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Jsalgado

Support
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Everything posted by Jsalgado

  1. Can you please open a support ticket at http://www.nch.com.au/support/supportcontact.html?software=VideoPad&support . We might need to report this to our developers, please be very specific on your description.
  2. In this case, we will need more information in order to detect the source of the problem, like what's the operating system, the version of the software you are running? In this specific case please open a support ticket to http://www.nch.com.au/support/supportcontact.html?software=ExpressBurn&support and add very specific information.
  3. En este momento el programa no ha sido probado con este tipo de capturadores, sin embargo, el programa soporta diferentes capturadores de video. Recuerde que siempre puede probar el program gratis, y verificar si este dispositivo funciona. En este enlace encontrará dispositvos que recomendamos para un funcionamiento óptimo del programa: https://www.nchsoftware.com/capture/acc/index.html
  4. Have you try this settings?: Select .wmv as a output format in the Record Screen As: dropdown menu. Click on the Encoder Options.... button From the Video Compressor: dropdown menu, select Windows Media Video 9 Screen Leave Video Bitrate (kbits per second): at the default maximum Click the OK button If the issue continues, please open a support ticket at: http://www.nch.com.au/support/supportcontact.html?software=Debut&support
  5. Have you try to save the video using different encoder options and output formats? For example use .avi or .mp4 in order to save the file? Please try this and let us know. If the issue persist, please open a support ticket to http://www.nch.com.au/support/supportcontact.html?software=ExpressAnimate&support
  6. Unfortunately this is not possible, the file needs to be safe locally, in order to be open with Express Scribe. You can send your suggestions and feedback directly yo our developers here: http://www.nch.com.au/suggestions/index.html
  7. In batch mode you are not going to be able to apply the "fade out" effect to all of your files. You'll need to apply the effect individually. In regards of the second question, please go here http://www.nch.com.au/support/supportcontact.html?software=WavePad&support and open a support ticket in order to look further into that.
  8. In this particular case, can you please open a support ticket at http://www.nch.com.au/support/supportcontact.html?software=ClickCharts&support so we can look further into this?
  9. In this specific case, please open a support ticket to our technical Support department so we can assist you further here: http://www.nch.com.au/support/supportcontact.html?software=Crescendo&support=http
  10. In this case, open a support ticket here: http://www.nch.com.au/support/faqcontact.html?software=Disketch&support so one of our tech support agents can help you with this.
  11. Unfortunately this cannot be delete or modify in the "Preview" window.
  12. When you say it only "select Built-in Microphone", is because you have both options available and can only select the "Built-in Microphone"? Please let us know. You can also open a support ticket to http://www.nch.com.au/support/supportcontact.html?software=Voxal&support
  13. Jsalgado

    Reports

    Unfortunately not, Copper only creates reports locally.
  14. How do you saved this project? Which file format? Are you able to playback outside Wavepad, like in Windows Media Player? Please try. If you continued having issues you can open a support ticket to http://www.nch.com.au/support/supportcontact.html?software=WavePad&support.
  15. Please check if you are running any other audio software that might be conflicting with Voxal. In some rare circumstances, the microphone you are using may not be compatible with Voxal. If you continue to have problems try using a different microphone to see if that fixes the issue.
  16. You may not have the correct audio device selected to work with Voxal. Go to Voxal's Options and make sure you select the correct preview devices in the drop down lists. Once you do this, re-start the computer.
  17. Open a support ticket to http://nch.com.au/support/supportcontact.html?software=ExpressAccounts&home and please provided more information about the issue you are having so we can assist you further.
  18. Try to add a negative payment in the amount of the credit note once the refund has been provided. Hope this helps. If you still have issues please open a support ticket to http://nch.com.au/support/supportcontact.html?software=ExpressInvoice&home
  19. If you are talking about the total or subtotal in the lower right corner, there is no way to remove this information from the Invoice. Please be more specific, so we can assist you further.
  20. Unfortunately Express Invoice does not offer this option. We have another program that´s called Express Accounts that can do this. Please download the free version from this link: http://www.nchsoftware.com/accounting/easetupfree.exe
  21. In order to create the menu, please follow the steps below: Click Add File(s) on the Video Tab Navigate to the videos that you want to include on the DVD and click Open Click the Create Menu button Enter a Title and Subtitle Select a template from options on the left of the Disc Menu Creator window Optional: Add a custom image using the Select custom image for this template... button Optional: The default for your menu is centered, use the left of right arrows to align text on either the left or right edge When your menu is ready, click Save Menu *****The Create Menu button will now say Edit Menu ,if you need to make any additional changes
  22. Ok, so you are having issues with some of those files, or with all of them? Are you able to play those files using Windows Media Player? Please try. You can also try to delete cache files in wavepad folder: 1. From WavePad, select the Options menu > Audio tab > "Audio working folder" section, check mark the "Use this specified folder" box and copy the folder path. On our end is > C:\Users\sebastian\AppData\Roaming\NCH Software\WavePad. 2. Paste the path on your windows folder explorer, this will open the Cache contents. 3. Delete all files within this folder. 4. Close WavePad and re open it again. 5. Re load the file and let us know the outcome. If the issue still persist, open a support ticket to http://www.nch.com.au/support/supportcontact.html?software=WavePad&home . We might required you to send some of those files for testing.
  23. Jsalgado

    Broad wave

    Please make sure your port is allowed by your firewall and your router is setup with port forwarding. Check the steps contained in this link for you to make sure how to make your computer accessible in the internet: http://www.nch.com.au/kb/10046.html
  24. No, there is no need for you to purchased any extra software. Just enable the "web access" feature to connect several computers to the main installation of Inventoria. Follow the steps below: Follow these directions to set up Web Access. Click the Options button on the toolbar. Go to the Web Access tab. Select the checkbox next to Allow access to Inventoria Stock Manager on the local network or Allow access to Inventoria Stock Manager from the internet (Cloud Access). You may need to work with your network administrator to allow access through your firewall. You will need to give users the IP address shown next to Local Network: or Internet: depending on the option you chose to use. Go to the Web Accounts tab to add users. You will need to give each user the password that you created for them, in addition to the IP address. Click OK to save your changes. Once users have the IP address and password, they can access your system by opening their browser and entering http://publicIP:1097 (please change the "publicIP" part of the URL to the IP you see in Inventoria). e.g., http://203.156.74.45:97 Here it is a video tutorial: http://www.youtube.com/watch?v=Zmv2CdYVJz40
  25. Inventoria works with barcode scanners in "HID keyboard emulation" mode. Basically, it acts like a second keyboard. The advantage of this is that you don't have to worry about specific drivers. Once you scan an item and you sell it, it will automatically updated your inventory. In order to add an item, you need to go to "Add new item", the cursor in the "Item Code" should be blinking, now you can star scanning the items.
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