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I have had this problem for over a week now. The only way I can get audio is to first go to Prism Video File Converter, and then take that file after conversion and use Video Pad, but this just started and when I do this, the audio and video are not totally in sync. I get a flat line on my audio track no matter what I do, other than doing a file conversion first, which should not be necessary. Any Ideas?

I have just bought an easy capture and am trying to use golden to transfer old vhs movies to my computer files. I cannot seem to get the audio to work, have checked all the plug ins and followed all the "help" advice, clicked every setting i could think of and still no luck. Device manager says audio tek is working fine. Any suggestions out there? Help Please! I have spent much to long trying to fix this.

Hello everyone. In this period I have a problem with VideoPad: I can see the video but I can't hear the audio. I searched online and saw that it is a common problem. I also found a discussion on this forum (http://nch.invisionzone.com/topic/22431-video-but-no-audio-whatsoever-resolved/), but I did not quite understand what the solution was to this problem. Could you help me? I'm not good at computer science, so could you explain the solution simply? Thanks so much.

I cant record sound from a you tube (or any streaming service) video with Debut Professional. It will record from a microphone, but not a video, like something from you tube. I tried all the audio options. I see one for mic,one for speakers but nothing that says Internal, or just record the video straight? The funny thing is that when I had the free version everything worked. The minute I got the paid version I no longer could record audio.

I open a half hour video, it was indexed and put into sequence.That is it, never touched anything.

I am trying to put my vhs tape to dvd using easier cap and debut. Video records good but can not get audio even after trying the support items online. Using Windows 10-64. On the audio tab microphone and speakers are what shows up to select. I have tried both. I have downloaded the latest debut software. Thanks in advance.

Recorded two tracks at an event with Zoom H5. All track play on "finder" OSX however when imported into MixPad, one shows up but won't play ... if I move them to Wavepad, not problem. Thoughts?

When I load the program everything works great except when I want to record a guitar part I find that I can't control the input level using MixPad. I end up adjusting the output of the Lexicon Alpha USB interface that I am using to make it work. I am using Windows 10-64 Plenty of processor speed and RAM. I have uninstalled and reinstalled MixPad a couple of times and nothing changes. I can use the Cubase recording software that came with the Alpha and it works correctly. The problem is that the MixPad program is just so much better that I won't use the Cubase mixer. MixPad"s GUI is in a different League than Cubase. Cubase came with the Asio driver and it works for Cubase. MixPad comes with ASIO based drivers and they seem to be working. UPDATE from my 10-1018 post...I installed MixPad's DEBUG version and sent the data to NCH. AND I...Switched to a Focusrite Scarlett Solo GEN 2 with new ASIO-based drivers etc. Now MixPad doesn't see it at all. Windows sees it. I can get the input from the SOLO to play through my speakers. I even installed Windows 8 Pro 32-bit on another drive...same problem. I am going to install it on my laptop and see what happens. ANY SUGGESTIONS?

