Diane D
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So... I deleted the project folders I created and then saved from scratch for the umpteenth time in the hope it might just work this time. I can now watch the exported video. It may not happen on the first, second, third or fourth etc time of opening the file, when it will automatically close without playing anything, but eventually it does play it and when it does it looks okay. I'm not sure why it doesn't play on the first time of opening the file, but as long as it does open eventually I will accept it. btw, before my initial correspondence I had tried saving as an AVI export, but that didn't work either. Given the problems I've been having trying to do even the simplest things you've asked, and even though this isn't perfect I think I shall accept it as effectively working. Still it is very odd that the file doesn't open at the first time of trying??? Hey ho! Thank you for trying to help me.
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MS OneDrive. I tried downloading Google Drive, but I have the same issue as with the link you sent. There is no 'Run anyway' option to click on the message I get, just a 'Get apps from store' button or the option to 'Change my App recommendation settings', which I clicked on, but there is nothing obvious to change when I look at it.
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I think I got the free trial from Microsoft. I then upgraded within the VideoPad site. I am having trouble with uploading. It's not allowing me to upload the folder.
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Thanks or your response but my settings won't allow me to install this. It will only allow me to install Microsoft-verified apps
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I am new to video editing and signed up for the free VideoPad yesterday. I edited a video, saved it and tried to export it. The files for it exist where I exported it to, but the video doesn't play. I saw that people complained that mp4 files aren't included in the free package, so I have just upgraded and paid the £84 fee. I still have the same issue with exporting and can't view the edited video. I am very frustrated. If this can't be resolved then I would like a refund of the upgrade money I have paid please.