EIB

On 7/24/2022 at 6:27 AM, ClementNectar1 said:

I have issues with the master volume setting, my track are noisy at 0db so I put down the master volume at -3 db and it sounds great. The thing is that when I export the whole mix, the master volume gets back to 0db again, cause it still noisy. What can i do? Thanks

 

To better address your concern, kindly send us the project file along with all the associated media files (source video/source audio) within the project folder.

Kindly use a cloud storage service (Google Drive/DropBox/WeTransfer/etc.) of your choice then please send us the transfer link so that we may be able to access the files.

Thank you for your cooperation.

13 hours ago, Mirage AV said:

Hi there,

Is it possible to add a Cost column to a quote?
I would like to see a Column for the equipment cost from the supplier and have another column for the Sell price to client.
Of course, when presenting the quote to the client, I want the cost column to be hidden

A good feature would be also to add a mark up to the cost column.

At this moment, this feature is not yet available with the current release.

But we will take this into account when we consider the future features to be implemented in upcoming releases.

If you wish to make a formal suggestion to our developers, you may refer to this link:
https://www.nch.com.au/suggestions/

We value your inputs and feedback.

Thank you for your continuous support.

6 hours ago, Bob Henderson said:

I'm a new user and my program went from notes being together with a common eighth note bar from one to the next to independent eighth notes.  How do I go back so I can drag to the next note and two notes or 4 notes will have a common bar on top?

Hi!

Kindly sketch/notate what you are trying to do on a piece music writing paper so that we can imitate that with Crescendo and give you further instructions on how to come up with that written notation.

Keep in touch. Stay safe!

On 7/9/2022 at 2:21 AM, castle62 said:

How do I save a loaded audio file in Music Transcriber?  Also what formats can I save it in? Also how can I convert what Music transcriber loaded into Music notes and save it in a MIDI file?

Hi!

Are you referring to TwelveKeys?

When you import an audio file within TwelveKeys, you will see its corresponding MIDI notes, but you cannot save any files within TwelveKeys.

You may simply re-import that same audio clip again for future use.

On 7/15/2022 at 8:36 PM, apollo2552 said:

I have 2 questions:

 

1 how do I make the midi player repeat a notation like:

2 from here to the end " 2 what is the green clock with a percentage close to beats per minute?

Hi!

1. You may select the region/section you wish to repeat then copy-paste it onto the measure where you wish it to be repeated.

2. Could you send us a screenshot of what you are trying to point out?

Keep in touch. Stay safe!

On 7/14/2022 at 12:08 PM, Laguna said:

Thank you. What you have suggested is the other option that I have described in my question.

 I am a bit surprised that there is no way of adding effects to  only one particular clip on the track. Duplicating tracks for that purpose is rather cumbersome. 

Hi Laguna,

Much like other DAWs, effects are added on the entire track itself, instead of one clip.

This is to increase the efficiency of just having to load one instance of a particular effect to be applied on multiple clips (as this is more common) as opposed to having to load an instance of an effect/plugin for every clip.

But we appreciate your feedback!

Hi!

Thanks for reaching out.

To better address your concern, kindly send us the project file along with all the associated media files (source video/source audio) within the project folder.

Kindly use a cloud storage service (Google Drive/DropBox/WeTransfer/etc.) of your choice then please send us the transfer link so that we may be able to access the files.

Thank you for your cooperation.

===

You may also open a support ticket through this link https://www.nch.com.au/support/index.html if you need immediate and direct assistance.

Hi!

You may add pictures by using the attach files option in this forum. You may refer to the attached screenshot.

2 minutes ago, Laguna said:

I have a track, the middle part of which I want to have more of reverb effect. The problem is I want to add that effect only to that one middle part of the track while keeping the rest of it unchanged. I thought I could do that by simply splitting the track into three clips, the middle part being the second clip, and adding effect to the second clip. But then I discovered that the added effect is  affecting the whole track. So, I wonder if it's possible to add an effect to only one given clip on the track or the only way to go around it is to duplicate the track for editing only that middle part? 

Hi!

