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  1. I was using 11.53 32 bit version. Before I went to sleep, I spent an hour to queue up the export of 14 videos with 13 of them being 45 mins long and the last one being 12hr long. I was trying to transcode them from H264 to H265 for downsizing. When I went to sleep, it crashed on the first video's export and wasted the whole night long. Then after I got up and found out about the crash, I tried queuing them up again, once again spending an hour loading each of them up and set the export. This time without putting the 12 hr long one into the queue. It still crashed right in front of my eyes during the export of the first one. Another hour wasted. Now I go back to 11.45 and try to export each of them one by one.
  2. The export queue never completes. It freezes at any % it wants and doesn't finish export.
  3. Hello, When I export any video and then want to watch it in the folder, I hear the sound of the video but do not see any picture?
  4. I tried to take a freeze frame image of the last frame, and I get this error: "There was an error creating your snapshot. Please make sure the timeline cursor is positioned over a video or image file and you can see it in the Sequence Preview display." If I choose the 2nd to last frame, it does take a snapshot but of a much earlier frame.
  5. Hi everyone I'm using V11.20 paid licence. My source material is 4K approx 27000kbps @ 30fps using H265. When I export I always use mp4 H265 @4K. Have used this setting for a few years using the 32BIT version and always come very close to the source bitrate by selecting 30000kbps at the export screen. However, with this new version the bitrate is really low. I have created 2 videos and both come out at around 1400kbps and are noticeably poor quality. Does anyone have any ideas as to how I can get the crisp high quality I used to get with the 32BIT version? Thanks in advance
  6. Every time I try to launch H265 encoding with MKV format (or any format), it always says "Failed to initialize output". Seems to be a problem specifically for VideoPad, since Debut's H265 encoder works just fine.
  7. Hi there, I've bought version 5.20 and have been trying to install it. I got the link for 5.20 from 'olddownlowads', and downloaded the installer. Installation starts okay, but then the installer 'downloads an update'. and I'm presented with the EULA for 11.26. This version then installs, and I then can't register it as my key isn't valid! How do I actually install the version I have a key for?? -0- It's okay, I sorted it, I unplugged the internet...
  8. I have been using VideoPad for years on Windows 7, never a proglem. Now I have just paid for the upgrade to Windows 10, and what I used to be able to do with my eyes closed, it's turning into a mess! I have created a vpj with a number of mp4 videos, copied from my Samsung phone. I edited them all, all OK. I'm trying to export the project to a video file in my computer. I am using the same settings I have always used, but it just creates a 10mb file (should be a lot larger) of audio and no images! The export settings I'm using are as follows: Preset: HD 1080 File format: mp4 Resolution: 1920x1080 - 1080 HD Widescreen fit: Letterbox Variable Frame Rate: Min 14.985 - Max 29 Subtitle: overlay WHAT AM I DOING WRONG?
  9. Hi I have created a video filmed on a mobile phone but it keeps failing to export, I have tried changing settings to various different resolutions etc but it still keeps failing, I have exported loads of videos all shot using a mobile phone but this is the first one to fail, and ideas please?
  10. I have a bunch of MP4 files edited together. the combined length of all the mp4 files must be around 10 hours, but the video was edited to be only an hour and 13 minutes. The video was fine until about 23 minutes in where the exported product froze for a second with a distorted green bar up at the top, and then it just defaulted to playing the previous clip as if it was not trimmed in the editor. The audio is still normal and the correctly edited version of the audio is still playing throughout this previous clip. I really need a solution because I spent hours editing this and I can't believe this let me down in the most crucial moment.
  11. Hi I recorded two video with my smartphone (oppo find x3 pro) and "Open Camera" app. First video was recorded as usual (vertically, the cameras at the top and the user interface straight) Second video was recorder vertical, but the phone upside down (cameras on the bottom, UI upside down). VLC shows the videos correctly, I believe the second has a flag to indicate that it is flipped and then in playback it is rotated 180 degrees. Importing it into videopad is correct, the preview is oriented correctly. If you export (Reencoded) it works ok. If you export (Lossless) second video is upside down. My repro source video and my output: https://drive.google.com/drive/ {link removed} Thank you in advance, Matteo
  12. Just "upgraded" to VideoPad 11.17. I created a video with me and my father talking about his life. The audio comes from a wave-file and sounds good. The video seems to change every 10 seconds or so. The original file from the camera plays fluidly in VLC. Help!!!
