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Found 12 results

  1. For over 2 months once i complete a quote or invoice i have to convert to a PDF and then send from my microsoft documents. It will not allow me to change the email address in the software. I have tried to adjust my settings and even allowed a computer tech to attempt to set the program correctly. It will not allow me to change the email address. So at this time im locked out of using all of the functions with express invoice. And yes, my software is up to date. Please help before i delete this app with years of data.
  2. I am testing the software to see if it will suit my needs. So far I am mostly happy but I am not able to email any Invoices to customers from within the program. I am using Gmail as my email client and I get this error message. "mail host server error(MAIL FROM not accepted). Please check your email settings. dbpspilot@gmail.com - (550 - ) I have tried various fixes from the forums but nothing seems to work. My SMTP server is set as smtp.google.com and I have inserted my email address and password. Also ticked the SSL/TLS and send direct boxes. Any ideas would be appreciated. I do u
  3. Just started having trouble with sending invoices via Google's Gmail SMTP server. It appears to have just started. I upgraded to the most recent Express Invoice with still no luck. I also altered the Google security settings to allow less secure apps to login. Initially it detected Express Invoices attempted login and I told it that that was safe / acceptable, but it still errors out on sending.
  4. After recording and selecting email, the application fails to send the email. No evidence of help found on support site/page or within the application.
  5. Hi notice that the email i was using was my old business email to send out invoices and quotes , trying ti change it in the email setting but it keeps telling me email authentication username or password not accepted . Anybody have any info on this on how to fix the issue . thanks
  6. Hi there, Is it possible to edit or remove the default text that’s generated when sending an email (Quote & invoice) straight from the program? At the moment its sending with the following default messages: "This message contains Quote #NS8 from XXXXXXX. If you have questions about the contents of this message or Quote, please contact XXXXXXX. This email has been generated automatically by Express Invoice Invoicing Software from NCH Software" Can anyone assist? Regards
  7. It is not possible to assign different email address to multiple businesses. I have two businesses set up but i can not assign different email address to each business. Is there any way to assign different email address to each of multiple businesses?
  8. there's a file that i edited and want to send in an email. i enter who i want to send it to and then press send, but nothing happens. i've tried many times to send the file in email but whenever i press the send button, nothing happens. i have wavepad on iphone 8, what should i do?
  9. Is there a way to view a log of when statements were send to customers? I know that when I look at the list of invoices I can right-click and view a log of when an individual invoice was emailed; is there a similar log of statement email info?
  10. How to remove the automatic IVM signature >> Sent by the IVM Answering Attendant (c) NCH Software www.nch.com.au/ivm
  11. In the body of the email when an invoice is sent. There is a string of text that is sent. I add the blah blah - But how do I edit this text?
  12. After completing the invoice the send and record function not working. Look forward to response
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