In this case, what you can do is duplicate the audio clip, retain that on the first track.

Then the second track which contains the duplicated clip, "split" and choose what regions you want to apply effects onto.

Then on the third track, put there the "middle" clip which you want to apply effects onto. On this track is also where you will add your desired effects.

Your MixPad timeline will look something like this (refer to attached screenshot).

10 minutes ago, Taz1033 said:

I just upgraded from a 9.38 to a 16.52. on the new one every time i tried to save a file I get a message at the bottom saying "your file has been saved with higher rate compression". I dont want it saved with a higher rate compression. how can I save the file with the compression that I want? 

also on the previous version i was able to join files (anyfiles that I added to the software). on the new one i can only join files in the original file. 

have anyone run in to those issues.

 

Thank you 

 

Taz

Hi!

You may open a support ticket through this link https://www.nch.com.au/support/index.html if you need immediate and direct assistance.

Moving forward:

For your first concern: Did you import an existing audio file then tried to save it, or did you record a new audio clip? What are the export settings you are trying to use when you try to save a file?

For your second concern: You should still be able to join two files under WavePad > Edit > Join > select clips you want to join

5 hours ago, LGCounce said:

how do you alter stem directions ?

Hi!

To change the directions of stems, you may refer to this short tutorial video:

https://drive.google.com/file/d/1MP9CPVHV3vAjEMXJn0Kb1660VRmrDrv7/view?usp=sharing

Please let us know if there is anything else that we can assist you with. Thank you for your continuous support.

6 hours ago, jeffhopingtofix said:

When trying to send dication by email, we get an error,

"Error while trying to send email. Email address may be wrong or your SMTP server may require a username or password. Please check address again and see Email Settings. (250): name@email.net" with the obious correct email address.

We can change the authentication password to an incorrect one and we get a different error without the (250). 

These same email settings work on a couple of other computers at other locations.

Hi!

What's the e-mail provider you are trying to use?

Also, you may open a support ticket through this link https://www.nch.com.au/support/index.html if you need immediate and direct assistance.

2 hours ago, shosty said:

Thank you for your response. 

I'll set both playback and recording settings to the sample rate of the file I am importing 

If I have files of different sample rates, I would usually do a SRC in my Izotope RX anyway. It was more of a curiosity question how MixPad handles multiple sample rates if set to match source.  But I understand what you mean...if I set the project settings to a particular sample rate, everything imported will be at that specified sample rate. Thank you for clarifying. 

I do both audio and video. Normally I set video at 48. Audio is usually 48 and up. 

Appreciated! 

That's great to hear!

Since you do have RX, that's a great way to process your audio prior to final mixing in MixPad.

Feel free to reply should you have another concern you need help with.

Stay safe!

On 7/4/2022 at 11:36 PM, David74W said:

Yes, I've tried everything. Not working. 

Hi!

Could you send us the sample files you are trying to work on so that we may try it on our end?

You may use a cloud storage service (Google Drive/DropBox/WeTransfer/etc.) of your choice then please send us the transfer link so that we may be able to access the files.

If you wish to address this privately,ou may open a support ticket through this link https://www.nch.com.au/support/index.html

Thank you for your cooperation.

On 4/14/2022 at 6:34 AM, jpf5911 said:

I am recording some spoken vocals mixed in with some musical clips.

The track for my vocals appears on MixPad as nearly a straight line, while the musical tracks have many ups and downs.

Is there a way to "zoom in" on the vocal track to make the changes in the voice more apparent in the line?

My vocal track is also much lower volume playback than the music, but I can accommodate for that with the volume sliders on the tracks.

 

Hi! Apologies for the delayed response. The option to edit a specific track's metering sensitivity is not available on MixPad.

Moving forward, you will also want to make sure that the audio signal of the vocal track is somewhat at par with instrumental tracks so that you wouldn't have issues in post-production/mixing wherein adding gain to the low-level vocals may introduce unwanted audio artifacts.

