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Jsalgado

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Everything posted by Jsalgado

  1. Can you please try installing latest version 5.10 from this link and try again? : https://www.nch.com.au/mixpad/mpsetup.exe Test this version and let us know if the issue persist. If it does, we will need to investigate further, open a support ticket at https://www.nch.com.au/support/supportcontact.html?software=MixPad&support
  2. In this case, open a support ticket here https://www.nch.com.au/support/supportcontact.html?software=MixPad&support , so we can assist you further.
  3. In the Options of Debut go to the 'Devices' tab and confirm that "Capture Sound" is enabled. Also ensure that the Sound Device selected is your computer's sound card, and the Input Channel is "Windows Record Mixer". Click on the "Open Windows Record Mixer" button to open the Recording Control window. Make sure the correct output is selected. Stereo Mix (or Wave Out Mix) should be the one you select if available. If using another capture device, select the sound device associated with that capture card. Also check that the volume slider for that output in the Recording Control window is set to an acceptable level. Open the Windows Volume Control mixer by clicking the loudspeaker icon on the computer's system tray, and check to see that your selected device is not muted.
  4. Please open a support ticket at https://www.nch.com.au/support/supportcontact.html?software=Copper&support so we can ask more information and follow up your case.
  5. Check that both the correct video and the correct audio device are selected. Select the stream in the Live Video Streams window Click the Properties button Select the correct Video Device from the dropdown list Make sure that the Capture Audio checkbox is selected Select the correct Audio Device from the dropdown list Click OK Restart BroadCam
  6. Open a ticket for support here> https://www.nch.com.au/support/supportcontact.html?software=MoneyLine&support Please be very specific in regards of what you need to do, so we can assist you further, we need more information.
  7. Desafortunadamente no es posible cambiar la apariencia, lo que puede tratar de hacer es aumentar el brillo desde las opciones de su computadora.
  8. Can you please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=FastFox&support so we can follow up and request further information on your issue? Thank you ยก
  9. Jsalgado

    DEBIT CARDS

    The Credit Card Gateways tab of the Options dialog is where credit card payments are configured, so that you can accept credit card payments from customers using Copper Point of Sale Software. Credit card gateways can virtually take the place of physical credit card swipe machines and process your customer's payments securely. A list of the available credit card gateways appears on this tab. If you do not see any gateways, click the Update List button to refresh the list. By updating the list, you will see credit card gateways that have been tested with Copper Point of Sale Software. To configure settings for a gateway, select it from the list so that its name is highlighted, and click the Options button. To enable a credit card gateway for charging customers, check the box to the left of its name. Only one credit card gateway can be selected at a time. Note that if you do not enable a gateway by checking its box, credit card charging with Copper Point of Sale Software will not be possible.
  10. You recording device might be disabled. Right click on the speakers icon locate it on the bottom right corner, go to "Recording Devices", right-click in that window and select "Show Disabled Devices". This should bring up the "Stereo Mix" option. Then right click the Stereo Mix option and select "Enable". Now you can select it as the default recording device and any program you use to record sound should now directly record the sounds playing on your PC. If the issue continues, please open a support ticket at: https://www.nch.com.au/support/supportcontact.html?software=MixPad&support
  11. In this case, please open a technical support ticket here https://www.nch.com.au/support/supportcontact.html?software=Debut&support so we can check that in detail, and assist you further.
  12. If your selected voice has too many effects applied then you may notice a degradation in Voxal's performance and the audio stream may break up or distort. This is due to your computer no longer being able to process the chain of effects quickly enough. In order to rectify the problem you will need to remove some effects from the selected voice. If the issue persist, please open a support ticket at: https://www.nch.com.au/support/faqcontact.html?software=Voxal&support
  13. Unfortunately this cannot be remove in IVM, signature will always appear.
  14. That's correct, names must be set up in the desktop version of Inventoria, to designate the person who sent/received a transfer.
  15. Please open a support ticket through this link so we can assist you further: https://www.nch.com.au/support/supportcontact.html?software=IMS&support
  16. Open a support ticket through this link, so we can assist you further: https://www.nch.com.au/support/supportcontact.html?software=Crescendo&support
  17. Unfortunately this is a legacy software product, there is no more new releases coming up. Make sure to run the software on Win 7, according with the requirements, this will only work properly on Windows 2000/XP/2003/Vista/2008 & Windows 7.
  18. The video on the preview screen may appear to be out of sync with audio, watch the recorded file, the video and audio may actually be in sync. Check your frame rate, it might be to slow The quality of the synchronization depends on the frame rate you achieve. The maximum synchronization error of Debut is within 2 video frames interval. Frame rate depends on the video capture device and video encoder you use. Please go here https://www.nchsoftware.com/capture/kb/1492.html for more information on frame rates in Debut. If the issue persist, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software
  19. In this case, open a support ticket here http://www.nch.com.au/support/supportcontact.html?software=VideoPad&support so we can further assist.
  20. In order for us to assist you with this, please open a support ticket at http://www.nch.com.au/support/supportcontact.html?software=WavePad&support , so we can assist you with your registration code.
  21. In the Options of Debut go to the 'Devices' tab and confirm that "Capture Sound" is enabled. Also ensure that the Sound Device selected is your computer's sound card, and the Input Channel is "Windows Record Mixer". Click on the "Open Windows Record Mixer" button to open the Recording Control window. Make sure the correct output is selected. If you have the capture device, select the line in device on your sound card. If using another capture device, select the sound device associated with that capture card. Also check that the volume slider for that output in the Recording Control window is set to an acceptable level. Open the Windows Volume Control mixer by clicking the loudspeaker icon on the computer's system tray, and check to see that your selected device is not muted. ***If the issue persist, open a support ticket at http://www.nch.com.au/support/supportcontact.html?software=Debut&support
  22. Jsalgado

    ?

    Reinstall the program using this link: https://www.nchsoftware.com/voicechanger/vxlsetup.exe and try again, and remember that Voxal must be opened prior to the program that you are using the effect in. Close both programs, open Voxal, then open the program where you would like to apply the voice effect.
  23. Please open a support ticket here: http://www.nch.com.au/support/supportcontact.html?software=DreamPlan&support so we can assist you further.
  24. In order for us to assist you further, can you please open a support ticket at http://www.nch.com.au/support/supportcontact.html?software=ExpressAccounts&support and please, add as much details as you can.
  25. Unfortunately not, if the sound is muted, then you won't record the Sound output. And there is no feature within the program to do this. You can send your suggestions and feedback to our developers at http://www.nch.com.au/suggestions/index.html
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