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Fred28

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Everything posted by Fred28

  1. Could you share a screenshot? You might want to reinstall the program and see if that helps. If you contact NCH Tehcnical Support team here: https://www.nch.com.au/support/index.html
  2. I would suggest you contact NCH Technical Support team here: https://www.nch.com.au/support/index.html
  3. If you just created the account you should be able to access the chart of accounts look for the account you need to change the balance to and double-click on it or select it and click the edit icon, then enter the new balance and continue. You can also delete the account and add it again with the correct balance.
  4. Yes, WavePad always re-encodes the edited files even if the original file is already an MP3.Yes, WavePad always re-encodes the edited files even if the original file is already an MP3.
  5. I would suggest you try reinstalling the program and testing, if not you might want to contact NCH technical team in case this is a bug. Also, they can provide you an older version if you need that. https://www.nch.com.au/support/index.html
  6. Copper does not have the option to export your customers, items, etc... as a spreadsheet it will only allow you to import them from a CSV file.
  7. Have you tried the ADD FILES icon on the toolbar of the program under the HOME TAB? See if you can add files that way? Are you able to load other file types? Either through the ADD FILES icon or drag and drop? Drag and drop should also work so you might want to contact NCH Technical Team here: https://www.nch.com.au/support/index.html
  8. if you have already uninstalled, go to your Macintosh HD > Library > AUDIO > Plug-Ins > HAL and here you will find the driver of the program please remove the voxal folder and restart your Mac. Test again, if that does not work do the same but this time follow this path: Macintosh HD > Library > Application Support > VOXAL > delete the VOXAL folder and restart your computer and test again. If you still have issues you might want to contact NCH Tech Team here: https://www.nch.com.au/support/index.html
  9. That happens because the amount is too large to be displayed so it puts the ... to show that the number continues and does not end there. If you click on Preview at the top the preview should show the entire number. You can also adjust the left and right delimitation lines of the TOTAL column to make it bigger so it shows the entire number. Make sure you have the Income Statement Window Maximized when doing this or at least big enough so you can see both lines to adjust.
  10. Do you mean something like this: ? If yes, then it is as easy as adding the one eights note and then the two sixteenth notes, you might want to right click on one of the notes and make sure you have automatic beam mode on so it beams the notes together. If not could you show an example of what you wish to do?
  11. When you say ¨that includes Categories and Accounts.¨ do you mean more than one category and more than one account? You should be able to add a transaction under the account you want, then choose a category and a sub category, you can use the split transaction to allocate multiple categories for the transaction but not multiple accounts.
  12. I personally have not had those issues but I think at this point the best you can do is contact NCH Technical Support team for them to assist you properly. You can create a support ticket for them here: https://www.nch.com.au/support/index.html
  13. I would suggest you contact NCH Tech team to request the download link of the version that is compatible with your license so that you can use the license you have to register. You can reach out to them here: https://www.nch.com.au/support/index.html
  14. This is a users forum, if you need technical support from NCH Software you need to create a support ticket here: https://www.nch.com.au/support/index.html
  15. Could you share some screenshots of what you see? Does it show a black screen before starting to record as well? You might need to contact NCH Technical Support for help with this: https://www.nch.com.au/support/index.html
  16. Hello, When you add a note, right click on it and some options should come up one of them should be ¨ARPEGGIO¨, if you do not see this then you should try reinstalling and test again if that does not work you might want to contact NCH Technical support for assistance: https://www.nch.com.au/support/index.html
  17. Just right click on top of the note you want to add the arpeggio and from the options that show click on ARPEGGIO and select which one you need.
  18. Hello, No it does not, the OCR the program uses will not convert symbols like the ones you mentioned into text. NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/
  19. Fred28

    Tiles

    I'm not sure I fully understand what you are describing but if you are making suggestions to better the program NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/
  20. Unfortunately, there is not. You will need to copy/paste manually every time. NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/
  21. The program will not detect them you will need to set those. You can confirm with the NCH Technical Support team if you like: https://www.nch.com.au/support/index.html You can send suggestions or feedback about NCH Software products through the form at http://www.nch.com.au/suggestions/
  22. Unfortunately, if you did not save the project then there is no way to recover it. You will need to start over. You can confirm with the NCH Technical Support Team here: https://www.nch.com.au/support/index.html
  23. I think your best option at this point is to contact NCH technical support, if the SoundTap log window says you are successfully connected to driver then it should be working. So this could be a bug. You can create a support ticket for the technical support team here: https://www.nch.com.au/support/index.html
  24. It is possible the financial institution you are trying to add does not longer support OFX connections, or does not longer support the program. You can contact NCH Technical Support team here: https://www.nch.com.au/support/index.html You might also want to contact your financial institution and ask them if they support OFX connections and if they do you can ask them to confirm the information you need to add it to the program.
  25. I would suggest you remove the program, install again and see if that helps, if not I would suggest you contact NCH Technical Support and see if they can assist as this might be a bug. You can create a support ticket for them here: https://www.nch.com.au/support/index.html
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