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Jsalgado

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Everything posted by Jsalgado

  1. Hi, try holding the shift button down when you click the first measure copy and hold the shift button and move the arrow to the last measure you want and click it, then that highlights the whole area that you want to copy.
  2. Hi, this version 2.31 is from 2014, there is a new version 6.09 that you can try and check if the issue persist. If it does, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=SoundTap&support
  3. Can you please let us know what type of format is this track? Please check this knowledge based article: https://www.nch.com.au/tageditor/kb/741.html
  4. Can you please uninstall Voxal completely from your MAC just by clicking and dragging the application to the trash can? Then restart your MAC and reinstall from this link?: https://www.nch.com.au/components/voxalmaci.zip Try again and let us know.
  5. Have you tried to used a different browser in order to live stream from a different computer? What happen when trying to stream? Are you getting an error message?
  6. In this case, for us better assist you, open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=PhotoStage&support
  7. 1. Hi, by any chance your camcorder have a manual control of the audio? This could be causing the audio problem, it might be set to high. 2. Before you upload the video to YouTube it plays find no issues? If this is the case, try changing the output format, you can try avi and wmv. 3. The camera overlay option might be enable, in order to disable it, click on "Camera Overlay" at the top, and uncheck the box for "enable".
  8. Are you having this issue just with FLAC files? Can you please make sure those FLAC files can be play outside Switch, just to make sure they are not corrupted? If you are able to play them no problems, please reinstall the program from this link and let us know the outcome: For Windows: https://www.nch.com.au/components/switchsetup.exe For MAC: https://www.nch.com.au/components/switchmaci.zip
  9. Great ¡ Thank you for the feedback, we will refer this to our developers.
  10. Hi, in this particular case, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Voxal&support
  11. Hi, sadly this cannot be done, you cannot put a negative transaction in Moneyline.
  12. Sadly the program does not offer this specific feature. Please send your suggestions and feedback directly to our developers here: https://www.nch.com.au/suggestions/index.html
  13. Hi, in this case we will need to check this further, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Debut&support
  14. In this case, please uninstall and reinstall the application from your computer and reinstall it from our website. Once you do this, restart the computer and when it back on, right click on the Express Burn icon and select the option called "Run as Administrator". Try again and let us know.
  15. In this case we will need to ask for more information, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=WavePad&support
  16. Sadly this cannot be done, you can send your suggestions and feedback directly to our developers here: https://www.nch.com.au/suggestions/index.html
  17. In this case, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=DreamPlan&support
  18. Lamentablemente el programa no ofrece una opción para realizar esa función específica.
  19. Hi, in this case can you please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=ExpressRip&support
  20. If you look for the files in Windows explorer, each project file (.mpdp) should be paired with a folder which should contain all your audio data. So, for example, if you have a project called MySong, then there will be a project file called MySong.mpdp and there will be a folder called MySong.mpdp.ProjectData. Can you check to see if these folders exist?
  21. Are you selecting the correct warehouse? If the issue continues even after selecting the correct warehouse, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Copper&support
  22. Hola, en este caso en particular por favor abra un tiquete para nuestro departamento técnico aquí: https://www.nch.com.au/support/es/supportcontact.html?software=Inventoria&support
  23. Sadly no, this feature is not yet available on Debut.
  24. Can you please check this knowledge based article? http://help.nchsoftware.com/help/en/wavepad/win/trim.html Let us knw the outcome.
  25. Have you try to experiment with different output formats? Please try with mp4, avi and wmv. Let us know the outcome.
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