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DannR

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  1. DannR

    Disk menu

    Please try the following: -Try burning at lower speeds (Highly effective). -Try using different brands of quality blank media like Taiyo Yuden, or Sony. -Try upgrading your writer's firmware. In the meantime also try to reinstall again the program and add again the files. You can reinstall the software from the next link: https://www.nch.com.au/components/burnsetup.exe
  2. DannR

    Adrian

    In this case, you need to open the Invoices List, there you can edit each invoice and select the email option to send the invoices. Select the email icon and then just enter the email address where you are going to send the invoice. If you select the Edit option on Invoices, this is going to allow you to modify the information of the invoice, then you just need to save the invoice.
  3. If you are talking about how to transfer the Files of Video and Audio from a DVD to your computer, what you can do is put the DVD on your computer bin, then open the folder of this DVD. this is going to provide you an AUDIO_ST and VIDEO_ST folders, that you need to copy and paste into your computer. That's how you can save the files on your computer. The other option would be using the Prism Program from NCH that is going to convert and save the files into your computer. You can try the Free Trial on the next link https://www.nchsoftware.com/prism/prismsetup.exe
  4. DannR

    ms

    In this case you can either delete an incorrect payment entry or edit it from the Payments window. From the View menu, select Payments Select the incorrect payment Click the Delete or Edit button on the toolbar. If you edit the payment, enter the correct information, then click the Record button If you delete the payment, create a new payment with the correct information Close the Payments window
  5. Si lo que necesitas es encontrar el archivo para poder volver a reinstalar el programa puedes buscarlo en C:\Program Files (x86)\NCH Software\Express Account En este folder vas a encontrar el .exe file que necesitas para reinstalar. Ahora si lo que necesitas es hacer un backup de los archivos que tienes en Express Account, lo que debes de hacer es seleccionar Cuentas/Hacer copia de seguridad de datos/crea una carpeta en Red/ salvar la information en la carpeta creada o seleccionada/ esto va generar la carpeta con la información de las cuentas. Para volver a obtener esta información, solo debes seleccionar Cuentas/Restaurar datos.
  6. DannR

    Jag

    The program is going to work like that, there is not option to change and save any change, is going to revert the date to ascending, unfortunately the program doesn't have an option to save and specific order, NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/
  7. You need to check the Options, then select Invoices, select Options anc check the Position of the titles that you are adding. Another alternative would check the information from Invoice that you are creating, remember that you can use also the record and preview to check the information of your invoices. Remember that you can also enter spaces between lines using the enter button of your keyboard
  8. Unfortunately that is how the program works, the program is going to use the same email even if you have several business. NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/
  9. DannR

    Fit to Fill

    In this case the program is going to allow you to add Music and the images, but you would need to do the test to check if the image match with the song, you can add several images and add some effects too, but is not like the program is going to do the match of the audio and the images, that is something that you need to add and edit.
  10. The program is going to provide you a Text chart where you can enter the text that you are going to use. Now for the size is depends of what you enter as a number, you can try from 1-1000 and this is going to show you the change, but you just can try find a number that fits on your project. Remember that you need to select from the Tools tab the Text option then on the right side you would have the menu to change the font and the font size.
  11. In this case If you are making changes to journal entries, the changes might not refresh as they should. If you find your accounts are not balancing, try recalculating the balances in Express Accounts to see if it helps. To do this, click the Transactions menu option in the main window and select Recalculate Customers' Balances. Express Accounts will run a recalculation automatically.In this case If you are making changes to journal entries, the changes might not refresh as they should. If you find your accounts are not balancing, try recalculating the balances in Express Accounts to see if it helps. To do this, click the Transactions menu option in the main window and select Recalculate Customers' Balances. Express Accounts will run a recalculation automatically.
  12. In this case the best that you can do is a backup the information, check what old items you don't need and can remove. Make sure that you can manage the old items, usually the main problems is the amount of information that you have on your program, so in this case if you remove a few items this should be work back to normal.
  13. Try to reinstall again the program in this case, normally Debut is not going to have this issues, if you try to do the recording on your screen, do you still have the issue. If this continues, the best would be summit a Ticket for the technical Team, so they can help you to define if this is a Bug or a issue with your settings. You can Summit this on https://www.nch.com.au/support/
  14. Try to reinstall the program and export the files again. usually if you try to synchronized and you have issues, could be that the bitrate of the video is different of the audio that you are using. and that why is not matching. In this case the best is summit the information on https://www.nch.com.au/support/ where the Technical Team would provide you more options
  15. Puedes hacer la copia de los archivos y así tener el .exe, para poder reinstalar el program a un nuevo ordenador. Usualmente vas a encontrar el folder de respaldo en tu ordenador: C:\Program Files (x86)\NCH Software\(Folder del programa que buscas) Nada mas debes de salvar el folder y en el nuevo ordenador correr el archivo .exe y se volverá a instalar. También si tienes una licencia, puedes hacer la solicitud de información en https://www.nch.com.au/support/
  16. WavePad is going to provide you the option to Save as and you would need to select the format, but is not going to allow you to do an specific selection for the Codec encoder, even not all the formats have the same specifications, so you would need to check then. About the Video, you can try using VideoPad that allow you to select the format for the Video Speed and compression but also you would need to check the format of the exporting video. If you need and specific help with any project you can try summit the TT here: https://www.nch.com.au/support/ And the Technical Team is going to help you.
  17. It would be better if you summit this through https://www.nch.com.au/support/ So the Technical Support Team can provide you the steps and the information need it.
  18. In this case you need to make sure what is the FPS of your original video. If the frame rate is 5.64 as you mentioned, Debut is going to recognize it, on the Encoder try to use the H264 and change the Bitrate for a better quality. In this case using better Frame Rate you would have better image, remember that usually the basic is 24FPS, getting better FPS the image is going to be better and not choppy. Verify this information with the original video, also try to change the Encoder Format that you are using so you will get better results.
  19. DannR

    INVENTORIA

    Hi Nino, The program is going to allow you to do almost all this questions. 1. To disable any item, you just need to right click and then select delete, this is going to remove the item. 2. Yes, in this case go to the Options, select Web Accounts, Add an user, then you would have the User Privileges, so you need to select Viewer. 3. Unfortunately there is not version yet for iPhone, the program is going to be available for Mac OS X 10.5 or above.
  20. In this case you can get the files from your computer, on your driver C:\Program Files (x86)\NCH Software\Copper Take a look for the Copper Folder, there you'll find the information for the back-up.
  21. You can try doing this: -Try burning at lower speeds (Highly effective). -Try using different brands of quality blank media like Taiyo Yuden, or Sony. -Try upgrading your writer's firmware. Also trying to reinstall again the program and add again the files. If you still getting problems, My best recommendation is summit a Ticket so the Developer Team can check the information. You can summit it on https://www.nch.com.au/support/
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