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Jsalgado

Support
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Everything posted by Jsalgado

  1. In this case, please open a support ticket through this link: https://www.nch.com.au/support/supportcontact.html?software=Pixillion&support
  2. What happen when you try to add an item? Are you getting an error message? What about editing an item, and try to change the price? Can you please provide more details? There is an updated version 9.46, please make sure to run this and let us know.
  3. Hi, in this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=PhotoStage&support
  4. Please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=WavePad&support
  5. Hi, in this case please open a support ticket through this link: https://www.nch.com.au/support/supportcontact.html?software=Prism&support
  6. Can you send us an screenshot so we can check?
  7. Jsalgado

    Update in place

    Sadly Prism is not able to replace the source video, it will just create a new one. You can send your suggestions and feedback directly to our developers through this link: https://www.nch.com.au/suggestions/index.html
  8. Jsalgado

    Update in place

    Hi, sadly no, Prism will only convert these videos. What do you mean with "batch update these videos"?
  9. In this case please open a support ticket here, we will ask for further details: https://www.nch.com.au/support/supportcontact.html?software=Doxillion&support
  10. Please try to Recalculate Customer Balance. To do that, please click on View menu > Customers > select (highlight) the customer from the Customer window > go the Customer menu > Recalculate Customer Balance > confirm you want to Recalculate. Try again and let us know.
  11. Please open a support ticket here> https://www.nch.com.au/support/supportcontact.html?software=Debut&support
  12. Hi, in this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=ExpressAccounts&support
  13. what do you mean create folders? The program simply will play the audio files and you can transcribe. There is no way to create folders with the program.
  14. Please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Scribe&support
  15. In this case go to the "Customer List", locate the customer you are having issues with the right click on it. Finally, select the option called "Recalculate Customer Balance". Try this and let us know.
  16. Express Accounts does not sync with Copper Point of Sale. The program that can be synchronized with Copper is Inventoria: https://www.nchsoftware.com/inventory/index.html
  17. Sadly the program does not offer such capabilities. Our developers always take suggestions, please send them here: https://www.nch.com.au/suggestions/index.html
  18. Hi, can you please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=ExpressBurn&support We might need to refer this to our developers.
  19. Jsalgado

    Swimlanes

    In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=ClickCharts&support
  20. Can you please open a support ticket here?: https://www.nch.com.au/support/supportcontact.html?software=Debut&support
  21. in this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=DreamPlan&support
  22. Sadly this is an issue that has not been resolved yet, our developers keep working on this.
  23. You can also try this: https://www.nchsoftware.com/invoice/kb/1584.html
  24. In this particular case please open a support ticket here so we can check further: https://www.nch.com.au/support/supportcontact.html?software=MixPad&support
  25. Is the program giving you any error message ?If you do please send an screenshot so we can check!
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