borate Posted December 17, 2017 Share Posted December 17, 2017 Took another route and extracted the ZIP file, which yielded four folders - containing png, svg, swf and mp3 files. But no vpj program file that tells VP what to load. Include that in your upload please. The file with no extension, titled STRS.explaindio appears to be the program file, but VP does not recognize it. Link to comment Share on other sites More sharing options...
Nationalsolo Posted December 17, 2017 Share Posted December 17, 2017 Hi Same result here...The actual file downloaded wasn't a.zip file but I removed the hyphen before the zip and replaced it with a dot and removed the other dot. STRSexplaindio.zip then unpacked to 11 files but no .vpj file. Need the .vpj to reconstruct the video. Your exporting parameters might also be useful. The last file in the unzipped list - STRS.explaindio is not a .vpj file but when opened looks similar. How did you get this? Nat Link to comment Share on other sites More sharing options...
c_major Posted December 18, 2017 Share Posted December 18, 2017 @Stephen Staloch Please make sure you are using the current version (v5.31). If issues happen in the current version please upload the project files. Link to comment Share on other sites More sharing options...
Stephen Staloch Posted December 18, 2017 Share Posted December 18, 2017 I had tried exporting using all the various settings you suggest below, yesterday. And yes, I always Save before Exporting. I'm on version 3.045. If not most current version, where is link to update? Link to comment Share on other sites More sharing options...
Nationalsolo Posted December 18, 2017 Share Posted December 18, 2017 Hi Try download from here...... http://www.nchsoftware.com/videopad/ Check you still have your original vppsetup.exe file so you can reload the version you are currently using. (Move it to a safe place). Uninstall VP using the control panel and load the latest version. Nat Link to comment Share on other sites More sharing options...
Stephen Staloch Posted December 18, 2017 Share Posted December 18, 2017 I am not a techie and have no idea where to find files you are referencing. However, when I go to the Asset file I find four slides, but none contain the mp4 video. The audio file for this video is there. The Asset file is missing the mp4 video and two text frames. Can you do remote diagnostics? Link to comment Share on other sites More sharing options...
borate Posted December 18, 2017 Share Posted December 18, 2017 Issue solved, see below. Link to comment Share on other sites More sharing options...
Stephen Staloch Posted December 18, 2017 Share Posted December 18, 2017 Timeout. I just purchased the Explaindio license within the past 90 days. You're now telling me to scrap that program and buy a new license for new software VideoPad?!!! Link to comment Share on other sites More sharing options...
Stephen Staloch Posted December 18, 2017 Share Posted December 18, 2017 There is no FILE|SAVE AS PORTABLE PROJECT. The only option available after clicking SAVE AS is ALL FILES, *.* Link to comment Share on other sites More sharing options...
borate Posted December 18, 2017 Share Posted December 18, 2017 Issue resolved; see below. Link to comment Share on other sites More sharing options...
Stephen Staloch Posted December 18, 2017 Share Posted December 18, 2017 Is this Explaindio customer support? Link to comment Share on other sites More sharing options...
borate Posted December 18, 2017 Share Posted December 18, 2017 No. This is a NCH hosted user forum. Occasionally, company reps post here as well. What is Explaindio? Where did you purchase Videopad? Link to comment Share on other sites More sharing options...
Stephen Staloch Posted December 18, 2017 Share Posted December 18, 2017 My sincere apologies. I don't recall how I ended up in this forum but my assumption was it was for Explaindio. That explains the confusion. Again, sorry for taking up so much of your time! Link to comment Share on other sites More sharing options...
borate Posted December 18, 2017 Share Posted December 18, 2017 That explains it. Good luck. Link to comment Share on other sites More sharing options...
Stephen Staloch Posted December 18, 2017 Share Posted December 18, 2017 Many thanks! Link to comment Share on other sites More sharing options...
jorgovan30 Posted January 13, 2018 Share Posted January 13, 2018 I can't get past 4:45 here https://www.dropbox.com/s/cw0bdr46392mbua/00000.mp4?dl=0 CAUTION, NSFW, help? Can't even go any farther in the downloaded file? Link to comment Share on other sites More sharing options...
borate Posted January 13, 2018 Share Posted January 13, 2018 This thread is old; best to start a new topic - with a descriptive subject and specific details. The DropBox address shown is 404 - not available. Link to comment Share on other sites More sharing options...
Zad Posted June 4, 2020 Share Posted June 4, 2020 This looks like an old old thread. HOWEVER! I just purchase VP v8.39. And guess what? I have a 10-screen multiview. And I've tried several export formats. I always get one of the 10 clips/screens that never moves. Frozen from the start. This is best-case. Other formats (MP4) freeze/skip more of the windows. Is there something i can do? I mean after 3 1/2 years of this problem, and 3 new releases, this should be fixed. No? Link to comment Share on other sites More sharing options...
borate Posted June 4, 2020 Share Posted June 4, 2020 Best to start a new descriptive thread. How long is the project and how many tracks? What is the resolution of the bulk of the source files? What is the export resolution setting and does it succeed at a lower resolution? Upload and share the PORTABLE project (not the export) and someone will be glad to check it out. Issues can usually be solved or explained quickly. The process is easy, takes little time and can be private... Here's how... http://nch.invisionzone.com/topic/23659-tips-for-getting-help-on-this-forum/ If it contains sensitive material link it in a personal message (PM). Click the envelope above. It won't be passed on or retained. Use FILE|SAVE PORTABLE PROJECT AS, not simply SAVE PROJECT, and don't forget to get a shareable link to post. Link to comment Share on other sites More sharing options...
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