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Did you have the .mpdp file, which is the temporary file format in which Mixpad saves the project? What file format did you use to save your project? Whenever you finish your mix, and you are sure is the definite file, we suggest you to select the option to "Export" or "Save File As", select the format and save it.

In this case please open a support ticket at http://www.nch.com.au/support/supportcontact.html?software=ExpressInvoice&home , so we can assist you further.

In order to attempt to fix the issue, make sure to uninstall latest version of Debut 4.04, you can install it from this link: http://www.nchsoftware.com/capture/debutpsetup.exe Once you make sure you install latest version try this: 1. Go to "Control Panel" -> "System" -> "Advanced system settings" -> "Hardware" -> "Device Installation Settings" -> make sure "Yes, do this automatically" is selected -> "Save changes" (if required) 2. Make sure you have the latest videocard, audiocard and MemBoard drivers, all the latest Windows Updates as well as any trusted latest Codec Pack version installed. (reboot PC after each installation) 3. Please, also, make sure that your PC is free of malware and its not overloaded with background running software or antivirus activity and try again If the issue persist, please open a support at: http://www.nch.com.au/support/supportcontact.html?software=Debut&home

The batch editor in Photopad is used to apply filters and effects to multiple images at once. You can convert the file to a different format but this is not it's number 1 functionality, specially if you are converting a lot of files. We offer a different program called Pixillion Image Converter Software, exclusively to convert images. You can try the free version from this link: http://www.nchsoftware.com/imageconverter/pixsetup.exe

Try the following: 1. In Express Burn, open the "Options" window from the File Menu 2. Check the box next to "Use internal codec" first 3. Click the "OK" button to save and close the window If the issue persist, please open a support ticket at http://www.nch.com.au/support/supportcontact.html?software=ExpressBurn&home

Try to go to C:\ProgramData\NCH Software\ExpressInvoice and copy the folders within that location and replace on the other computer, from the same location.

Unfortunately in this case there is no way to add additional columns into the program, and the option the program offers to add additional information would be in "Comments" section, which is located in the lower left. In this case you'll need to add the date manually, for every invoice.

Please open a support ticket at: http://www.nch.com.au/support/supportcontact.html?software=Crescendo&home so one of our specialist in Crescendo will assist you. Here you'll be able to attached a picture for clarification.

In the Options of Debut go to the 'Devices' tab and confirm that "Capture Sound" is enabled. Also ensure that the Sound Device selected is your computer's sound card, and the Input Channel is "Windows Record Mixer". Click on the "Open Windows Record Mixer" button to open the Recording Control window. Make sure the correct output is selected. Stereo Mix (or Wave Out Mix) should be the one you select if available. Also check that the volume slider for that output in the Recording Control window is set to an acceptable level. Open the Windows Volume Control mixer by clicking the loudspeaker icon on the computer's system tray, and check to see that your selected device is not muted. Try a different file format like AVI or MP4 and make the recording again.

In regards of the text screen, there is no way to enlarge it within the software, but you can change the screen resolution in your computer settings and try to enlarge the screen from there. In regards of the second question, unfortunately there is no way to create an invoice without adding a unit price for the items, all of them needs to have price in order for you to complete the invoice with "Subtotal" and "Total" information.

Open a support ticket to http://www.nch.com.au/support/supportcontact.html?software=VideoPad&home so one of our technicians will assist you with the issue you are having.

In this case, please open a support ticket to http://www.nch.com.au/support/supportcontact.html?software=VideoPad&home and add all the details of the issue you are having so we can further assist.

The section where it ask for Routing numbers is just for you to add your Financial Institution information, in order to retrieve data from them. You cannot add your credit card information in that section. If you need further assistance please open a support ticket through this link: http://www.nch.com.au/support/supportcontact.html?software=MoneyLine&home

Great ¡¡ Let us know if you need further assistance.

Unfortunately this information cannot be change. You can modify information until certain extend, like changing the receipt text, or printing small receipts. However the information you have in the screen itself cannot be modify. You'll need to check your screen settings resolution.

Can you please verify you have the correct settings in your email section? If you are using Outlook, try with this settings: 1. Go to "Options", "Other", "Email Settings" 2. Click on Both "Use MAPI to send email with email software..." and "Use SMTP to send email directly..." 3. Enter the SMTP mail host as follows "smtp.live.com" 4. Enter outlook "user name" and "password" 5. Leave the option called "Use Secure Connection SSL/TLS..." and "Send directly to Other Side..." empty 6. Enter your default reply email (it can be the same outlook email) 7. Finally check the first option "Use MAPI to send email with email software...", notice is going to be grey out and try again. ***If the issue persist open a support ticket at http://www.nch.com.au/support/index.html

Can you please open a support ticket to: http://www.nch.com.au/support/index.html, so one of our specialist in Soundtap help you? Please do, and also be very specific in your request, so we can assist you further.

The green line represents the target note (which will be the one you need to reach in order to tune up your instrument), the red line represent the note you are playing at the moment. The idea is that both lines match, this is the indicator that your instrument is tune.

The option "crop" can be used for removing a border from an image clip, or black bars from a video saved in an incorrect aspect ratio. Go to "Video Effects", "Motions and Transforms" and select the option "Crop". Adjust the Left, Top, Right, or Bottom parameters to crop pixels from that edge of the clip. The cropped parts of the clip will be left blank. To change the scale of a clip, apply the Motion effect and adjust the Scale parameter.

Can you please tell us what video format are you using? Which audio format is being recorded? Did you try other formats, and experiment with different encodings? It Is important also verify if it's out of sync only in preview, or in the produced result as well. If it's only in the preview, try saving the file first to your computer, and confirm it plays well. Remember also to line up both, video and audio file in the time line correctly.

Can you please open a support ticket at http://www.nch.com.au/support/index.html so we can look further into that? Please be as much specific as you can so we can try to find a solution. Also let us know software version you are running.

There would always be some border cases where the preview would be different from PDF as far as wrapping of text is concerned as they use different systems.

In regards of the first question, there is no way to reduce the amount of tracks, and in regards of the second question, you'll need to change the name of the tracks before loading them into Mixpad.

Please try the steps below in order to fix the issue: -If you are using Voice Activated Record and the recording does not stop after a message is finished, trying increasing the "Voice Active Detect Level". -If you do not see the black VU meters moving on the main screen of VRS you might need to manually select your sound record device. Go to Settings -> Options -> Channels -> Properties and select the Record Device (sound card) to use for the channel from the pull down list and click ok. -If you see the VU meters moving on the main screen of VRS but it still does not start recording check your Record Start/Stop settings for the channel. To access these settings go to Settings -> Options -> Channels Tab -> Properties -> Start/Stop Properties Tab. Make sure the 'Voice Activated Recording' button is selected and adjust the 'Detect Time' and 'Detect Level' as necessary for your application. -If you are using Voice Activated Recording and recording never starts, chops off the ends or stops early, reduce the "Voice Active Detect Level". If it is very low (-24dB or lower) then you may have a record volume problem. ***If the problem continues, please open a support ticket at supportnch@nchsoftware.com

What you can do in order to design curve walls and curve paths is holding the "Shift" key while creating the path and the wall, in this way you are going to be able to give them the form you want.