Chris75

I have tested Crescendo and adding dynamic changes do not alter the volume or playback on it.

Hi, I'm not sure what you are trying to do there but writing music in crescendo allows you to enter notes of different duration in the same staff, however if you are creating Chords then yes you are not able to group notes with different tempo on the same chord. Also you may want to keep in mind that when creating chords you can only group notes depending on the tempo selected for each measure. Keep in mind also that you can modify the measure of a note with dots and other music accidents, For more details you may access the user's guide by clicking on the help icon located at the upper right hand corner of the program's window (Questions Mark Icon for Windows and Lifesaver for Mac).

Hello, currently the only way to download the components will be through the program itself, if you reinstall the program and go to Add content, select what you want to download and then click on Download.

Hello, To apply the fade effect to all your clips you can select them all with the key combo Ctrl+A, once you have selected all the clips you may click on the Sequence Tab and then click on Transitions and set which transition and how long it should last. For more details you may access the user's guide by clicking on the help icon located at the upper right hand corner of the program's window (Questions Mark Icon for Windows and Lifesaver for Mac).

Hello, I just tested the latest version of the program (version 2.22) and it records with audio just fine. This was an issue reported with older versions of the program running on Windows 10. You may get the latest version of the program from this link and test http://www.nchsoftware.com/capture/debutpsetup.exe

Hello, Express Accounts only offers the option to restore the data if a backup was made from within the program, if you created the backup from the program itself then you may have the chance to recover your eleven months of work. To create the backup you need to go to Accounts (upper left hand corner of the program's window) and choose Back Up Data.., If you did not created the backup like this then there is no way to restore the data. I don't think I have to go through your 4 questions but just in case: 1- You can only retrieve the data if a backup was created as described above. 2- We do not know where the data is if you restore your windows. 3- You can only retrieve the data if a backup was created as described above. 4- The program stores the data locally as a .dat Did I miss. something? I believe you missed to created the backup for your data What options do I have? You can start again and create backups regularly or enable to backup scheduler from within the "Backup data option"

Hi, That error technically speaking means Illegal Request - invalid field in CDB (Command Descriptor Block), in simple words means your drive doesn't support the book type commands. Not many drives with OEM firmware (in your case, Mac firmware) do. For further advice on that error you may want to contact NCH support so you can get a diagnostic version that may help to get this issue resolved. If you have not submitted a support ticket yet, you may follow this link http://www.nch.com.au/support/supportcontact.html

Hi Ivan187, we have been able to replicate the issue you are reporting and have sent the information to the developers for further testing. We thank you for bringing this to our attention. If you wish to receive an update when this gets resolved you can subscribe to our newsletter through this link http://www.nchsoftware.com/software/newsletter.html

Hi, we apologize but that comment is fixed on the program and currently there is no option to change it. You can submit your feedback or improvement suggestion to NCH developers through this link http://www.nch.com.au/suggestions/ Also, keep in mind there is this other forum for German speaking people, it may be easier for you http://nch.invisionzone.com/index.php?/forum/89-deutsch/

Hi, First, I checked and the latest version for Wavepad is 6.33 for Windows and 6.30 for Mac. Also, I have checked loading MP3 files, the test file is 38 minutes long and 90.845KB, saved it as 320 CBR as well and it opens with no issues. What you mentioned that after you opened that certain mp3 file crashed and wiped the whole folder, that is really not normal at all, have you checked your computer for viruses? If the issue is not happening with all the mp3 files then the issue may be with the file itself.

Greg, have you try using a different brand of discs. If you are using +R try using -R discs. Check if the discs you create play fine on your computer. For better support on that matter you may want to contact NCH software's support team through this link http://www.nch.com.au/support/supportcontact.html

Hi, Copper does not offer that option, for accounting reports and better features we offer Express Accounts. You may download and test the program from this link http://www.nchsoftware.com/accounting/easetup.exe

Hello, I tested Express Invoice version 4.41 and it's working fine, meaning the statement is sorted by date. I tested this on a Windows 10 computer. If you wish you can try reinstalling the program or contact the NCH Software support team for further advise on this matter. You may submit a support request through this link http://www.nch.com.au/support/supportcontact.html

Hello, on the user's manual it says "The key can contain up to 64 ASCII characters, offering 256 bit security. The key is case sensitive." You may access this information by clicking on the help icon located at the upper right hand corner of the program's window (Questions Mark Icon for Windows and Lifesaver for Mac).

Hi, if it was possible please try using a different DVD drive or test the program on another computer. The issues you are reporting seem to be related to the DVD drive itself.

Hello Greg, Supposedly this issue may happen when there is a mismatch between your disc drive and the data rate itself. To resolve this issue try burning the disc at a lower speed if you are using the Max, or to a higher speed if you are using the lowest.

Hi Billy, have you tried the option to "Place on sequence at cursor"? If you already have splitted the file on your sequence then simply put the cursor (red line) at the position you want to insert the clip and then simply click on the button to "Place Clip on sequence", once there select the option mentioned before. For more details you may access the user's guide by clicking on the help icon located at the upper right hand corner of the program's window (Questions Mark Icon for Windows and Lifesaver for Mac).

Hello, Wavepad offers under Tools the FFT and IFFT analyzers that would help you see some of the information you are seeking, like loudness.

Hello, I just tested this program's version 4.20 on a Mac running El Capitan and it did send the email having the SSL option selected. I sent the email using the SMTP option and used Gmail as mail server. You may want to check with the email service provider you are using to send the emails and confirm if it supports SSL. Since you are using a Mac you also can use the option "Unix default script" to use the iOS email composer to send the emails.

Hola, yo estoy probando Mixpad en un Ipad con iOS 9.1 y no tengo problemas en abrir archivos en mp3 o wav. Puede intentar reinstalar el programa desde su cuenta de Itunes e intentar una vez más, si el problema persiste puede contactar al soporte de NCH Software usando este enlace http://www.nch.com.au/support/es/supportcontact.html

As far as I know since Fling is a automatic FTP loader it requires for the task to be running at all times, whenever that process is killed the program will prompt you to report the reason why the process was stopped. Currently there is no option in the program to stop this popup window from coming up. You can send your suggestions to NCH developers through this link http://www.nch.com.au/suggestions/

Hello, NCH Software does not offer any program that can convert from .aax to other file formats.

Hello, have you checked and confirmed both programs are added to your Firewall exceptions? For better support on this matter is best if you submit a support ticket for the support team.

When you are exporting the file does it stop at the 1:22 mins mark with an error or does the export process finish normally? Does the issue happen if you export to a different file format? Can you replicate the issue with all the video files you try to export?

Hi Paul, Yes, what you can do is to open the sheet you need to modify, highlight the first line (Staff) and then click on the Edit tab menu and select the option Insert Bar from the menu on the top part.