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borate

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Everything posted by borate

  1. The project contains some very high res and large files which may cause audio processing to take several minutes to cache. There appears to be a fault in 13.67, which goes to black at about 5:00 in both PV and export, as you noted. Use this release. Ignore any virus warnings.
  2. Hard to say what occurred. Use the 64-bit release, especially if the project is lengthy or complex. Better handling of Windows memory.
  3. There's no mandate to update if all is working well for you. Install this release and see how it does. If no improvement, please share a project that has the issue and someone will check it out. Just follow these steps... Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER. Upload --- Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER. Do NOT upload the individual VPJ or export file. Get link --- Get a public link. If using Google Drive, right-click the file and click SHARE. If necessary change "restricted" to "anyone with the link can view" Share --- Click COPY LINK | DONE. Paste that link here, or click the folder at the top-right of this forum to message it privately to me. It won't be shared. * Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server.
  4. The amplify effect is working normally in 13.67 here. Prior to loading the project, go to OPTIONS | DISK tab and Clear Unused Cache Files. Also look under the Media tab to confirm that this box is checked... Older releases are available here. Ignore any virus warnings.
  5. Install this release and see if it's fixed. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info. Save Project File AS routinely, giving it a unique # or name, so as not to overwrite prior saves. Using Save Project Files (no AS) will overwrite. From the HOME tab, that choice is available by clicking the caret to the right of the Save Project button on the toolbar.
  6. Load it with the later release/s, then Save and upload the project.
  7. Let's take a look at the project. Someone will run tests. The process is easy, quick and can be done privately. Just follow these steps... Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER. Upload --- Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER. Do NOT upload the individual VPJ or export file. Get link --- Get a public link. If using Google Drive, right-click the file and click SHARE. If necessary change "restricted" to "anyone with the link can view" Share --- Click COPY LINK | DONE. Paste that link here, or click the folder at the top-right of this forum to message it privately to me. It won't be shared. * Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server.
  8. At this time (9/27) there's no Windows beta available. The mislabeled entries have been corrected. Release numbers listed may not reflect the actual release #. Right-click and check PROPERTIES | DETAILS.
  9. Use the 64-bit release for large projects, and perhaps break them into smaller, exported projects - to be assembled as the final, later.
  10. But is it the linked 64-bit release, which can better handle complex or lengthy projects? Share the project and we'll check it out. That's the best way to pin down issues like this. The process is easy, quick and can be done privately. Just follow these steps... Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER. Upload --- Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER. Do NOT upload the individual VPJ or export file. Get link --- Get a public link. If using Google Drive, right-click it and click SHARE. If necessary change "restricted" to "anyone with the link can view" Share --- Click COPY LINK | DONE. Paste that link here, or click the folder at the top-right of this forum to message it privately to me. It won't be shared. * Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server.
  11. What version of Videopad is being used? Try this one and report back. Ignore any virus warnings.
  12. Upload the project and we might get a clue. An mp4, AVI or other export should always play in any player that accepts those common formats. What player is being used? Never delete source files or folders until the project is no longer needed, or VP won't know where to find the files should you want to reload the project. You likely know that Saving isn't the same as Exporting. Exporting creates an mp4, AVI, etc. that should be playable in most any video player. Saving creates a VPJ file (not playable) that tells the program what to do. Save Project File AS routinely, giving it a unique # or name, so as not to overwrite prior saves. Using Save Project Files (no AS) will overwrite. From the HOME tab, that choice is available by clicking the caret to the right of the Save Project button on the toolbar.
  13. You don't download Google Drive. Just sign in with your Google ID, then upload the numbered VP folder that was saved via the procedure above. In Google, choose upload FOLDER UPLOAD. Then click the UPLOAD button. When the upload completes, right-click the file and click SHARE. Be sure that it doesn't say "restricted." If so, change that to "Anyone With Link Has Access." Odd. It seems that your initial MS download has caused an issue with downloading from the NCH site?? NCH files should not be thwarted. Once we take a look at the project, further recommendations can be made.
  14. What platform - Google Drive? MS OneDrive? There's should be no issue uploaded to those servers, as long as there is enough free space to accommodate your project. As for downloading this release, if you're prompted that it isn't 'safe' just click RUN ANYWAY.
  15. You should be able to ignore that warning. There is no threat in the linked file. Did you purchase VP from Microsoft or from the NCH site? Please share the project for analysis. The process isn't difficult, quick and can be done privately. Just follow these steps closely and we'll take a look... Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER. Upload --- Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER. Do NOT upload the individual VPJ or export file. Get link --- Get a public link. If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" Share --- Click COPY LINK | DONE. Paste that link here, or click the folder at the top-right of this forum to message it privately to me. It won't be shared. * Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server.
  16. A refund could certainly be issued. But before resorting to that let's see if the issue can be resolved. Please install this release, then report your results. Mp4 files are handled in the free or trial packages, but export that format may be limited. If mp4 is not available, AVI export should be. In the paid release there should be no export limitations. What happens when you attempt to view the exported file in Windows Media Player or the like?
  17. Where did you purchase? From the company's WEBsite? Install this release and see if the nag persists.
  18. Your 'slightly out' file looks good in the MPC-BE viewer but it's out in Videopad preview. It doesn't play smoothly in another editor as well. What downloader was used? Please leave the link up for a few days - for analysis. Specifically, which suggestion from the linked thread did you take to solve the issue?
  19. Install the current 64-bit version, which better utilizes Windows memory for lengthy and complex projects. Get it here. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info. Please check back with your result.
  20. Open OPTIONS | EDITING tab and UNcheck this box... Now delete the trans, then reinstate it. Does that fix it?
  21. Test the current release. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info. If that doesn't succeed, stop by again.
  22. Tested several VOBs here. Some are good, others are not. We'll see what the future brings....
  23. Precisely what was suggested - a capture. A test of that approach played fine in VP. Yes, a DVD image can be created here, but the result is even worse than the original.
  24. Appears that this isn't going to succeed with that method. A workaround until, and if, it's fixed is above. The devs are aware of the issue.
  25. Reported...though this appears to be a non-standard file. In players it's listed as :26 long, with the seek bar unusable beyond that point. Suggest that it be screen captured as an mp4. Crop out the switching pulses at the bottom.
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