DannR

Express Accounts stores the data in the following locations:

C:\ProgramData\NCH Software
C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\ExpressAccount

If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

Then put the previous backup on this folder, and try to restore again from the program. Unfortunately there is no option to recover information,.

 The issue is with all the files or just with this file because could be the file also the problem? Try to reinstall. Uninstall your software first, then go to the folder location below on your computer then delete the Express Scribe folders:

C:\ProgramData\NCH Software
C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Express Scribe

If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files.

After deleting the Express Scribe folder, restart your computer then install it again.

What is the setup that you are using on the options for the MP3 the Bitrate for the Exporting, The issue is with all the files or just with this file because could be the file also the problem? Try to reinstall. Uninstall your software first, then go to the folder location below on your computer then delete the Switch folders:

C:\ProgramData\NCH Software
C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Switch

If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files.

After deleting the Switch folder, restart your computer then install it again.

Try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the Debut folders:

C:\ProgramData\NCH Software
C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Debut

If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files.

After deleting the Debut folder, restart your computer then install it again from the next link: http://www.oldversiondownload.com/oldversions/debut-6-02-2020-02-04.exe

Let's try doing a clean install and delete all the cache of the program. Make sure that you have the backup data folder before start doing this. 

Uninstall your software first, then go to the folder location below on your computer then delete the Express Invoice folders:

C:\ProgramData\NCH Software
C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Express Invoice

If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files.

After deleting the Express Invoice folder, restart your computer then install it again from the next link http://www.oldversiondownload.com/oldversions/expressinvoice-7-25-2019-11-13.exe

That should do it. Please try it again after that and see if that fixes the issue.

Around the end of 2017 the Version V4.36 was the last version in Classic white, if you need it you can download it from here: http://www.oldversiondownload.com/oldversions/mixpad-4-36-2017-09-06.exe

The next version was using now the Grey background, 

Let's try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the Debut folders:

C:\ProgramData\NCH Software
C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Debut

If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files.

After deleting the Debut folder, restart your computer then install it again from the next link: http://www.oldversiondownload.com/oldversions/debut-5-40-2019-03-01.exe

That should do it. Please try it again after that and see if that fixes the issue.

Try to do the recording using the Webcam of your computer, do you get the same result,  do you get the same result with any format, also check the Input settings, make sure that you have access to the device from your computer, and that you are running the latest drivers too. If you keep getting the blip, would be better to send the information to the Technical Support Team:  https://www.nch.com.au/support/supportcontact.html?software=Debut

You can create the item in this case, an generate the invoice,  then you can add the value of the item and generate the invoice. If you need more assistance, contact technical support: https://www.nch.com.au/support/supportcontact.html?software=ExpressInvoice

In that case, you would need to download the audio file into your computer and then upload it into the program, the program would try to transcribe  the audio and then you can star with the transcription too. 

In this case, you would need to select Options, then select the Audio Tab. From the Audio tab, select the device, make sure that is been recognize. that would be the option to set the interface that you are going to use.

En este caso, el program solo te va a brindar las opciones de Administrador, Usuario y solo para ver los detalle, en general no va a brindar la opcion para escoger que acciones puede o no puede hacer desde el acceso web.  

The program itself would archive all the transactions, now if you need to have a specific transaction or you need to remove then you can co this manually, Now if you need to do save then on a specific folder, what you can do is generate a backup folder data so you would keep then. 

Please provide more details about what are you looking to do with the program, so we can check if there is anything else that we can provide to you as help. 

In this case try  doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the  Express Scribe folders:

C:\ProgramData\NCH Software
C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Express Scribe

If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files.

After deleting the Express Scribe folder, restart your computer then install it again from the next link: https://www.nch.com.au/components/essetup.exe

Try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the Disketch folders:

C:\ProgramData\NCH Software
C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Disketch

If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files.

After deleting the Disketch folder, restart your computer then install it again from the next link: https://www.nchsoftware.com/cdlabeler/disketchpsetup.exe

That should do it. Please try it again after that and see if that fixes the issue. if you still getting  issues, would be better to escalate this to the Technical Team

What is the setup, in this case, are you recording using an external mic? From where are you recording, on this case Device or Webcam? are you doing the recording from the Screen?

Some sites have the Copyrights policy, so they are not going to allow you to get sound or video. 

if you need a refund NCH Software offers a no-nonsense 30-day money back policy. If you are unhappy with your software for any reason within 30 days from purchase.

Check that you are using the correct information to connect with the bank, in this case would be better to send the request to the Technical Team: https://www.nch.com.au/support/supportcontact.html?software=MoneyLine 

What would be the Export Options that you are using to get the result, if you change this information do you get the same result? For this case, would be better to send all the information to the Technical Support Team: https://www.nch.com.au/support/supportcontact.html?software=MixPad&support

Si has eliminado algunas de las facturas, no hay forma de recuperarlas  y tampoco el program te permitirá agregar nuevamente los números en próximas facturas.

Try to reinstall again the program, in this case remove the program form the Applications folder, then restart your machine. After this reinstall again the program from the next link:  https://www.nch.com.au/wavepad/index.html

Try again to replicate the situation,. if still not working would be better if you contact the Technical SUpport Team here: https://www.nch.com.au/support/supportcontact.html?software=WavePad

This is an actual bug that the Developers are working on, Would be better if you send this request to de Technical support Team, they would escalate your case and add your email to the watcher{s list. Once that is been done your would get the notification. 

To escalate this send the information to https://www.nch.com.au/support/supportcontact.html?software=WavePad&support

Now if you load the files using a media player can you hear the entire recording normal? Usually when you get that situation with Noise, is because the bitrate is too high or low, you can also try to convert the format of the audio files, try using a different program in this case you can try with Switch:  https://www.nch.com.au/components/switchsetup.exe

If you still getting issues, would be better contact the Technical Team: https://www.nch.com.au/support/supportcontact.html?software=Scribe

In this case, it doesn't make sense, the program would generate a backup from all the business that you have. But if you restore the information the same program would message you that would replace the information. 

Now if you are using a Synch device and you are restoring information from a different machine, you are doing the backup for 1 business so we n you are restoring the information that's why it is not appearing. the best would generate the backup folder from the email computer. and to the restoration from that folder. 

The program would allow you to use the MP3 format, please remove the program from the application folder, restart your machine and then resintall the program from here: http://www.oldversiondownload.com/oldversions/wavepad-9-51-2019-10-12(intel).zip

If you still getting issues, would be better if you send the information to the Technical Team:  https://www.nch.com.au/support/supportcontact.html?software=WavePad

If you need to unreconcile a transaction at a later date, you can right-click on the transaction from transaction list and select Unreconcile Transaction. then modify the information that you need to enter.