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Everything posted by Fred28

  1. Hello, You should be able to download free versions of NCH programs from the link below: https://www.nchsoftware.com/software/free-downloads.html I do know that free versions will ask you from time to time if you are using the program for non-commercial home use only or for commercial use, if you do not choose the first option or close the message the free version deactivates and it activates the trial version which will then block after a couple of uses or right away. NCH Software says that as per company policy they do not list the differences between their paid and free versions.
  2. Hola, Puedes tratar de cambiar el formato la resolucion y el FPS para ver si mejora. Si no es el caso talvez sea bueno que reinstales el programa. Si compraste una licencia y no sabes que version bajar ponte en contacto con el equipo de soporte de NCH Software para que te ayuden. Puedes crear un tiquete de soporte para ellos desde el siguiente enlace: https://www.nch.com.au/support/es/index.html
  3. Fred28


    Can you tell me what are the exact steps you are taking to create the account and add the opening balance and what exactly are you trying to enter in the opening balance? You can also try reaching out to NCH support for assistance by creating a support request for them on the link https://www.nch.com.au/support/index.html 
  4. Fred28


    Hello, I checked but it looks like it is not an option. You might want to confirm with NCH Technical Support if you like. Just create a support ticket for them through the link below: https://www.nch.com.au/support/index.html 
  5. Fred28


    Hello, I´m pretty sure that is not possible, you either delete it or it will add up to the invoices balance. You can confirm with NCH tech support by creating a ticket for them through this link: https://www.nch.com.au/support/index.html 
  6. Hola, Entiendo, lamento que el programa no cumpla con tus expectativas.
  7. Hola, Lo mejor que puedes hacer es contactar al servicio de soporte técnico de NCH usando este enlace: https://www.nch.com.au/support/es/index.html
  8. Hola, Cuando mueves el video al Timeline (Seccion inferior) si haces click derecho en el video puedes escoger la opción ¨Desvincular del Audio¨ o si haces click derecho en el track de audio puedes escoger la opción ¨Desvincular del Video¨.
  9. Hello, Assuming you are using a Windows PC you can right-click on the video file and then click on properties and you will be able to see the file size in bytes and MB. hope that helps
  10. Fred28

    credit card

    Hello, Maybe you can share what you did to correct the issue in case anyone else has the same problem. Thank you
  11. Hello, First of all, are you using a Mac or Windows PC. If you are using Mac, the Speech-To-Text feature is not available in Mac only Windows. If you are using windows I will suggest you visit the links below to learn how to setup the Speech-To-Text feature: https://www.nch.com.au/kb/10019.html https://www.nch.com.au/scribe/kb/657.html https://www.nch.com.au/scribe/kb/691.html
  12. Para acceder al link debe copiarlo y pegarlo en su buscador web: https://www.nch.com.au/support/es/index.html
  13. Fred28


    Yes, you should be able to rip the CD using Express Rip
  14. Por favor cree un tiquete de soporte atravez del siguiente enlace: https://www.nch.com.au/support/es/index.html
  15. Please contact NCH Technical Support by creating a support ticket using the link below: https://www.nch.com.au/support/index.html 
  16. Fred28

    Gary Walker

    Could you share a screenshot here so we can have a better idea of what you are describing.
  17. It seems there is not a way to make the program ignore that gap. NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/ You can also contact NCH support and see what they say https://www.nch.com.au/support/index.html 
  18. The only options that can come close to what you are asking are the ¨FFT¨ and the ¨TFFT¨ tools, you can access them by going to the ¨TOOLS¨ tab. NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/
  19. Hello, If you need to reach out to NCH Technical Support, create a support ticket using the link https://www.nch.com.au/support/index.html
  20. Fred28


    Hello, Without re-recording you will need to either compress the file in a zip folder or so which might help a bit, if not you might want to consider a file converter to covert the file to a format that does not create such a large file size and the converter might have the option to lower the quality of the file to get a smaller file size as well. NCH Offers a great converter called Prism, you can learn more about it on the link: https://www.nchsoftware.com/prism/index.html Good luck!
  21. Hello, Could you maybe share a photo of the section you are referring to so we have a better idea of what you mean?
  22. Please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=SoundTap&support
  23. If you need to transfer your license first create a backup of all your information (invoices, customers, etc...) using the backup feature of the program which should be under ¨Tools¨, once you have that backup, uninstall the program from the PC to avoid blocking the license when you register on the new one. On the new PC download and install the version of EX Invoice that is compatible with your license (If you are not sure about this contact NCH support for them to provide you a link to download the correct version) and once it is installed you can open the program, register the license again with the license registration code you already have. **You should move the backup folder you create to the new PC so that you can restore that backup in the new PC using the ¨Restore Backup¨ feature of the program also located under Tools.** You can reach NCH support if you have more questions: https://www.nch.com.au/support/index.html 
  24. El programa deberia sincronizar usando dropbox, lo único es que debe tener instalado el programa en las dos PC´s que esta queriendo sincronizar y debe tener instalada la ultima version del programa en ambas PC´s para que esto funcione. Luego tiene que tener una cuenta de Dropbox, si ya la tiene, abra Express Invoice vaya a opciones y en el menu de la izquierda haga click en ¨sincronizar dispositivo¨ y aqui tiene que habilitar esta opción y luego escoger la opcion de Dropbox que es la única y hacer click en ¨Connect¨ esto deberia abrir un buscador web con la pagina de acceso a Dropbox para que introduzca sus credenciales de Dropbox para que el programa pueda usarlo para sincronizar. Por favor asegurese de que la primera pc en la que haga estos ajustes debe ser la que debe tener toda la informacion luego haga lo mismo en las que van a conectarse a esta primera para jalar la informacion que esta en la primera PC. Si esto es muy complicado puede contactar al departamento de soporte de NCH en el enlace: https://www.nch.com.au/support/es/index.html
  25. Fred28

    No puedo exportar

    Hola, Que opcion de exportar esta usando? Tambien que version del program esta usando y si es la aplicación movil o para Windows o Mac? Puede compartir una foto de lo que ve al tratar de exportar? También puede ponerse en contacto con el equipo de soporte técnico de NCH para que le ayuden, puede crear un tiquete de soporte para ellos desde el enlace de abajo: - https://www.nch.com.au/support/es/index.html
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