Jump to content

elk

Members
  • Posts

    491
  • Joined

  • Last visited

Everything posted by elk

  1. What type of marks are you seeing when you remove it? You may want to submit a support ticket using this link https://www.nch.com.au/support/index.html so that the technicians can take a look and try to find a solution for you
  2. I would recommend you to try Golden Records to convert from your turntable. You can download it here: https://www.nch.com.au/golden/grsetup.exe
  3. elk

    Screen View

    Do you get the problem with files you load or with the ones you record in MixPad? If you playback the file, do you hear any sound? You may want to reinstall the program using this link: https://www.nch.com.au/mixpad/mpsetup.exe
  4. You may submit a support ticket here: https://www.nch.com.au/support/index.html
  5. In attempt to fix this issue, please try the steps below: Uninstall ExpressZip, then delete 3 folders named "ExpressZip" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\ExpressZip\ **C:\Program Files (x86)\NCH Software\ExpressZip\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\ExpressZip\ **If you can't find any of the folders, just continue. After that, restart your computer and check if the software is gone.
  6. I recommend you to uninstall the app, restart the device and reinstall from the PlayStore to make sure you are using the latest version. In case the issue persists, I would suggest to submit a support ticket here https://www.nch.com.au/support/index.html since the issue may require further investigation. In any case, it is always recommended to save your work every time you make changes and before going outside the app (even if you do not close it) to avoid this kind of issues.
  7. That is the way the program works, you need to close WavePad to update the audio file in MixPad, it does not matter if you are using the free or paid version. NCH Software formally takes suggestions or feedback about products through the form at http://www.nch.com.au/suggestions/
  8. Did you try to playback the discs using a different audio player or your computer to see if it works? In attempt to fix this issue, please try the steps below: Uninstall ExpressBurn, then delete 3 folders named "ExpressBurn" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\ExpressBurn\ **C:\Program Files (x86)\NCH Software\ExpressBurn\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\ExpressBurn\ **If you can't find any of the folders, just continue. After that, restart your computer and reinstall the program using this link: https://www.nch.com.au/components/burnsetup.exe Once done, restart your system one more time and try again.
  9. Please confirm that all your audio drivers are up to date. You may also want to access the Philips website and download the latest drivers for that mic. In case you still have issues, you can reinstall the program: http://www.oldversiondownload.com/oldversions/express-8-05-2020-06-08.exe Sadly, I do not know if a new version of Dictate will be released soon.
  10. Do you get the problem with all the shortcuts you enter? Did you test it with the sample shortcuts? You may want to uninstall the program and reinstall it from this link: https://www.nch.com.au/fastfox/ffmaci.zip
  11. elk

    HDR Photos

    Make sure you are using the latest version of PhotoPad: https://www.nchsoftware.com/slideshow/pstagesetup.exe I tested it on my computer and it worked as expected. For more information about the HDR tool, you may want to check out this link: http://help.nchsoftware.com/help/en/photopad/win/layer_hdr.html
  12. elk

    Multi Track Audio?

    The program can record audio from your speakers and/or mic, but if you record from both sources simultaneously, they will not be in separate audio tracks, they will be mixed in one single track. NCH Software formally takes suggestions or feedback about products through the form at http://www.nch.com.au/suggestions/
  13. You can follow these steps: Click the Options button on the toolbar Go to the Cameras tab Select a camera from the list Click the Properties button Click the Motion Settings button Select the Motion detection enabled checkbox Use the slider to determine the Motion detection sensitivity *When this option is selected video will only be recorded when motion is detected. With regard to your other question, the program does not offer options to run always on top. NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/
  14. Do you get the problem with all the CSV files you import or just one of them? You may want to reinstall the program using this link and confirm if the issue persists: https://www.nchsoftware.com/invoice/eisetup.exe Before reinstalling the program, I recommend you to create a backup data file to avoid losing your information during the process: https://www.nchsoftware.com/invoice/kb/1140.html
  15. In attempt to fix this issue, please try the steps below: Uninstall SoundTap, then delete 3 folders named "SoundTap" and 1 named "Components" from these locations: **C:\Users\<username>\AppData\Roaming\NCH Software\SoundTap\ **C:\Program Files (x86)\NCH Software\SoundTap\ **C:\Program Files (x86)\NCH Software\Components **C:\ProgramData\NCH Software\SoundTap\ **If you can't find any of the folders, just continue. After that, restart your computer and reinstall the program using this link: https://www.nch.com.au/soundtap/stsetup.exe Once done, restart your system one more time and open SoundTap. Click Options > under Devices section, make sure you have selected the correct input device > click OK to save the changes. Try to record and confirm if it works now.
  16. The stop button and the bookmarks feature work the way you have experienced, there is no way to modify that. NCH Software formally takes suggestions or feedback about products through the form at http://www.nch.com.au/suggestions/ In regard to the crossfade tool, when you apply crossfade, if you are not satisfied with the result, you can use the key points that will show up in the waveform to adjust it as you need. You just have to click the key point and drag it up or down to change the volume levels.
  17. I would recommend you to reinstall your audio drivers, restart your computer. Then, download Debut again and install it as administrator to see if it makes a difference. In case you still have issues, you may need to submit a support ticket: https://www.nch.com.au/support/index.html
  18. Please make sure you are using the latest version of the program. You can download it from this link: https://www.nch.com.au/components/crescendosetup.exe
  19. Are you using WavePad on a computer or a mobile device? When you playback the file, do you do it on WavePad or a different player? Note that NCH products are not fully compatible with Bluetooth so I recommend you to listen to the file using a non Bluetooth device to see if the issue persists. You may want to reinstall the program and try to save it again. You may also try to save it using different formats to see if it makes a difference
  20. I think you are not asking something related to a payment made using Express Accounts but a payment for a software you purchased from NCH Software. If that is the case, it sounds like you paid for a quarterly plan which is billed every three months unless cancelled. If you want to cancel the subscription plan, you need to do it through PayPal.
  21. Yes, it can but that may depend on the device you are using to record. Some devices will list which channels they have available. If you choose to record in stereo, then WavePad will use more than one of these channels, but you only need to select one. Note that when you record in stereo from a device that only supports mono (such as most microphones), then the left and right channels will be identical copies of the mono recording.
  22. Sadly, it is not possible to print the different parts separately if they are in the same score. You will have to write the parts separately for each instrument.
  23. The software does not upgrade automatically, the user has to accept the upgrade. Usually, when it detects there are new versions available, you may get messages asking you to upgrade, if you accept, it will install it, so in case you get the message, you need to decline to avoid that problem. In any case, I do not know what is the exact version that is compatible with your license but you can check out this link to find it: http://www.oldversiondownload.com/ If you cannot find the correct version, you will have to contact the support team: https://www.nch.com.au/support/index.html In case you want to upgrade, NCH offers a license upgrade discount by entering your current registration code at http://www.nch.com.au/upgrade/
  24. Does it work with other programs? Is your headset recognized by your computer? You may want to reinstall the program from this link, restart your computer and try again: https://www.nch.com.au/components/voxalmaci.zip
  25. Please try to reinstall the device drivers from the manufacturer´s website and make sure they are the latest ones.
×
×
  • Create New...