NOT upload the individual VPJ or export file. Get link --- Get a public link. If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" Share --- Click COPY LINK | DONE. Paste that link here, or click the folder at the top-right of this forum to message it privately to me. It won't be shared. * Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server.
×
×
  • Create New...