New to VideoPad, but have watched all of the tutorial videos and the operation seems pretty easy . . . but, here is the problem that I have incurred 4 different times . . . I am wanting to edit a video I have, taking the first several minutes of the video out and ending the video a bit shorter than the original . . . here are the steps I am taking (1) Open the original video in VideoPad, (2) using the slide bar and the "start" and "end" functions, I position the slide bar where I want the video to begin and hit the "start" option button . . . then i position the slide bar where I want the video to end and hit the "end" option button, (3) I then hit the "SELECT" button and select "Place On Sequence At Start" and the shortened/edited copy of the video drops to the "Video Track 1 Bar" down at the bottom of the VideoPad work screen and the audio appears to drop to the "Audio Track 1 Bar" down at the bottom of the VideoPad work screen just below the "Video Track 1" bar . . . since I am ONLY shortening the original video, I do not need to change the order of the sequence, (4) to ensure that my edited video is correctly shortened, i select the "PREVIEW" button from the top tool bar of the VideoPad work screen, the edited video plays correctly, therefore my project/edited video is completed and ready to export (5) i then select the "EXPORT VIDEO" from the top tool bar of the VideoPad work screen, further select "Export Wizard" from the drop down menu, then further select "FILE- Export To A File Located On Your Computer", then further select "VIDEO FILE - Export To A Video File", then the FILE SETTINGS menu appears and I simply go to the bottom and hit the "CREATE" button and the export begins and the progression information box appears NOW HERE IS THE PROBLEM: Even though the edited/shortened video played fine when using the PREVIEW feature of VideoPad (to include not only it's new length, but it had sound and quality of video was great), AFTER it exports and I open the saved filed on my computer, I only have the AUDIO for the FULL EDITED VIDEO, but NO VIDEO/PICTURE . . . any suggestions???? Also, it takes an extremely long time (between 2 and 3 hours) to FULLY export the edited video to a file on my computer . . . . is that normal?? Any input, help or suggestions that anybody can help with is greatly appreciated . . . but bear in mind I am a "newbie" to this software, so you are going to have to speak in simple layman terms and instructions so I can understand and follow along . . . . THANKS ! !

New Debut Pro V 3.07, Windows-7, audio default to speakers: Steaming program-Video from video.theblaze.com; The only time it records sound, Debut is set to record FULLSCREEN. If I enable MOUSE, it has breaking-up, static noise in audio. I tried reducing the quality of the audio, makes no difference. The source is Full HD 1920 px. I have no options on the source, 30 FPS, ...but capture audio indicator is varying 11 - 16. (Is that video?) My household Cable Service tests at 56 Mbps. Note please: This is the most difficult (to use) support discussion / forum package that I have encountered with over 37 years of professional computer support. News-groups are king.

Hi, I installed Debut on my church's computer to record from a video camera in the sanctuary. The church's secretary uses VideoPad to edit the videos. Late in October, the recordings started coming through with no sound. Image works fine, but no sound. I checked and the sound feed from the sanctuary is fine. Here's the strange part: The church's computer is running Windows 10 with two logons, regular and administrator. The paid-for version of Debut is installed on the regular login -- that version stopped recording sound. There is still a trial copy of Debut on the administrator login. That version works -- records sound. Anybody know what is going on? I downloaded and installed the latest version of Debut (paid-for) -- still won't record sound. Any help will be greatly appreciated. Thanks. Zaffer

I run MAC OSX . I have try several option on preferences but I can not listen to the audio of the video recorded . Is anyone out here have any idea on how to use the build in computer audio ? The build in Mic is Ok when you capture the in sight camera.

I just downloaded Express Scribe 5.59 in the last two days. It worked fine this morning, but this evening I cannot get any audio sound at all. The file is playing (the time counter goes) and I can play the file elsewhere on my computer and hear it fine, but there is no audio at all on Express Scribe. How do I fix this? The next day: Never mind. I just uninstalled Express Scribe and then re-installed it and it now plays audio.

Hello, I'm new to VideoPad and have enjoyed using it so far. I had it working great and compiled a few great videos of my son riding bulls (yes, he rides bucking bulls and is quite good). I'm using VideoPad version 3.02 on a Windows Vista machine. Somehwhere along the way I downloaded VLC player for another unrelated project and unsure if it is related or not, but it seems to have jacked up my default players for various files. Now when I pull up a project that was working fine a few weeks ago, I have no audio, either from the mp4 or MOV video files, or the wma or m4a audio files I was using for background music. In a related note, when I try to "clip preview" one of the audio files, the play button does not work and the audio file does not play. When I preview one of the video files, the video plays fine but no audio. These files all play fine (with audio) outside of VideoPad with Quicktime or WMP and the audio files play fine with Wavepad Sound Editor. The audio portion of the mp4 video files play fine as well in Wavepad Sound Editor. Same problem with any of the preview functions or with any new files uploaded for a new project. Makes me think it is a either a bug or some setting I am missing (or have changed unknowingly). Can anyone point me in the right direction with a fix? Thank you very much! Hami