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Jsalgado

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Everything posted by Jsalgado

  1. Hi, please check this video tutorial: https://www.youtube.com/watch?v=0p3r7nEGU5g Let us know the outcome ¡¡
  2. Are you having any issue with PlayPerfect?
  3. Try going to "Video Options" located on the lower left of the main software window, there you will find a slider to limit the frame rate. Let us know the outcome ¡
  4. Are you recording this narrations from Photostage? or are you importing a previous narration into the program?
  5. In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Voxal&support
  6. Hi, in this case please open a support ticket here, so we can look further into this: https://www.nch.com.au/support/supportcontact.html?software=Scribe&support
  7. Please check this knowledge based article: http://help.nchsoftware.com/help/en/crescendo/win/tablature.html
  8. Sadly the program doesn´t work with billing cycles. You can try to adjust the "Period" from the top section of the main software window. Let us know if this is helpful.
  9. Hi, switch is supposed to preserve all metadata for all supported formats, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Switch&support
  10. In this case please open a support ticket here so we can assist you further: https://www.nch.com.au/support/supportcontact.html?software=Debut&support
  11. We recommend you to test using different output formats, please try with mp4, avi and wmv. Let us know the outcome ¡
  12. This issue needs to be address by our technical support through this link: https://www.nch.com.au/support/supportcontact.html?software=Scribe&support
  13. Try this workaround: ExpressAccounts-Mac stores its files in: Macintosh HD/Users/<the user>/Library/Application Support/ExpressAccounts/Shared. (Macintosh HD/User/<the user> is also the folder that appears in Finder as the user name.) -- The Library folder is hidden - to make it visible, open the user folder in finder, then View->Show View Options, and select Show Library Folder. If you can find where the old files are located (the data is a bunch of folders containing .dat files), merely copying them into the current EA save folder should do the trick.
  14. Hi, please check this Video tutorial: https://www.youtube.com/watch?v=0p3r7nEGU5g&t=24s Let us know if this work for you ¡¡
  15. In this case, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Copper&support
  16. Hi, you can create a new voice, but not use a real person voice to create one. Please check this knowledge based article: http://help.nchsoftware.com/help/en/voxal/win/creating.html#
  17. Hi, in this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=ExpressInvoice&support We will need to ask for registration code in order to send the correct software version.
  18. have you try this option?: Rollback to Previous This button allows you to undo the last reconcile for the selected account. You may want to rollback if you have done a reconciliation by mistake or you have received more transactions that should have been included in the last reconcile. Please note that this button will only be enabled when there is a valid reconciliation to rollback to and you will only be able to go back at most one reconciliation.
  19. En este caso, por favor abra un tiquete a través de este enlace para enviarle la información necesaria: https://www.nch.com.au/support/es/supportcontact.html?software=Debut&support
  20. Try this: https://nchsoftware.blogspot.com/2012/06/remove-background-noise-from-audio-with.html
  21. Jsalgado

    DeskFX setup

    Hi, can you confirm you are using DeskFX program? This is our program and an option for "remote server" is not part of the program: https://www.nchsoftware.com/deskfx/index.html
  22. Just in case, in order to open a support ticket for Soundtap you can go here: https://www.nch.com.au/support/supportcontact.html?software=SoundTap&support
  23. In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=MixPad&support
  24. Please check this knowledge based article: https://www.nchsoftware.com/surveillance/kb/1056.html
  25. In this case, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=ExpressAccounts&support
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