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c_major

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Everything posted by c_major

  1. Thanks for telling us. I'll try it in Win7.
  2. Please note that both encoding and decoding are lossy. You can also try changing codec quality settings.
  3. Hi GR, I saw you reported this issue in another post. I'm looking into this see if there is a bug in VideoPad. Could you please try export to an ISO image? If it still freeze, try export to a mp4 file? Thanks your attention and participation.
  4. Yes, that make sense. Thanks for reporting the issue.
  5. To avoid quality loss while multiple export passes, try use APNG or Image Sequence as intermediate media.
  6. It could related to a bug we've fixed (but not released yet). See
  7. This is a bug in fade transitions (fade, cross fade and fade through white). At the moment we can use transparent effect (as Nat did) to workaround the issue. Thanks for bringing this up . We'll get it fixed.
  8. There shouldn't be a 2 hours restriction. How long is the video? Dose it freeze to the end?
  9. We periodically prevent the computer go to sleep when exporting. You compute should be able to sleep when it finished.
  10. Hi, There was a bug when loading saved transitions with sound crossfade. We'll get it fixed in the next release.
  11. You can change the setting from Options -> Editing -> Video clip transitioning.
  12. Is this happens when you start playback or in the middle?
  13. VideoPad only output one audio stream at this point. Some of the export format (e.g. AVI) supports mp3 and allows to change audio sample rate.
  14. @VideoSmideo Do you have anything on the sound track? Was that happens only when the sound still in caching?
  15. Which version of VideoPad are you using? Would you be able to share the intro file (e.g. via Google Drive) so we can have a look?
  16. Yes, that's the alternative path. Thanks for picking that up.
  17. In case the original post is too long to follow, I'm posting a link here for how to fix this issue:
  18. @Syntax25 Thanks for reporting this problem. To solve the problem please see this post:
  19. We've found the problem. The problem is not in VideoPad. It's a shared component that we updated few days ago. It happens to users installed VideoPad in these few days. We've already fixed the component on the server. To fix this please delete the malfunctioning component from your local disk. VideoPad will download it again from the server when you export. The component can be in one of these file path: C:\Users\[User Name]\AppData\Roaming\NCH Software\Components\aacenc3\aacenc3.exe C:\Program Files (x86)\NCH Software\Components\aacenc3\aacenc3.exe I'll ask support team to send free upgrade keys to the people in this discussion. Thanks and sorry for the inconvenient.
  20. @a1048 I've tried your project. The sound works for me too. Have you changed any of the codec settings (by clicking "Advanced Encoder Options")? What are the options? @Scott I've sent an access request. @jeba @VideoSmideo @Seisenhut Could you please share the project files if that's possible. We reward people helped us fixing issues with free register key for the latest release. Thanks.
  21. @jeba Could you please try the latest version and let us know if the bug still exist? If the bug still there, is it possible you can share (on GoogleDrive, OneDrive, DropBox etc.) the project files? We are really keen to investigate into this problem. Thanks!
  22. Can you please check: Speaker icon on the left of the timeline Speaker icon in the bottom left of the clip Make sure they are not muted.
  23. The Green Tab is called "Sandwidge" icon when contains the full menu (including File). Is was designed to replace the main menu bar. v6.10 is now officially released please update to the latest build on our website.
  24. Save As copies the project file which is a text file. The size compare to any of the media files (video and audio) is trivial.
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