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Hi Matthew I assume you're using the Mac App Store free version which only has this restriction. If we go this route (restrict exporting if there are more than 2 tracks), Apple will reject VideoPad from the App Store. Apple requires feature limits like this to be shown upfront, and not later (e.g. during exporting) Please try opening your project using the NCH website version (http://nchsoftware.com/videopad/vpmaci.zip). You can then edit your project to limit it to max 2 tracks then it can be reopened in the App Store free version.

Hi If you're asking about watermark effects then yes Prism supports adding a watermark image in the converted videos Regards

Registration shouldn't result in this kind of a problem. Sent you a message

1. Are you running the NCH website version or the Mac App Store version? 2. Have you registered or upgraded to unlock the Pro features?

Hi CH4R1Z4RD Recording the system sound is not yet supported in the Mac version. It currently only supports audio from sound devices.

Hi Paul Does it fail for all export types and file formats?

Hi EelKat Thanks for reporting. VideoPad does support the .ts file format. Is it possible for you to send or upload a sample to Dropbox or similar service where we could download it? Please just send the link via private message. Thanks

Hi Are you using the "DVD Player" Mac app? OSX/macOS does not allow any application to screen capture "DVD Player". Please try VLC instead. Following online discussions mention the same problem and VLC workaround: https://discussions.apple.com/thread/2581196?tstart=0 http://apple.stackexchange.com/questions/81565/how-do-i-take-screen-shots-on-dvd-movies-and-protected-content Regards

Hi Do all VOB files fail to load? Can you upload one that fails to GoogleDrive or Dropbox where we could check it? You may send the link via private message. I assume the VOB files are not from a copy protected DVD as they're family videos. I've tried the latest version with VOB files copied from my own home DVDs and they get imported successfully. Please check your inbox too. I sent the link for the older version that you can try. Thanks

Please check your inbox. Sent you a link for the latest pre-release build of the Mac version. It uses a newer H264 encoder

Please try to use lossless transcoding for this case. Open Options (or Preferences for Mac), go to Conversions tab and check the 'Use lossless transcoding' checkbox

Please try the following 1. Quit Debut 2. Delete /Users/Don/Library/Containers/com.nchsoftware.debutfree folder 3. Restart your Mac then try Debut again

Hi Don Could you please try changing the output folder? Open Preferences dialog then go to Output tab to do this.If this doesn't work, please try to change the video encoder to use MPEG4. Press Encoder Options button then change the Compressor to MPEG4 (from H264) Thanks

Please try the latest beta version

You can also try the beta version

Maybe Dropbox was down?

Please also try Prism (http://nchsoftware.com/prism/) to convert video to MP3

Another option is to create a scheduled recording

Hi Currently, only one slideshow per DVD is supported by PhotoStage Thanks

Please check your inbox. I sent a link for a diagnostic version

Are you using the latest version 4.46 from the NCH website, or version 4.41 from the Mac App Store?

Hi ssss, May I know the OSX version and Mac model/year? Could you record the entire process (e.g. using a screen recording app like Debut http://www.nchsoftware.com/capture or QuickTime Player) and upload the video to Dropbox or anywhere I could get it? Thanks

Hi Viddad Did you also try the beta version in http://www.nchsoftwa...ta/vpmfreei.zip but the problem persists ? Thanks

Hi norbski66, Could you please try the latest beta version in http://www.nchsoftware.com/beta/vpmfreei.zip ? Thanks

The 'Flip Vertically' option inside the 'Color and Video Effects' panel must have been enabled before