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Everything posted by macfly

  1. Hi John. You're correct that the 5K retina display of the Mac causes the "jerky" preview. Please try resizing the size of VideoPad's window to a smaller one then clear the cache in Preferences -> Disk then reload the project. For the export file size, please try selecting HD preset or 1080p resolution, video quality to High and Lossless Export to Off.
  2. Hi @rscharf. Please also try turning off lossless encoding in the mp4 Default Quality / Filesize settings
  3. Please also try turning off lossless encoding when exporting
  4. Hi DickT. I just sent you an email
  5. Hi Geno. If you're using a 5K iMac please try to reduce the size of VideoPad's window, then clear its cache then reload the clips.
  6. Hi jazznpepper . Does this problem happen even for a simple project (e.g. try a 1 minute movie and add a simple effect like Black&White) ? Please also try to change the MP4 encoding settings, Lossless Export to Off and Audio Channel Numbers to 2, as indicated in these screenshots. Please also try exporting to .MOV format.
  7. Hi Franco. Could you please send me the public link too? I handle the Mac version. Thanks
  8. You could use a simple USB webcam in VideoPad or Debut. For realtime recording and applying basic effects (text caption, current time, brightness/contrast/gamma, watermark), and video resizing then Debut is the better opton. For non-realtime recording you could just Airdrop your iPhone video to your Mac then do the edits in VideoPad
  9. Hi DBMusic. Please try the following when exporting. Click 'Default Quality / Filesize', then in the MP4 or MOV Encoding Settings dialog. Select 'Off (Re-encode Video)' for the 'Lossless Export' option. Then try exporting again.
  10. Hi. Is this for the Mac App Store version? If yes then you could try the version in https://www.nchsoftware.com/capture/index.html which has the scheduling feature enabled. Mac App Store versions don't have it due to sandboxing restrictions.
  11. Please try the beta version in https://www.nchsoftware.com/beta/vpmfreei.zip
  12. Please try the 7.33 beta version in https://www.nchsoftware.com/beta/vpmfreei.zip to see if it fixes the issues. Could you also list the export settings (e.g. format, encoder settings, resolution, etc) that you're using?
  13. Hi. Does it crash also when burning to a Bluray image file (.ISO file) and then burn the ISO file using the 'Write ISO' feature ? Could you also please try the 64-bit beta version in https://www.nchsoftware.com/beta/burnmaci.zip ?
  14. The following could lower the CPU consumption of Debut 1. In Encoder Settings change the video compressor to MPEG4 (from H264) and lower the quality/bitrate to Medium Quality 2. In Video Options lower the frame rate (e.g. to 10 or lower) 3. Resize Debut's window to the smallest possible size
  15. Are you using the Macbook Pro's internal mic? You could probably try enabling 'Use ambient noise reduction' under System Preferences' Sound -> Input setting . An external mic is indeed a a better alternative.
  16. Hi. Please do the following 1. Launch Terminal application 2. Run the following command: launchctl list |grep commandline 3. An item will show up like this: 558 0 7EH48C9K78.nch.commandlinehelper.debutstorefree511 4. Terminate it using this launchctl remove command, like this: launchctl remove 7EH48C9K78.nch.commandlinehelper.debutstorefree511
  17. Marc, I think Photos names full resolution versions of downloaded files from iCloud Photo Library as "fullsizeoutput_***.jpeg". You can verify that by right clicking on a picture in the image list/bin area and select Open File Location in the popup menu. It will show the file in Preview. Did you add the files from Photos using the file browser inside VideoPad (e.g. by clicking the Add File toolbar button) or by drag and drop from Photos? If the former, VideoPad will directly refer and use the original file inside the Photos library. If using the drag and drop from Photos I suggest to sel
  18. Marc, are you using the Mac App Store version? If yes, in future edits please also try copying your media files to your Movies folder. You can place them in any sub-folder inside your /Users/username/Movies folder. Then add them to VideoPad from there
  19. SoundFlower is an alternative. Advantage is it's free ? https://rogueamoeba.com/freebies/soundflower/
  20. You can try these USB capture devices http://www.altoedge.com/video/siig-video-capture.html http://www.altoedge.com/usbcapture/elgato-vid-cap.html
  21. Hi Default cache folders are as follows: Website version: /Users/<username>/Library/Caches/com.nchsoftware.videopadpaid Mac App Store pro version: /Users/<username>/Library/Containers/com.nchsoftware.videopadpaid/Data/Library/Caches Mac App Store lite version: /Users/<username>/Library/Containers/com.nchsoftware.videopad/Data/Library/Caches Resource files are stored in the ~/Library/Application Support/VideoPad folders. Expand the "~/Library" folder using the paths above
  22. 1. What is the OSX version? 2. What is the exact Macbook Pro version? 3. Does the camera work in other apps like QuickTime or Skype? 4. Does the camera work in VideoPad (http://nchsoftware.com/videopad/) using Record -> Record Video ?
  23. Hi Roger. What version of VideoPad Mac are you using? Latest version is 5.30 which you can get from http://nchsoftware.com/videopad/vpmaci.zip . Please try it if you're using an older version
  24. An updated Mac version will hopefully be released by next week. It will have APNG import and export features. In the meantime I've uploaded a development version to https://www.dropbox.com/s/c8hcaqzgplikojy/VideoPad.zip?dl=0 which you could try
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