  13. I'm recording video from a BetaMax player. While it's recording I can see the video but can't hear any sound. The level bar for the one channel that has the audio input is showing that there is audio and when I play the result of the recoding I can hear the audio. Why is there no sound while the recording is being made?
  14. DB300

    No Audio

    After editing and exporting a file, I now have no audio. It had audio before it was loaded into the program, but after checking the exported version there is none. Did I do something wrong? Using version 10.24. Please advise. Thanks.
  15. I have had this problem for over a week now. The only way I can get audio is to first go to Prism Video File Converter, and then take that file after conversion and use Video Pad, but this just started and when I do this, the audio and video are not totally in sync. I get a flat line on my audio track no matter what I do, other than doing a file conversion first, which should not be necessary. Any Ideas?
  16. I have been using Video Pal for some time now and suddenly all I can get is a mono audio output on export. Tried uninstalling and reinstalling, even tried it on another machine and all I get is single channel audio. What am I doing wrong?
  17. Hi By adding two files in cascade and exporting as "lossless", the generated file has the right duration (the sum of the two single files) but the second part is a repetition of the first video. Tested with videopad 11.08 (purchased) Repro: Download my two example file: https://www.dropbox.com/s/lea9e40qy6asfg7/VideoPadReproBug.zip?dl=0 Add file 1.mp4 (red 8m00s) & 2.mp4 (Blue 7m20s) to the sequence. Export Video -> LossLess Video -> Confirm without changing anything. You will obtain one single file (15m20s) and it's only red without the blu part. If you choose to reencode it works but I like the lossless feature Matteo
  18. I'm trying to separate my mic and game audio so I can edit them separately in videopad but when I import my video I'm only getting one audio track instead of two even tho the properties show there are two audio tracks in my file. I save all my OBS recordings as MKV and I'm still rather new to videopad. I have it registered as well on the home version. If anyone can help me out it would be greatly appreciated.
  19. I have a new laptop, plenty of hard drive space, have downloaded the newest Intel drivers, and have reinstalled software multiple times. When I load a video it doesn't finish loading and freezes the program. When I close the program, no matter how that is done, I have to re-start the computer to open the program again. This has not happened before, the program worked well. It works with photos, but not videos. Any ideas?
  20. Adding audio to complement a video track - select audio track - opens in clip window - can alter volume using fade points no problem. What I would like to do is be able to move the main track pointer along the axis of the main video (inc its audio track), and have the clip window (showing the audio track) cursor follow on the adjacent audio track. This would enable me to move to a specific point on the video track (watched in the sequence preview window) and then make adjustments to the adjacent fade point that I know aligns with video actions. In fact locking both pointers together would be cool then when either were moved the sequence preview would show the video action and the clip window pointer would track the sound. Is there a way of achieving what I wish, or would this be a new idea for NCH to consider? I can get what I want (audio changes to related to video actions) but it's a very hit and miss and tweak exercise. Alan.
  21. I'm trying to create a simple music video using a series of pictures (.jpg). They are very varied in their dimensions (in case that is a factor). But, randomly, a picture used elsewhere on the timeline will sometimes appear behind the selected picture. Especially (but not always) the smaller, landscape images. I've tried deleting, reimporting, changing and removing effects from the pictures. And sometimes (again randomly) that will fill fix the problem on one selected picture. But the issue will then appear elsewhere in the timeline. With a different picture showing up behind a different selected picture. Any help very welcome!
  22. I'm thinking about upgrading to the latest Videopad and have downloaded it. I have NOT registered it yet as I am not sure it is right for me. QUESTION: When I import a VOB file that I created (not copyrighted media), it arrives without audio. Is that because I have not registered the software - or is there a bug I should know about? Importing VOB files from my recorder is a deal-breaker. Any advice is appreciated.
  23. When I play the project in the Sequence Preview it is perfect, video and audio. After sending to & creating Export Video, the audio is fine, but the the video is a Black Screen. My source files are AVI. I also do not know what frame rate I should be at. Sam D
  24. I have a series of clips I had trimmed down and edited together The preview looks perfect on how I would want it but The render cuts the trimmed parts and displays something different and I'm stumped And no idea what to do.
  25. I am new to Videopad, but not to video editing. I can take a raw .mts file and it runs fine in VLC, everything is in sync. When I load that same raw .mts file into Videopad, the audio track is delayed by about 3 seconds. I can manually unlink the audio track and realign the tracks to get them in sync, however, when I edit the file in Videopad, everything is out of sync again. I see this topic has been kicked around since at least 2015, but I don't see any solutions. Any help? Thanks.
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