MakubX

I am sorry to hear that. NCH Software is always interested in improving existing programs and developing new programs. If you have an idea you'd like to share with us, please submit your suggestion here: https://www.nch.com.au/suggestions/

Sorry, but that still isn't available in the program. We do suggest using the templates available for the time being. NCH Software is always interested in improving our existing programs and developing new programs. If you have an idea you'd like to share with us, please submit your suggestion here: https://www.nch.com.au/suggestions/

Hi, Please note that the free versions of our programs have usage restrictions especially if you've updated to the newer versions (new restrictions may have been applied). We'd always recommend getting a license to better utilize the program. It comes with free tech support via email as well.

please wait for our support's advise and go from there. NCH Software is always interested in improving our existing programs and developing new programs. If you have an idea you'd like to share with us, please submit your suggestion here: https://www.nch.com.au/suggestions/

Can you make sure that Debut isn't set to 'Record automatically' under Options>Other? If the issue remains, try reinstalling the program. You may want to contact support for licensing assistance https://www.nch.com.au/support/supportcontact.html

Can you also confirm the exact error message?

I'd recommend a reinstall but do send us a support ticket here first: https://www.nch.com.au/support/supportcontact.html

We'd recommend sending a support ticket for such cases along with your exact setup, configurations and devices used: https://www.nch.com.au/support/supportcontact.html7

Regardless of the file's origin, you may convert the file format into something supported by using an audio converter such as Switch

We'd also recommend sending a support ticket for this if issue remains: https://www.nch.com.au/support/supportcontact.html

Are you referring to playback within Debut or is it an exported video played via your media player? You could reinstall the program from this link and see how that goes: https://www.nchsoftware.com/capture/debutpmaci.zip Otherwise, send us a support ticket here with all the settings, hardware and formats you've used https://www.nch.com.au/support/supportcontact.html

You could check this path for any traces using the Windows search function once in the folder: C:\ProgramData\NCH Software\ExpressAccounts And remember to enable hidden files because this path is hidden. If the issue remains, send us a support ticket here https://www.nch.com.au/support/supportcontact.html

A bit confusing. Can you elaborate on this inquiry, please? Screenshots would be helpful too.

Just an fyi for similar cases: there'd be no recent updates to the program and issues may occur especially on newer devices/systems. NCH Software is always interested in improving existing programs and developing new programs. If you have an idea you'd like to share with us, please submit your suggestion here: https://www.nch.com.au/suggestions/

Just an fyi for similar cases: there'd be no recent updates to the program and issues may occur especially on newer devices/systems. NCH Software is always interested in improving existing programs and developing new programs. If you have an idea you'd like to share with us, please submit your suggestion here: https://www.nch.com.au/suggestions/

You are welcome. If you could post your solution here for everyone else who'd have the same inquiry, it would really be appreciated. Cheers!

Have you tried rebooting as well? I'd say try reinstalling the program and see how that goes. If the issue remains, please send a support ticket here for further investigation https://www.nch.com.au/support/supportcontact.html

Please send a support ticket for this for further investigation on this matter https://www.nch.com.au/support/supportcontact.html

The feature you are looking for is not be available in the program yet. NCH Software is always interested in improving our existing programs and developing new programs. If you have an idea you'd like to share with us, please submit your suggestion here: https://www.nch.com.au/suggestions/

You could also submit a Technical Support Ticket on this link so further assistance can be provided regarding general issues: NCH Software - Technical & Support Services

You can also reach out to support for help https://www.nch.com.au/support/supportcontact.html

In this case, please send a support ticket here so this is better assisted: https://www.nch.com.au/support/supportcontact.html

What kind of files are these exactly (audio/video/ formats?)? You could try other files and if the issue is the same, reinstall the program completely but I'd recommend sending a support ticket for licensing purposes: https://www.nch.com.au/support/supportcontact.html

The only information available publicly is found here https://www.nchsoftware.com/capture/versions.html Mostly, just bug fixes and compatibilty updates

NCH Software is always interested in improving our existing programs and developing new programs. If you have an idea you'd like to share with us, please submit your suggestion here: https://www.nch.com.au/suggestions/