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Jsalgado

Support
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Everything posted by Jsalgado

  1. Hi, in this case please open a support ticket through the link below: https://www.nch.com.au/support/supportcontact.html?software=Debut&support
  2. in this case please check this knowledge based article and let us know the outcome: https://www.nch.com.au/kb/10047.html
  3. Hi, you just need to go to "Effects" and select the the effect you want to apply to your track. That's it, once you do this, MixPad will present you with a window showing the list of effects currently applied to the selected track. the effect will be added automatically.
  4. Jsalgado

    the Dash

    Hi, in this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=ExpressRip&support
  5. Hi, can you please check this video tutorial? Let us know if it's useful: https://www.youtube.com/watch?v=0bTlmf6tHGc
  6. Para cancelar la subscripción , ingrese su información aquí: https://www.nch.com.au/support/manage-subscriptions.html
  7. Have you try to load those spj files into Photostage and then add them into the timeline? Try this.
  8. In this case please open a support ticket here https://www.nch.com.au/support/supportcontact.html?software=ExpressZip&support
  9. In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Scribe&support
  10. Hi, in this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=SoundTap&support
  11. Below the software main screen you will find an option called "Save to Folder", if you click on "Browse" located on the right side, you can select the location where you want to save the converted file of you hard drive.
  12. Sadly the software does not offer the option to change those specifications.
  13. Delete cache files in wavepad folder: 1. From WavePad, select the Options menu > Audio tab > "Audio working folder" section, check mark the "Use this specified folder" box and copy the folder path. On our end is > C:\Users\Salgado\AppData\Roaming\NCH Software\WavePad. 2. Paste the path on your windows folder explorer, this will open the Cache contents. 3. Delete all files within this folder. 4. Close WavePad and re open it again. 5. Re load the file and let us know the outcome.
  14. Hi, you just need to go to "Invoices List" look for the customer, select the invoice, click on "Preview" just to make sure it is correct and send it. The outstanding balance will show in the lower right corner.
  15. Hi, can you please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Crescendo&support
  16. Hi, please try this knowledge based article: https://www.nch.com.au/scribe/kb/657.html
  17. Sadly the main function Express Burn has is to burn into CD's or DVD's. At this moment we don't offer a program that do this task specifically.
  18. Hi, in this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=PhotoPad&support
  19. In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=MixPad&support
  20. Please check this knowledge based article in order to set your email settings: https://www.nchsoftware.com/invoice/kb/1450.html
  21. In this case can you please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=SoundTap&support We might need further information and troubleshooting.
  22. In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Voxal&support
  23. In wavepad, delete cache files in wavepad folder: 1. From WavePad, select the Options menu > Audio tab > "Audio working folder" section, check mark the "Use this specified folder" box and copy the folder path. On our end is > C:\Users\sebastian\AppData\Roaming\NCH Software\WavePad. 2. Paste the path on your windows folder explorer, this will open the Cache contents. 3. Delete all files within this folder. 4. Close WavePad and re open it again. 5. Re load the file and let us know the outcome.
  24. In this case, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=FastFox&support We might need to check your shortcut.
  25. Jsalgado

    Locked files

    Can you please provide more details? what do you mean with "files are locked." If possible send an screenshot of the error message.
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