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If you have access to the old hard drive information, please go to this folder: C:\ProgramData\NCH Software\ExpressInvoice That is where Express Invoice store the information on the Pc's. If you don't have information there, then you might have lost the information, the proper way of doing a back up is from "Tools" and "Back up Data".

In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Zulu&support

Have you trying using our audio editing software? Please try to edit the audio file wit this program (it has more tools and effects than Photostage), install the free version from this link: https://www.nch.com.au/wavepad/wpsetup.exe

In the free version you might find that some features are not available, in this case just to be sure, please uninstall Prism completely and make sure to download it from the NCH free programs page: https://www.nchsoftware.com/software/free-downloads.html

You just need to press record button and it will minimized automatically, and when you press stop, the recording will be safe also automatically. Once you finish, just go to the "recordings" icon on the top of the program and you will find that recording.

Please go here and open a support ticket: https://www.nch.com.au/support/supportcontact.html?software=Debut&support

You will need to change it every time, there is no way to change it and left it as "default".

Are you having this issue with every single file? Have you try to use the the Normalized tool that Zulu has? If the issue persist, please open a ticket here: https://www.nch.com.au/support/supportcontact.html?software=Zulu&support

In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Crescendo&support

In the Options of Debut go to the 'Devices' tab and confirm that "Capture Sound" is enabled. Also ensure that the Sound Device selected is your computer's sound card, and the Input Channel is "Windows Record Mixer". Click on the "Open Windows Record Mixer" button to open the Recording Control window. Make sure the correct output is selected. Stereo Mix (or Wave Out Mix) should be the one you select if available. Also check that the volume slider for that output in the Recording Control window is set to an acceptable level. Open the Windows Volume Control mixer by clicking the loudspeaker icon on the computer's system tray, and check to see that your selected device is not muted. If the issue persist, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Debut&support

Can you please try to use a different brand of disk? It could be a disk compatibility error.

In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=DreamPlan&support

In this case please uninstall and reinstall the program. Once you uninstall, reinstall from this link: https://www.nch.com.au/components/burnsetup.exe

In this specific case please open a support ticket here so we can assist you further: https://www.nch.com.au/support/supportcontact.html?software=Voxal&support

In this case, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Crescendo&support

Please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=MixPad&support

Please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=SoundTap&support

In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Golden&support

In this case, restart the MAC and try again. If the issue continued, please uninstall the program just by clicking and dragging the icon program to the trash can, then reinstall from this link: https://www.nchsoftware.com/capture/debutpmaci.zip

Are you getting an specific error message? In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Pixillion&support

Sorry there is no way to add extra fields, the program is offered as it is, please send your feedback directly to our developers here: https://www.nch.com.au/suggestions/index.html

In this case, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Debut&support

Have in mind the quality of the images¡ If they don't have the enough quality, the result won't be clear. We recommend you to with different images making sure they have good quality.

in this case open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Debut&support

In this case open a support ticket here:https://www.nch.com.au/support/supportcontact.html?software=Copper&support