James Quinn Posted April 25, 2021 Share Posted April 25, 2021 I've used doxillian successfully but can't now. When I scan a document on an HP printer and save the scan as a PDF, when I convert to a docx file, it yields a photo that whose type cannot be edited Link to comment Share on other sites More sharing options...
DannR Posted April 27, 2021 Share Posted April 27, 2021 The Doxillion program would convert the PDF files to enable docs if the PDF is not set as an image, what you can try to do is a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the Doxillion folder folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Doxillion If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the Doxillion folder, restart your computer then install it again from the next link: https://www.nchsoftware.com/documentconvert/doxpsetup.exe That should do it. Please try it again after that and see if that fixes the issue. Link to comment Share on other sites More sharing options...
sandraanderson Posted July 17, 2021 Share Posted July 17, 2021 On 4/28/2021 at 12:36 AM, DannR said: The Doxillion program would convert the PDF files to enable docs if the PDF is not set as an image, what you can try to do is a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the Doxillion folder folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Doxillion If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the Doxillion folder, restart your computer then install it again from the next link: https://www.nchsoftware.com/documentconvert/doxpsetup.exe That should do it. Please try it again after that and see if that fixes the issue. Thanks for your precious suggestion. This can prove to be helpful for us. Link to comment Share on other sites More sharing options...
lukeshaman Posted September 22, 2021 Share Posted September 22, 2021 I have a registered version of Dixillion. I have carefully followed the instructions given by DannR as I too have the problem stated by James Quinn. However to no avail. So after much time lost I still have the problem. As I experience it the problem is as follows: When I convert a pdf to docx the word file produced shows images that were in the original pdf file but no text areas in the original file are converted, the areas are present and blank. In fact where the text would be expected to be, there are just blank pages. Similarly when I convert an epub to docx the same thing occurs as described: the word file has the images in the original epub file present but none of the text. I have tried to convert to odt, rtf, txt and the outcome is the same. Has anyone had these problems and overcome them? Link to comment Share on other sites More sharing options...
Chris75 Posted September 22, 2021 Share Posted September 22, 2021 This is an issue that has been reported to the NCH Software developers. Currently, there is no estimate when the issue would be address. If you wish to get notifications of when a new version of the program is released, you may signup to the NCH Software newsletter here Newsletter Signup Link to comment Share on other sites More sharing options...
James Quinn Posted September 22, 2021 Author Share Posted September 22, 2021 20 minutes ago, Chris75 said: This is an issue that has been reported to the NCH Software developers. Currently, there is no estimate when the issue would be address. If you wish to get notifications of when a new version of the program is released, you may signup to the NCH Software newsletter here Newsletter Signup Link to comment Share on other sites More sharing options...
lukeshaman Posted September 22, 2021 Share Posted September 22, 2021 Pity there is no fix and I am pleased the issues are being resolved. Link to comment Share on other sites More sharing options...
KeithR Posted September 9, 2022 Share Posted September 9, 2022 Nearly twelve months on. Does OCR work yet? (It doesn't for me, just converts PDF with image to Word with image) @DannR wrote: "The Doxillion program would convert the PDF files to enable docs if the PDF is not set as an image". If the PDF file is not an image what is the point of OCR? OCR is specifically for recognising text in images. Link to comment Share on other sites More sharing options...
Jsalgado Posted September 9, 2022 Share Posted September 9, 2022 Sadly this is an issue that has not been resolved yet, our developers keep working on this. Link to comment Share on other sites More sharing options...
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