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DannR

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Posts posted by DannR

  1. Try doing a clean instalation of the program check the Control Panel/Sound, and make sure that you have all update. Uninstall your software first, then go to the folder location below on your computer then delete the Voxal folders:

    C:\ProgramData\NCH Software
    C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Voxal

    If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files.

    After deleting the Voxal folder, restart your computer then install it again from the next link: https://www.nchsoftware.com/voicechanger/vxlsetup.exe

    That should do it. Please try it again after that and see if that fixes the issue.

  2. For the moment NCH working to get the Program running with this OS. You can stay updated on our releases by subscribing to our newsletter at https://www.nchsoftware.com/software/newsletter.html or by following @nchsoftware on Twitter. 

    Please provide the detail about the situation here, to escalate it: https://www.nch.com.au/software/bug.html 

    If you want to revert to Catalina after upgrading to Big Sur, it can be done if they use Time Machine to back their Mac up: https://support.apple.com/guide/mac-help/revert-to-a-previous-macos-version-mh15216/mac
     


  3. For the moment NCH Software is working on getting solve this situation with the new OS BigS Sur. They are gathering information for any situation, please submit an issue using the next link: https://www.nch.com.au/software/bug.html but we're aware of most issues and the developers are working to fix them.

    You can also contact the technical support team using the next link: https://www.nch.com.au/support/supportcontact.html?software=SoundTap

  4. Hi, 

    -If you select this option this would save the project on your previous locations, if you are just creating a new project and you select this option the same program would display a window requesting the location. 

    -The save file as would be storage the information your machine the Cloud would by via internet, Would be better to storage on your machine.

    -That is correct. You remove the recents like that. 

  5. You can try the following:

    -Try burning at lower speeds (Highly effective).

    -Try using different brands of quality blank media like Taiyo Yuden, or Sony.

    -Try upgrading your writer's firmware.

    In the meantime lets reinstall again the program and add again the files. You can reinstall the software from the next link:

    https://www.nch.com.au/components/burnsetup.exe

    If you continue having problems please send the information to the Technical support using this link:  https://www.nch.com.au/support/supportcontact.html?software=ExpressBurn

  6. You can confirm the supported formats here: http://help.nchsoftware.com/help/en/pixillion/win/formats.html

    The situation is with all the images try this, 

    Let's try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the Pixillion folders:

    C:\ProgramData\NCH Software
    C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Pixillion

    If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files.

    After deleting the Pixillion folder, restart your computer then install it again from the next link https://www.nchsoftware.com/imageconverter/pixpsetup.exe

    That should do it. Please try it again after that and see if that fixes the issue.

  7. Let's try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the WavePad folders:

    C:\ProgramData\NCH Software
    C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\WavePad

    If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files.

    After deleting the WavePad folder, restart your computer then install it again from the next link: https://www.nch.com.au/components/wpsetup.exe

    That should do it. Please try it again after that and see if that fixes the issue. If you still not loading files send the request to the Technical Support Team: https://www.nch.com.au/support/supportcontact.html?software=WavePad

  8. In this case, MixPad supports Virtual Studio Technology (VST) plugins. You can use these plugins to enhance MixPad's capabilities. You can use effect plugins to add an effect to one of your tracks, or you can use instrument plugins to synthesize playback of MIDI files. Other plugins may provide some type of visual feedback of the audio signal.

    Some, VST plugins are available from a wide variety of sources - some are free, while others require licences. A good place to start your search is here: http://www.kvraudio.com

    Could be possible that those plugins are not compatible.

    To add a VST effect to one of your tracks, click the Fx button in the track control panel on the left of the track. In the left hand panel of the dialog that opens you should see a sub-heading VST Effects. Any valid VST plugins you have installed will be listed underneath this sub-heading. If there are no items listed here, it means that you either do not have any VST plugins installed, or you have not configured your VST plugin path. You must tell MixPad where to look for your VST plugins. You can do this by going to the VSTs tab of MixPad's Options dialog.

  9. Let's try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the Voxal folders:

    C:\ProgramData\NCH Software
    C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Voxal

    If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files.

    After deleting the Voxal folder, restart your computer then install it again from the next link: https://www.nchsoftware.com/voicechanger/vxlsetup.exe

     

  10. In this case, what you can try is Let's try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the Prism folders:

    C:\ProgramData\NCH Software
    C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Prism

    If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files.

    After deleting the Prism folder, restart your computer then install it again from the next link: https://www.nchsoftware.com/prism/prismpsetup.exe

  11. You would need to reinstall the program, try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the Mixpad folders:

    C:\ProgramData\NCH Software
    C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Mixpad

    Note: If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. 

    After deleting the Mixpad folder, restart your computer then install it again from the next link:

    That should do it.

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