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Chris75

Support
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Posts posted by Chris75


  1. Hello, and in order to record from multichannel devices, you would need to select the option to use the ASIO driver from your ultraLite interface. 

    To set audio options that are specific to an individual track, select the track and click either the 'Audio Options' button under the 'Recording' tab or click the 'wrench icon' button to the right in the track's control panel. To set up recording using an audio device, select the Record using an audio device option and select the device you want to record. You can specify whether to record as mono or stereo and if the device can record multi-channel you can specify which two channels will be recorded.


  2. In this case, you may want to try playing the file on another media player. If the file can't be played on other media players, then the file may be corrupted.  If you are able to play the files on other media players, you may want to contact the support team for further support.


  3. If you purchased using your Apple account, then the issue would be with the credentials or the payment linked to your user.  You may want to check with Apple support for assistance downloading the past purchases from the store.


  4. Hello.

    Debut does not show a preview while you are recording. If you open the debut window while you are recording, it will only show you the capture mode you are using.


  5. Hello, 

    The program has a feature to reduce vocals but it cannot remove an specific audio from a track.  To use the feature to reduce vocals, you may load the audio file on WavePad, go to Effect > Voice > Reduce vocals and adjust the settings to fit the audio file you are editing.

     


  6. Hello,

    One of the reasons why the program stops before converting the whole file could be that the temporary folder where the converting file is saved may be full.  In this  case, the based option is to split the original file into smaller files so you can open and convert them easier and faster with the program.

    Sadly, the program does not offer an option to split large files.


  7. Hello, you may open both mono files on WavePad, then you may select the side you want to use as Left side, click on Edit > Join > Join as left channel to, and select the track you want to use as right channel.

    After that you may save the file as stereo and you should be all set.


  8. Hello,

    The synchronization between Express Invoice and Inventoria only works when you use Inventoria as the "server" program.  This means that Inventoria will hold the information of all your items inventory, and Express Invoice will connect to Inventoria to retrieve information and updates stock, but you cannot copy the items you have in Express Invoice into Inventoria.

    For more details, you may want to check this knowledge base article https://www.nchsoftware.com/invoice/kb/1642.html


  9. Hello,

    To register the program, you may open Classic FTP, click on the menu File at the upper left-hand corner, select Register Software, enter the registration code,  and click on Register. 

    If you still have issues, you may want to contact the NCH Software technical support team.

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