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Converting PDF to usuable docx fails because converted file is a picture


James Quinn
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The Doxillion program would convert the PDF files to enable docs if the PDF is not set as an image, what you can try to do is a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the Doxillion folder folders:

C:\ProgramData\NCH Software
C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Doxillion

If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files.

After deleting the Doxillion folder, restart your computer then install it again from the next link: https://www.nchsoftware.com/documentconvert/doxpsetup.exe

That should do it. Please try it again after that and see if that fixes the issue.

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  • 2 months later...
On 4/28/2021 at 12:36 AM, DannR said:


The Doxillion program would convert the PDF files to enable docs if the PDF is not set as an image, what you can try to do is a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the Doxillion folder folders:

C:\ProgramData\NCH Software
C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Doxillion

If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files.

After deleting the Doxillion folder, restart your computer then install it again from the next link: https://www.nchsoftware.com/documentconvert/doxpsetup.exe

That should do it. Please try it again after that and see if that fixes the issue.

Thanks for your precious suggestion. This can prove to be helpful for us.

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  • 2 months later...

I have a registered version of Dixillion. I have carefully followed the instructions given by DannR as I too have the problem stated by James Quinn. However to no avail. So after much time lost I still have the problem. As I experience it the problem is as follows:

When I convert a pdf to docx the word file produced shows images that were in the original pdf file but no text areas in the original file are converted, the areas are present and blank. In fact where the text would be expected to be, there are just blank pages.

Similarly when I convert an epub to docx the same thing occurs as described: the word file has the images in the original epub file present but none of the text.

I have tried to convert to odt, rtf, txt and the outcome is the same.

Has anyone had these problems and overcome them?

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This is an issue that has been reported to the NCH Software developers.  Currently, there is no estimate when the issue would be address. 

If you wish to get notifications of when a new version of the program is released, you may signup to the NCH Software newsletter here Newsletter Signup

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20 minutes ago, Chris75 said:

This is an issue that has been reported to the NCH Software developers.  Currently, there is no estimate when the issue would be address. 

If you wish to get notifications of when a new version of the program is released, you may signup to the NCH Software newsletter here Newsletter Signup

 

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