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DannR

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Everything posted by DannR

  1. In this case, what you can do is add the audio files and export this to an audio format that allow you to keep this information. could be MP3. Since you are expecting to keep this for a long time, that would be the only option. or keep the original file.
  2. Could be just a glitch in this case, try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the Debut folder folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Debut If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the Debut folder, restart your computer then install it again from the next link: https://www.nchsoftware.com/capture/index.html That should do it. Please try it again after that and see if that fixes the issue.
  3. Try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the PhotoStage folder folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\PhotoStage If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the PhotoStage folder, restart your computer then install it again from here, and retest:. https://www.nchsoftware.com/slideshow/pstagesetup.exe
  4. The program doesn't have the option to add more information, what you can do is add some Comments or Note comments. NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/
  5. In this case, access the Unpaid Accounts Report by clicking Unpaid Accounts under Reports in the middle of the main screen. Select to sort the report by customer, balance, due date, last invoice balance, or salesperson. The report that appears shows only those customers with outstanding balances.
  6. Try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the DreamPlan folder folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\DreamPlan If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting this folder, restart your computer then install it again from here: https://www.nchsoftware.com/design/index.html
  7. If you are talking about the web access, check the setup that you ae using, you can check the steps here: https://www.nchsoftware.com/accounting/kb/1136.html
  8. In this case, if you´ll like to set like a specific setting and keep this save for all your songs, unfortunately, the program doesn't have this, all the NCH software would have a default setting for effects and if you need to apply this to multiple files, you would need to set one by one. I think that could be a really good suggestion, more if you are editing multiple songs with the same decibel, NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/
  9. When you are adding a door the same program would show you the section where you can enter this, now in what perspective are you adding this door, the issue is only with this item, have you try this adding an window? If the issue is with only this project, verify this creating another one, another option that could fix this is reinstalling the program,
  10. That is not normal, WavePad like you mentioned allows to stops the recording and keep continue recording on the same project. In this case try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the WavePad folder folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\WavePad If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the WavePad folder, restart your computer then install it again from the next link: https://www.nch.com.au/components/wpsetup.exe Try this and check if you keep getting the issues.
  11. Try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the WavePad folder folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\WavePad If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the WavePad folder, restart your computer then install it again from the next link: https://www.nch.com.au/components/wpsetup.exe Try again to check if this solve your issue.
  12. That´s correct the program should support this format: https://www.nch.com.au/switch/kb/1405.html Are you getting an error trying to convert to OGG or loading a OGG file?
  13. DannR

    New installation

    In this case, the NCH Software licenses allow 6 months of upgrades, if after this time (6 months) appear a new upgrade, you can get it, but you'll need to pay for it or you can continue using the one that you have. You can contact the technical with your registration code, and they would provide you the Software version compatible.
  14. In this case, the best would be to send the information to the Technical Support Team, provided some screenshots and details about the situation, you can contact them here: https://www.nch.com.au/support/supportcontact.html?software=SoundTap&support
  15. NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/ For the moment you can send this, so the developer team can add this feature in future versions.
  16. The issue is exporting the file using a specific audio format or do you have the issue export using any format? Do you have any effect applied in this exporting? You can also send the information to the technical support at support8@nchsoftware.com
  17. Definitely, In any case, remember that NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/ That could be a nice integration into the program and can improve more in the design process as you mentioned.
  18. Here you can check the Pixillion supported formats: https://www.nchsoftware.com/imageconverter/kb/1227.html
  19. The sync with the mobile and computer was using Dropbox? The information is not appearing only on your Mac and not on your Mobile? You can send the information to the Technical Team here: https://www.nch.com.au/support/supportcontact.html?software=ExpressInvoice&support
  20. In this case, make sure that you follow the correct steps to trace the floor plan. On the Tools tab, click Start Trace Wizard. Select the story that you will start with and click Next. Browse for your image file and open it into the program (jpg, png, or pdf) Click Start Calibration to enter measurements of a known length of a wall Go to the building tab and add your walls When you are finished tracing your floor plans, you can toggle this view off or on using the Hide/Show Trace Image button Repeat the process to add and trace floor plans for additional stories You can also check the tutorial section of the program to know more about it: https://www.nchsoftware.com/design/tutorial.html
  21. The program would only provide the combination of CTRL+ALT+SPCE. NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/
  22. If the issue is with any file that you load, the best would be to try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the MixPad folder folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\MixPad If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the MixPad folder, restart your computer then install it again from the next link: https://www.nch.com.au/mixpad/mpsetup.exe That should do it. Please try it again after that and see if that fixes the issue.
  23. In this case, how are you connecting this to the Crescendo Program, could be better to send all the information to the Technical support team, they can check this setup and verify if there is an issue with the pedal and the program compatibility. You can reach the technical support from here: https://www.nch.com.au/support/supportcontact.html?software=Crescendo&support
  24. Yes, the program would allow you to apply effects or modify the image. The program would provide you some tools for all these, you can check and learn how to use the program from here: https://www.nchsoftware.com/photoeditor/tutorial.html You can get the free version from here: https://www.nchsoftware.com/software/free-downloads.html
  25. Try to do a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the PhotoStage folder folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\PhotoStage If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the PhotoStage folder, restart your computer then install it again from here: https://www.nchsoftware.com/slideshow/index.html
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