stevedc

Admin: Thanks for your reply. I changed Destination Folder from “/Users/Don/Movies/Debut Video Capture Software Free/Recordings” to “Downloads” and got the same “Unable to start recording…” message. I changed the Encoder Options from H264 to MPEG4 and again got the same error message. I also tried using two different browser video sources with the same result. Don

Just downloaded Debut Video Capture for Mac. Using macOS Sierra 10.12. Started Debut, then Safari. Selected Screen capture, Application (Safari), then hit the record button. Get a dialog box with: "Debut Video Capture Software. Unable to start recording. Please check your encoder options." The encoder options are default. I've tried on different screen sources with the same result. Suggestions? Thanks, Don