On 4/22/2022 at 7:11 AM, phamhu said:

Hello,

I just installed Crescendo by NCH, I wonder if there is a way to connect my acoustic electric guitar to my computer that this software can recognize my guitar therefore, when I play songs from guitar, then this software will translate all sounds/tones from my guitar into notes file/sheet like a music sheet, then I use this software to work/change on my notes?

I know that there is a built-in Keyboard in the software, but I don't play keyboard

Thank you

Hi!

NCH has a program called TwelveKeys <https://www.nch.com.au/twelvekeys/index.html> that's paired with Crescendo, however, it works by loading an already-recorded audio file onto the program for it to transcribe.

On 6/27/2022 at 12:17 AM, TwJazz said:

UPDATE: I figured it out. My two voices got reversed bc I was adding in the notes but neglected to specify to which voice they belonged. It wasn't working bc I was trying to tie notes between two different voices.

Hi!

That's great to hear. Moving forward, you may open a support ticket through this link https://www.nch.com.au/support/index.html if you need immediate and direct assistance.

On 6/7/2022 at 5:53 AM, tarquin5555 said:

Hey all, first post. I'm using Mix Pad on an Android platform (Tab S7+) and I'm having problems applying both Fade Ins and Fade Outs. I select a section of track to do either one but nothing happens when I select the options. Im hoping it's something obvious that I'm overlooking but I can't seem to figure it out. I think the mobile Android platform has something to do with it but has anyone else experienced this or found a fix? 

Hi!

You may open a support ticket through this link https://www.nch.com.au/support/index.html if you need immediate and direct assistance.

As you open the ticket, for further diagnosis, kindly send us a video demonstrating the program start up, all steps taken, up to the point where the concern you are experiencing comes up. This is so we can attempt to reproduce the concern and confirm what could be causing it.

You may send the files directly here or you may use a cloud storage service (Google Drive/DropBox/WeTransfer/etc.) of your choice then please send us the transfer link so that we may be able to access the files.

Thank you for your cooperation.

Hi!

The set sample rate on project options is the same sample rate at which your audio file is imported.

In your example, where in you deal with multiple files with different sample rates, it would be best to set the specific sample rate under project options to be sure that they are matching.

Are you going to use the exported project for audio-only consumption? Or will you be laying them in with visuals?

Hi!

At this moment, this feature is not yet available with the current release.

But we will take this into account when we consider the future features to be implemented in upcoming releases.

If you wish to make a formal suggestion to our developers, you may refer to this link:
https://www.nch.com.au/suggestions/

We value your inputs and feedback.

Thank you for your continuous support.

On 6/6/2022 at 3:32 PM, cantus_firmus said:

Latest version of MixPad. Windows 11. Recorded line in from digital piano. Monitoring: fine. Playback: there's the wave, there's the V.U working on track and master. No sound. Record in: Realtek HD Audio. Out: same. Tried ASIO4ALL: same result. Could somebody please help?

For further diagnosis, kindly send us a screenshot of your computer's system audio settings and the program’s audio settings, and the program’s software version you are currently running. If you are using any third-party hardware (ex. audio interface), kindly let us know which exact model it is as well.

Thank you for your cooperation.

4 hours ago, Saengh Bienh said:

How do you make the measure line not going through the lyric space between the treble clef and bass clef?

Hi! If you are referring to the vertical space between the treble and bass clef/staff line, you may set the staff spacing to a wider value. You may edit this under Crescendo > Score > Settings

Let us know if this addresses your concern. Keep in touch!

3 hours ago, Saengh Bienh said:

How do you change the system spacing to any size? It would not let me change to less than 24mm. 

Hi! At the moment, the system spacing minimum value is set to 24mm.

If you wish to make a formal suggestion to our developers, you may refer to this link:
https://www.nch.com.au/suggestions/

We value your inputs and feedback.

Thank you for your continuous support.

Hi!

By default, dragging the .AAF files onto the iTunes UI should work. If you are unable to do this, you may open a support ticket through this link https://www.nch.com.au/support/index.html if you need immediate and direct assistance.

On 5/11/2022 at 3:24 AM, EtoDem said:

Hi!

 

I tested beta version 16.37 and It works 🥳

Thank you

Matteo

That's great to hear. Stay safe!