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Hello, When exporting from PDF to PNG, the max output resolution is 300dpi. Unfortunately, there is not way to increase that. If you use a different output format such as .jpeg you should be able to increase the output resolution up to 1200. Regards.

Hello, You would need to have it visible while recording from screen. If you have a second monitor, you can use the "Draw a selection area" option to record just one monitor and continue working on the other screen. Click the Draw selection area button, which is the first button to the left in the panel, to draw a new screen selection using the mouse. While holding down the left mouse button, move the mouse and draw a rectangle to capture on the desktop. Click the "Select" button to lock in your selection and return to the main interface to start capturing. Regards.

Hi, I recommend you to check different capture options, for example some video capture devices are detected as a Webcam. You will be able to see it under Webcam menu. You may also try to connect your capture device to a different USB port to see if it makes any difference. If that does not work, you can reinstall the program using the following link: https://www.nchsoftware.com/capture/debutpmaci.zip Regards.

Hi, Please be informed that Copper's reporting ability can be used as a valuable performance analysis tool. To access Copper's reports, click on the Reports button on the main window toolbar. Then, select the menu item for the report you wish to view. You will then be asked to select a report category and to provide a date range for the reporting period. Copper provides the following reports for both sales and refunds categories: *Transactions - View all transactions within the selected reporting period, including salesperson and amount. *Salespeople - View total sales made or refunds processed by each salesperson within the selected reporting period, including percentage by totals for each salesperson. *Items - View the total quantity of each item sold or refunded within the selected reporting period, including total values for each item. The item values do not take into account coupon discounts or taxes. *Taxes - View the total taxes of different types applied on transactions within the selected reporting period. *Payment Methods - View the report of payment methods of different types (such as cash, check, credit, etc.) applied on transactions within the selected reporting period. Each reporting screen provides the following actions: *Preview - Preview the report to see how it will be printed. *Print - Send the report to a printer. *Save as PDF - Save the report as a PDF file. *Save as CSV - Save the report as a CSV file, which can be opened in a spreadsheet application. *Email - Send the report as a PDF file to a recipient via email. You must set up email settings from the General tab in Options before you can send email from Copper. *Fax - Send the report to a recipient via Fax. You must set up fax settings from the General tab in Options before you can send faxes from Copper. Regards

Hi, When you try to save it, do you get any error message? You can try to save your project using a different audio format .wav, .mp3,.wma or any other to see if you get the same problem. Does the issue occur with any files you edit? You can try to reinstall the program using the following link. http://www.nch.com.au/components/wpsetup.exe Regards.

Hi, Select the region you want to repeat and use the menu Edit -> Repeat Loop then enter the number of times to loop. Regards.

Hi, In this case you would need to contact National Australia Bank and request these details http://help.nchsoftware.com/help/en/moneyline/win/dlgaddfi.html Once you have gathered that information, in MoneyLine, you need to follow these steps: click on the Accounts menu > Add Account > check the box "Enable online access account" > in the Online Access section, select for Financial Institution: Add New Financial Institution > enter the requested information > OK Regards.

Hi, By any chance, do you have an antivirus (McAfee, AVG, Norton, BullGuard) or firewall running on your system? If so, you may want to disable it and try again. Regards.

Hi, Have you tried to plug in your Pinnacle Dazzle Creator 80 in another USB port? You may also want to confirm if you have installed Windows 10 drivers to use that device. Regards.

Hi, RecordPad does not have any trims silence option. By any chance, are you talking about WavePad or SoundTap?

Hi, from the print preview you should be able to increase the amount of copies you want to print. It is not possible to select a printer as the default for this program.

Hi, as soon as you stop the recording you will see the file in the following folder C:\Users\YOURUSERNAME\Music\Golden there is no temp file or at least this cannot be accessed during the recording. If the issue occurs on old recording I will suggest you to reinstall the software

Hi, Follow the steps below, 1. From WavePad, select the Options menu > Audio tab > "Audio working folder" section, check mark the "Use this specified folder" box and copy the folder path. C:\Users\YourUserName\AppData\Roaming\NCH Software\WavePad. 2. Paste the path on your windows folder explorer, this will open the Cache content files. 3. Delete all files within this folder. 4. Close WavePad and re open it again. 5. Re load the file and let us know the outcome.